Step 0: The “no problem” group
Impossible to sell to them until they climb on the ladder. They don’t have the problem your product solves so they’re not ready to buy anything yet. You need to create the need for them (pun intended)
Step 1: The “I Have a Problem” group:
These are people who already identify a problem and who may be interested in discussing it. They want to learn about what options they may have.
Step 2: The “I Know a Few Solutions but I don’t know yours” group:
These people are actively looking for the right solution to their need. But they don’t know your solution yet.
So we need to make sure they hear about it 😉
Step 3: The “I Know About Your Product and Why Should I Care?” group:
These guys know about your stuff but don’t know about the benefits your solution offers. Why your product is superior to other products?
So why should they care about you? That’s why you need to get them into Step 4.
Step 4: The “OK, I get it. Should I buy your stuff?” group:
They are not yet convinced to buy. You need to push them a little bit and move their needle.
The best way to sell to these people is to build the vision in their mind of how much easier or better their life will be once they enjoy the benefits your product has.
I started so many times by stating the benefits my product had too early and all I got was blank stares…
Step 5: The “Convinced and Ready to Buy” group.
These guys are ready to buy so you just need to send them to the sales page where they get all the details and click to the order page.
You just need to help them cross over the finish line...
Here is an example from Ben Hunt's book "Convert" for a product on hair loss.
“0. At the outside are people who are experiencing hair loss and who may find it an annoyance, but do not consider it a problem.
1. There will be other people for whom hair loss is a problem, but who are not aware that treatments are available.
2. Some people are aware of some solutions, but do not yet know about Joe’s Miracle Hair-Gro.
3. Others know about Joe’s solution, but do not know how it is any better for them than other products.
4. Some people may be convinced of the benefits of Joe’s product, but are not yet ready to commit to buy.
5. Finally, potential customers think that Joe’s product is probably the best, and would like to buy it.”
Excerpt From: Benjamin Hunt. “Convert!.”