All posts containing process improvement


Workflow Optimization: The Ultimate Guide to Process Improvement

McDonald’s is the master of workflow optimization.

They sell 2.36 billion hamburgers annually. While at college, I estimate I made at least 200,000 when I worked for them. Every one of those burgers was a process involving many tasks. In the kitchen, we had lots of processes. They were difficult to forget, and I’d often wake up shouting, “How many nuggets do you want?!”

McDonald’s processes are continually improved and optimized to be smoother and more efficient. I once discovered a technical – yet easy – process that saved me a lot of work. What was it? At the end of the article, I’ll tell you how I used a 5 step process to complete it.

In the meantime, let’s look at how Process Street can help optimize your workflows. To use workflow optimization, you need to know:

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The Ultimate List of 45 Business Process Improvement Tools (Lean Six Sigma & Beyond)

process improvement tools

Processes underpin business capabilities, and capabilities underpin strategy execution.” – Pearl Zhu, Digital Capability: Building Legal Like Capability Into Business Competency

A 2018 survey by BPTrends found that 93% of the organizations studied engaged in multiple process improvement projects.

This is because business processes are the life-blood of your organization. Process improvements, therefore, prime your organization to run like a well-oiled machine, bettering your chances of business success.

On that note, in this Process Street article, we take a look at our top 45 process improvement tools. Using these tools will improve customer satisfaction, save you money, strengthen customer retention, and boost project success rate (+ more).

Click on the relevant subheader to jump to your section of choice, alternatively scroll down to read all we have to say.

For clarity, I’ve split each tool as per the following subheaders – click to jump to the unique tool category.

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Conquer Process Improvement With These 9 Lean Six Sigma Tools

Conquer Process Improvement With These 9 Lean Six Sigma Tools

“Knowledge has to be improved, challenged, and increased constantly, or it vanishes.”Peter Drucker

Lean management, Six Sigma, and lean Six Sigma all walk into a bar. Lean management orders a Scotch. Six Sigma orders bourbon. Then lean Six Sigma orders a hot toddy. The bartender says, “So that’ll be a whisky, a whiskey, and a bit of both.”

Are you seriously writing another post about lean Six Sigma?

Yes. Yes, I am.

While you’d be forgiven for thinking that these methodologies are all essentially the same, it is important to remember that they are, indeed, separate. The principle of lean Six Sigma is simple: it combines the waste reduction and workflow efficiency of lean manufacturing with the defect-elimination process of Six Sigma.

To break it down:

  • Lean: A method to reduce or eliminate any activity that doesn’t add value to a process (read more)
  • Six Sigma: A system to create a defect-free process (read more)
  • Lean Six Sigma: The best of both worlds used to eliminate process waste and variation (read more)

Some may say Six Sigma is outdated, or just another example of “business bullshit,” Process Street keeps lauding the benefits for one simple reason: lean Six Sigma works.

From Motorola to Amazon, Fortune 500s have been incorporating Six Sigma practices since the mid-80s. In the early 2000s, Dell, Inc. did the same and by 2004 had saved the company $1.5 billion in costs. In 2020, Dell Technologies reported total revenue of $92 billion and as well as the increasing popularity of their systems.

In this post, I’ll break down Lean Six Sigma into the five corresponding DMAIC process categories, and provide the most relevant tools for each stage. Feel free to jump ahead:

Otherwise, dear reader, let’s begin!
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Process Improvements: Your Ultimate Toolkit With 17 Free Templates

Process improvements

The biggest room in the world is the room for improvement” – Helmut Schmidt

Only 4% of businesses measure and manage their processes.

Why, when doing so provides an avenue for continuous improvement, advancement, and business success?

At Process Street, documenting our processes means we can continuously assess what is working and what is not.

For instance, when I first began as a Content Writer, I found navigating HTML code difficult. Luckily for me, at Process Street we document all of our business processes, creating full transparency over what works and what doesn’t. In this sense, a stronger HTML focus was needed during training. The required changes were made, and our training processes improved.

In this article, you will find out how you can do the same. You will learn how to:

  • Identify opportunities for process improvements.
  • Implement the changes required.
  • Measure the success of the changes made.

Think of this article as your ultimate toolkit, to make continuous process improvements in your business. We provide you with 17 free templates, to support you in improving your processes. Click on the links below to jump to the relevant template.

Or, if you just can’t wait, check out the first of our templates below to see what we’ll be giving you!

We begin this article by explaining exactly what we mean by the term process improvement, and identifying the three steps you should follow to effectively improve processes in your business. The templates provided above have been carefully designed to assist you with each step.

Click on the relevant subheader below to jump to the appropriate section, alternatively scroll down to read all we have to say.

Let’s get started!
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Agile ISO: How to Combine Compliance with Rapid Process Improvement

agile isoISO standards can be confusing and intimidating.

However, with the 2015 updates, it really shouldn’t be that scary.

In the past, conforming to ISO meant huge manuals and a lengthy process to change how tasks were approached.

Now, there is increased flexibility and the opportunity to utilize software to speed up your systems and make everything easier to handle.

This is why we’re presenting you with our concept of Agile ISO: how to combine structured compliance with the rapid process improvement of a startup.

In this Process Street article, we’ll cover:

  • What is ISO?
  • What is ISO 9000?
  • What is Agile ISO?
  • What is needed to support Agile ISO?
  • How to get started with Agile ISO in 5 easy steps

I’m going to try to be brief and clear while cutting the bullshit.

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Pinch Analysis: Process Improvement Tips From Thermodynamics, Cars, and Cooking

pinch analysis

Pinch analysis is a difficult topic to talk about, as it both has widely applicable techniques which can reduce the need for external resources, but it’s traditionally very complicated and used in a limited business sector.

That’s why today I’ll be breaking down the topic and showing how the principles behind it can be used across any and all disciplines.

You don’t have to be a thermodynamics buff to understand this; it all comes down to analyzing what you have, what by-products your processes create, and whether you can use those by-products to your advantage.

By doing this, traditional pinch analysis is able to typically result in energy savings of 10-35% – that’s a third less energy you need to generate or import to carry out your processes.

Lets’ get stuck in.
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Process Improvement: Stop Bad Processes Killing Your Business

process improvement header

Last week we failed to meet a big deadline for the second time in a month. Vinay (Process Street‘s CEO) wasn’t impressed.

How can you forget something so simple? What’s going wrong?

Then came the kicker.

What was your process?

From missed deadlines to widespread cyber attacks, things go wrong in businesses all the time. The vast majority of problems, however, are caused by following bad processes. Processes might be vital to your business’ success, but unchecked they can just as easily cause you to fail.

process improvement - iphone gif

The only way to change these weak links in your own business is to have a system of process improvement – a way of constantly improving the processes that power your business.
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Process Reengineering vs Continuous Improvement: What’s the Right Choice for You?

process reengineering

Companies need to undergo change all the time. But when do slight improvements need to be made and when is radical change a necessity? That’s where process reengineering and continuous improvement come into play. 

Each is vital to the success of a company but can’t be used to handle the same set of changes. Optimizing your business operations means knowing when to make continuous improvements and when to use process reengineering efforts. 

So, when’s the right time to use what?  

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5 Continuous Improvement Tools for Process Success

ALT: 5 Continuous Improvement Tools for Process Success

Continuous improvement tools are essential.

They’re a means of increasing productivity while eliminating errors. And they’re closely associated with lean manufacturing, particularly in streamlining processes. Every process should be continuously improved, especially in a world where checking email alone costs us 1000 hours every year.

I once used a continuous improvement tool to transform my skill level in meditation. I was amazed at how quickly a process could be made leaner and more agile. If your organization has been wondering which continuous improvement tool to use, Process Street has written this guide with you in mind.

Here’s how to transform your process for success with continuous improvement tools:

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5 Continuous Improvement Steps for Process Optimization

Continuous improvement without data collection is like driving cross country without signs or a map. 

Data collection is vital to making improvements because without it there’s no real proof of any problem existing to begin with. 

Why are you making improvements? Is it really a problem, or are you just distorted by frustration in the moment? 

Yes, your frustration can give you clues as to what the root problem is, but relying on your feelings alone won’t give you accurate results in the long run.

That’s where data collection can help. Our Analytics feature can be used to paint an objective, unbiased picture of the current state of any given process and help highlight potential areas that could be improved upon. 

So, let’s start by walking through our 5 continuous improvement steps for process optimization:

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