Welcome to our New Owner checklist. This checklist is designed to aid you in preparing your property for a new tenant. This guide is great for answering a lot of the questions you may have, but if you need anything, don't hesitate to contact us. Click complete task below to go to the next step or click the option over to the left.
When a tenant moves into a home that is rent-ready, we have an opportunity to begin the landlord- tenant relationship with mutual respect and trust. On the other hand, nothing sets a tenant against the property, the owner, and the manager, more than moving into a home that is not ready. It can be compared to checking into a hotel room that has not been cleaned. The relationship with the tenant can become polarized and adversarial from the very beginning. When this happens, the landlord/tenant relationship frequently never recovers.
Tenants who rent with Beaufort Rentals, LLC expect to take possession of a property that is ready to be lived in. We are committed to delivering to tenants what we promise: a property that is move-in ready.
We have created this helpful checklist to prepare your property
If you are unable to address any of these items, please let us know and we would be happy to help make the arrangements.
Please fill out any of the information that applies below.
It is very important that you contact your insurance company and let them know you are renting out your property. We strongly suggest following up any phone call with an email confirming this communication. You'll now longer need to cover your contents, such as TVs and couches, but you do want to be covered in case of tenant liability.
We do require a minimum of $300,000.00 in liability coverage and Beaufort Rentals must be named as an additional interest. We've included an email below that can be sent directly to your agent. Be sure to update the address in the email and let us know if you have any questions.
It's our most common question.
We strive to make monthly disbursements by the 15th of each month, but the first month's disbursement may be delayed. If the rent payment, which is due just prior to move in, is paid well before the 15th we can normally make the disbursement on time. If it's paid after the 15th, you will most likely see your first disbursement near the 15th of the following month.
This is the reserve fund for any repairs that may come up when we don't have rent money in the account.
The security deposit is paid when the lease is signed. That money is held in a separate escrow account as required by law. You won't see that money unless some issue arises in the future.
If you have not given Beaufort Rentals three sets of keys, please be sure we have at least one. We will make copies of the others. Any extra keys that you have you are welcome to hold onto. The locks are changed periodically during the term of our management, so they may not work when you come back.
You can leave them in the home on the counter or drop them by our office at 69 Robert Smalls Parkway Suite 1a Beaufort, SC 29906. Our office hours are Monday through Friday 9:00-5:00, but we are closed for lunch between 1:00-2:00pm. You can still reach us by phone during those lunch hours.
Tenants are notified no less than 5 times by email and phone about their responsibility to switch over the utilities. We even contract with an outside company to assist them, but sometimes that does not occur, so it is always best if you contact the utility providers and turn them off.
Please contact the following companies to turn off the utilities. We usually suggest turning them off two business days after the date given as the lease start date. This date can be found in the email that provided this preparation checklist.
We strongly recommend removing any alarm system equipment from the home and repairing any holes. If that is not possible, please be sure that the system is completely disconnected from power and non-functioning. We don't want any chimes or indicators that the system may be working as it may confuse the tenants.
Any equipment tied to the alarm system such as thermostats or doorbells must work independently of the alarm system or other wise it should be replaced. If you need help coordinating any of that in preparation of a new tenant, please let us know by calling (843) 502-1961.
Any invoices that we pay and monthly statements are uploaded to an online account that can be found by CLICKING HERE or you can go to our website at www.beaufort.rent anytime.
You should have received an email to set up your online account, but if you missed it you can use THIS LINK to help set it up. You will want to use the main email address that you gave us when you were setting up your original account with us.
If you have any trouble, please let us know by calling (843) 502-1961.
PropertyMeld is our maintenance dispatching software. It is a super efficient way we communicate with our vendors, tenants and you! You may see an email from time to time notifying you of maintenance at your property.
It's not a good idea to contact Beaufort Rentals when you receive a notification email from PropertyMeld. This software is just notifying you that maintenance has been requested for your property and in most cases we don't have any information about what needs to be done. What you see in the notification is all the information we have at that time.
When an invoice for any repair is paid, you can find it in your online account by CLICKING HERE or going to www.beaufort.rent.
From time to time, we may reach out to you through PropertyMeld to approve repairs. This is an example of what to look out for:
You'll want to use the Approve or Reject Repairs button, or you can just reply to the email.
We are available if you need anything. Our office is open 9:00am to 5:00pm Monday through Friday and closed for lunch between 1 and 2pm. You can email us at [email protected] and call at (843) 502-1961.
