{"id":5813,"date":"2021-08-12T08:00:17","date_gmt":"2021-08-12T08:00:17","guid":{"rendered":"https:\/\/www.process.st\/help\/docs\/domain-whitelisting\/"},"modified":"2024-03-07T11:31:25","modified_gmt":"2024-03-07T11:31:25","slug":"domain-whitelisting","status":"publish","type":"ht_kb","link":"https:\/\/www.process.st\/help\/docs\/domain-whitelisting\/","title":{"rendered":"How Can I Configure Our Firewall for Process Street?"},"content":{"rendered":"

When working with secure IT environments, you may need to tell your IT team what domains to whitelist so that Process Street can work properly, especially if you are using a firewall or blocking certain IP addresses.<\/p>\n

Here is a list of those domains to add to your firewall allow list:<\/p>\n

App Domains<\/h3>\n

These domains and HTTP methods will need to be whitelisted:<\/p>\n\n\n\n\n\n\n\n\n
Domain<\/b><\/td>\nHTTP Methods<\/b><\/td>\nPurpose<\/b><\/td>\n<\/tr>\n
https:\/\/api.process.st<\/span><\/td>\nGET, POST, PUT, PATCH, DELETE<\/span><\/td>\nBackend access<\/span><\/td>\n<\/tr>\n
https:\/\/app.process.st<\/span><\/td>\nGET<\/span><\/td>\nFrontend access<\/span><\/td>\n<\/tr>\n
https:\/\/login.process.st<\/span><\/td>\nGET<\/span><\/td>\nAuthentication (Auth0)<\/span><\/td>\n<\/tr>\n
https:\/\/ps-attachments.s3.us-west-2.amazonaws.com<\/span><\/td>\nPUT<\/span><\/td>\nUpload attachments<\/span><\/td>\n<\/tr>\n
https:\/\/ps-attachments.s3.amazonaws.com<\/span><\/td>\nGET<\/span><\/td>\nGet attachments<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Email Domains<\/h3>\n
    \n
  • process.st<\/strong> (Corporate emails, i.e. Sales, Customer Success & Support, Engineering Support)<\/li>\n
  • mail.process.st<\/strong> (App notification emails)<\/li>\n
  • mail.process-street.com<\/strong> (Marketing emails)<\/li>\n
  • mail.process-street-mail.com<\/strong> (Send Email widget emails)<\/li>\n<\/ul>\n

    External Vendor Domains<\/h3>\n

    These are some external vendors we use to improve the experience of Process Street:<\/p>\n

      \n
    • process-street.intercom-mail.com<\/strong> (Support notification emails)<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

      When working with secure IT environments, you may need to tell your IT team what domains to whitelist so that Process Street can work properly, especially if you are using a firewall or blocking certain IP addresses. Here is a list of those domains to add to your firewall allow list: App Domains These domains […]<\/p>\n","protected":false},"author":3,"template":"","meta":{"_acf_changed":false,"available_plan":"All plans","available_product":"Settings","footnotes":""},"ht_kb_category":[208],"ht_kb_tag":[335,336,337,338,339],"class_list":["post-5813","ht_kb","type-ht_kb","status-publish","hentry","ht_kb_category-faq","ht_kb_tag-amazon-aws","ht_kb_tag-domains","ht_kb_tag-firewall","ht_kb_tag-ip-address","ht_kb_tag-whitelist"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb\/5813","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":1,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb\/5813\/revisions"}],"predecessor-version":[{"id":7604,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb\/5813\/revisions\/7604"}],"wp:attachment":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/media?parent=5813"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb_category?post=5813"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb_tag?post=5813"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}