{"id":5843,"date":"2023-12-05T08:00:20","date_gmt":"2023-12-05T08:00:20","guid":{"rendered":"https:\/\/www.process.st\/help\/docs\/update-credit-card\/"},"modified":"2026-04-09T09:04:42","modified_gmt":"2026-04-09T09:04:42","slug":"update-credit-card","status":"publish","type":"ht_kb","link":"https:\/\/www.process.st\/help\/docs\/update-credit-card\/","title":{"rendered":"How Do I Update My Credit Card?"},"content":{"rendered":"

If you have a paid subscription plan<\/a>, or if you’re moving onto a paid plan for the first time, you need a payment card on your Process Street<\/a> organization.<\/p>\n

To update or add a payment card, access your organization’s management<\/a> area.<\/p>\n

Users:<\/strong> Only Administrators can access billing settings.<\/p><\/blockquote>\n

Access the billing tab<\/h2>\n
    \n
  1. Click your profile picture in the upper-right corner of your screen.<\/li>\n
  2. Click Settings<\/strong>.<\/li>\n
  3. Navigate to the Billing<\/strong> tab<\/a>.<\/li>\n<\/ol>\n

    Update your payment method<\/h2>\n
      \n
    1. Click Manage subscription & view payment history<\/strong>. This opens the Stripe Customer Portal in a new page.<\/li>\n
    2. In the Stripe Customer Portal, update your payment method, add a new card, or remove an existing one.<\/li>\n
    3. Once you’ve made your changes, return to Process Street.<\/li>\n<\/ol>\n

      Note:<\/strong> The Stripe Customer Portal also lets you view your payment history and manage your subscription details.<\/p><\/blockquote>\n

      Adding a card during a plan upgrade<\/h2>\n

      If you’re upgrading to a paid plan and don’t have a card on file, Process Street prompts you to enter your card details directly on the billing page. Provide your credit card number, country, and zip\/postal code, then complete the upgrade.<\/p>\n

      Need help?<\/h2>\n

      If you have any questions about billing, contact support<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

      If you have a paid subscription plan, or if you’re moving onto a paid plan for the first time, you need a payment card on your Process Street organization. To update or add a payment card, access your organization’s management area. Users: Only Administrators can access billing settings. Access the billing tab Click your profile […]<\/p>\n","protected":false},"author":7,"template":"","meta":{"_acf_changed":false,"available_plan":"All plans","available_product":"Settings","footnotes":""},"ht_kb_category":[208,180],"ht_kb_tag":[273],"class_list":["post-5843","ht_kb","type-ht_kb","status-publish","hentry","ht_kb_category-faq","ht_kb_category-organization-management","ht_kb_tag-billing"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb\/5843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/users\/7"}],"version-history":[{"count":3,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb\/5843\/revisions"}],"predecessor-version":[{"id":9779,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb\/5843\/revisions\/9779"}],"wp:attachment":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/media?parent=5843"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb_category?post=5843"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb_tag?post=5843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}