{"id":5713,"date":"2021-09-22T08:00:02","date_gmt":"2021-09-22T08:00:02","guid":{"rendered":"https:\/\/www.process.st\/help\/docs\/billing-email\/"},"modified":"2026-04-20T03:24:02","modified_gmt":"2026-04-20T03:24:02","slug":"billing-email","status":"publish","type":"ht_kb","link":"https:\/\/www.process.st\/help\/docs\/billing-email\/","title":{"rendered":"How To Change Your Billing Email"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">If you need to update the email address where your invoices or payment receipts are sent, you can do this from your <a href=\"https:\/\/app.process.st\/organizations\/manage\/billing\">billing settings in Process Street<\/a>.<\/span><\/p>\n<p><em><strong>Users: Only Admins can access the billing page.\u00a0<\/strong><\/em><\/p>\n<p>To change your billing email address, click your profile picture in the upper right corner of your screen, then click \u201c<strong>Settings<\/strong>\u201c.<\/p>\n<p class=\"intercom-interblocks-align-left\" data-pm-slice=\"1 1 [&quot;unorderedList&quot;,{&quot;type&quot;:&quot;unorderedList&quot;,&quot;fontFamily&quot;:&quot;&quot;,&quot;fontColor&quot;:&quot;&quot;,&quot;backgroundColor&quot;:&quot;&quot;,&quot;paddingTop&quot;:&quot;&quot;,&quot;paddingBottom&quot;:&quot;&quot;,&quot;paddingLeft&quot;:&quot;&quot;,&quot;paddingRight&quot;:&quot;&quot;,&quot;borderRadius&quot;:&quot;&quot;,&quot;borderColor&quot;:&quot;&quot;,&quot;borderWidth&quot;:&quot;&quot;,&quot;borderStyle&quot;:&quot;&quot;},&quot;listItem&quot;,{}]\">Then, click on &#8216;<b>Manage subscription &amp; view payment history<\/b>&#8216; at the bottom of the page.<\/p>\n<ul data-pm-slice=\"3 3 []\">\n<li>\n<p class=\"intercom-interblocks-align-left\">Under &#8216;<b>Payment Method<\/b>&#8216;, you can choose to add or update your payment method.<\/p>\n<\/li>\n<li>\n<p class=\"intercom-interblocks-align-left\">Under &#8216;<b>Billing Information<\/b>&#8216;, you can choose to update your billing information (e.g. billing email, address or Tax ID).<\/p>\n<\/li>\n<\/ul>\n<div class=\"embercom-prosemirror-composer-block-container embercom-prosemirror-composer-image intercom-interblocks-align-left\" data-pm-slice=\"0 0 []\"><img decoding=\"async\" class=\"intercom-interblocks-align-left\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/9d5aca90a1620c874cf0ee8618305d43b9cf7690\/1932314829\/08e84e5e34d966ee2d4fb37ad0ba\/image.png?expires=1776656700&amp;signature=9572ae6d46eee7442c365c8e27a1a346062a4cca2b88afde18287f39a7f557e3&amp;req=dSkkFMp%2FmYldUPMW1HO4zYX2T5jbQ4W3PExXpYUafuwljw%3D%3D%0A\" data-link-url=\"\" data-height=\"754\" data-width=\"1208\" \/><\/div>\n<p>&nbsp;<\/p>\n<p>Learn more about <a href=\"https:\/\/www.process.st\/help\/docs\/managing-organization\/\">managing your organization.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you need to update the email address where your invoices or payment receipts are sent, you can do this from your billing settings in Process Street. Users: Only Admins can access the billing page.\u00a0 To change your billing email address, click your profile picture in the upper right corner of your screen, then click [&hellip;]<\/p>\n","protected":false},"author":3,"template":"","meta":{"_acf_changed":false,"available_plan":"All plans","available_product":"Settings","footnotes":""},"ht_kb_category":[180],"ht_kb_tag":[204],"class_list":["post-5713","ht_kb","type-ht_kb","status-publish","hentry","ht_kb_category-organization-management","ht_kb_tag-organization-management"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb\/5713","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":7,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb\/5713\/revisions"}],"predecessor-version":[{"id":9841,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb\/5713\/revisions\/9841"}],"wp:attachment":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/media?parent=5713"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb_category?post=5713"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb_tag?post=5713"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}