![\"\"](\"https:\/\/www.process.st\/help\/wp-content\/uploads\/2024\/02\/Integrate-IT-Glue-04.png\")
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You can use ITGlue<\/a>‘s Notifications<\/a> feature to automatically run Process Street workflow runs<\/a>.<\/p>\n When you create IT processes in Process Street, ITGlue can automatically trigger workflow runs and assign them to your team. This serves as both a reminder and a foolproof process for executing tasks that will help reduce human error in your business.<\/p>\n Plan: This integration is available to customers on all plans<\/a>.<\/strong><\/em><\/p>\n Users: In order to create an API key for integrations, you must be an Administrator.<\/strong><\/em><\/p>\n Let’s look at how you can do this.<\/p>\n Zapier is an integration platform that connects over 2,000 different apps and services. Any action in any of the supported apps (like tagging a note, forwarding an email, or sending an attachment) can trigger in another app automatically. Zapier has a Process Street integration, and ITGlue notifications are sent through webhooks, which are also supported in Zapier. The whole ‘recipe’ sequence is known as a Zap.<\/p>\n In this article, we’ll be walking you through how to set up a zap that links ITGlue and Process Street.<\/p>\n You’ll need to first enable notifications for your desired triggers<\/a> in ITGlue. Notifications are supported for:<\/p>\n For this example, we’ll use SSL expiration because it works well to explain how Process Street can work well with ITGlue.<\/p>\n Log into Zapier<\/a> or create an account<\/a>, then click ‘Make a zap!’<\/p>\n Choose your trigger as ‘Webhooks by Zapier’ and set it to Catch Hook:<\/p>\n Click ‘Save + Continue’, then again, leaving the box on the following page blank:<\/p>\n On the next step, you’ll find your catch URL. Copy it to your clipboard:<\/p>\n Now go to your notification in ITGlue, and click ‘edit actions’.<\/p>\n If you don’t already have a notification set up, read how to here<\/a>. Then, follow these instructions from ITGlue on how to add your webhook:<\/p>\n Name<\/strong>: Enter a descriptive name for the action (e.g. create a Process Street workflow run).<\/p>\n Dispatch<\/strong>: Choose Webhook<\/strong>.<\/p>\n Webhook URL<\/strong>: Enter the webhook URL copied from Zapier.<\/p>\n JSON Payload<\/strong>: Enter the key and value pair. (For example, the key text<\/em><\/strong> and for the value, something like [resource_name] has been updated in [organization_name] [resource_url]<\/em><\/strong>.)<\/p>\n Save your changes, and you’re done with the ITGlue setup and ready to go back to Zapier.<\/p>\n To connect Process Street to Zapier, you’ll need an API key. You can generate an API key by clicking here<\/a>, or by going to the Settings & API tab in your Process Street organization.<\/p>\n When your ITGlue webhook receives a notification, Zapier picks that up and triggers a Process Street workflow run. Click Save, and move onto the workflow.<\/p>\n If you don’t already have a workflow for SSL certificate renewal, you can use this one!<\/p>\nUse case:<\/h3>\n
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Process overview:<\/h3>\n
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How to create a Process Street workflow run from ITGlue<\/h2>\n
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First, we’re going to grab your catch webhook URL from Zapier<\/h3>\n
![\"\"](\"https:\/\/www.process.st\/help\/wp-content\/uploads\/2024\/02\/Click-Make-a-Zap.png\")
<\/p>\n![\"\"](\"https:\/\/www.process.st\/help\/wp-content\/uploads\/2024\/02\/Webhooks-Setup.png\")
<\/p>\n![\"\"](\"https:\/\/www.process.st\/help\/wp-content\/uploads\/2024\/02\/Leave-Box-Blank-Zapier.png\"){kind=spacer}
<\/p>\n![\"\"](\"https:\/\/www.process.st\/help\/wp-content\/uploads\/2024\/02\/Copy-catch-URL-to-clipboard.png\")
<\/p>\nNext, add the webhook to your ITGlue notification<\/h3>\n
![\"\"](\"https:\/\/www.process.st\/help\/wp-content\/uploads\/2024\/02\/Create-ITGlue-Notification.png\")
<\/p>\nSet up the ‘Run Workflow’ action in Zapier<\/h3>\n
![\"\"](\"https:\/\/www.process.st\/help\/wp-content\/uploads\/2024\/02\/Process-Street-Action-Zapier.png\")
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