![\"\"](\"https:\/\/www.process.st\/help\/wp-content\/uploads\/2024\/02\/5-Stages-Workflow-Building.png\")
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In this lesson we’re going to cover:<\/p>\n
Estimated time for this lesson ~ 25 minutes<\/strong><\/em><\/span><\/p>\n This lesson is part of our onboarding program. Find out more about what you’ll learn from the program when you’re getting started<\/a>.<\/p>\n The steps below outline how to build out your content from scratch, but there’s a quicker way! Discover how Cora<\/a> AI can create content for you with just a few clicks.<\/strong><\/em><\/p>\n Here’s an easy way to remember the difference:<\/p>\n Content = Giving information<\/strong><\/em><\/p>\n Think about showing<\/em> someone a video, an image, or some embedded content on how to complete your process. Give<\/em> them a file or a document you’d like them to read or complete. Explain<\/em>\u00a0what you’d like them to do with some clearly written instructions or reminders.<\/p>\n Form Fields = Collecting information<\/strong><\/em><\/p>\n Form fields<\/a> let you gather<\/em> contact names and email addresses, save<\/em> a website address, or collect<\/em> someone’s business address for later use. Got it? Great!<\/p>\n You’re at the point now in your Process Street<\/a>\u00a0learning curve where you’ve built out your priority process, added tasks, headings<\/a> and form fields<\/a> and run and\/or scheduled<\/a> some workflow runs from that lean-looking process. Now is the time to start perfecting that content, to add the proverbial icing on the cake, and maybe even a cherry or two on top!<\/p>\n Adding content to your workflows helps you define that process so that any users working through your workflow runs have a clear visual or written guide to help them understand how to do it. There may be some instances where you don’t need to add that much to your processes, but trust us, a little bit of content goes a long way.<\/p>\n Content creates consistency<\/strong><\/em><\/p>\n Showing someone how to complete a task or to perform a process, helps them do it in the right way (and the same way) each time. Whoever fills out the workflow run has a guide to refer to each time they do it, and each new person sees the same guide, so they can follow the same instructions in the same way. Result = consistent output from your team.<\/p>\n Address learning styles<\/strong><\/em><\/p>\n Another thing to consider is the way that people learn. Ever heard the phrase “Everyone learns differently<\/em>?” It’s true. Depending on who you ask, there are at least three key ways that people learn; by listening, by watching, and by physically doing something. Therefore using different styles of content can help you engage those people with different styles of learning.<\/p>\n Think about this training program you’re undertaking with us.. it’s not just words, right? If you keep a balance of audio, visual, and written content in your workflows, all those learning style bases are covered.<\/p>\n Audio-visual content<\/strong><\/em><\/p>\n Think about using a video guide that shows someone how to correctly perform that task before completing it on their workflow run. They can run through the actions of how to perform the task properly, listen to the instructions spoken in the video and pause it, or watch it over and over again to perfect it.<\/p>\n A picture (or a diagram) speaks a thousand words. Think about adding an image of a flowchart to your workflow, an image of how an object should look when it’s packaged properly, or how someone’s uniform should be worn.<\/p>\n As well as using static images, you can also embed visual and audio-visual content into your workflows and workflow runs.<\/p>\n
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What is the difference between content and form fields?<\/h3>\n
![\"\"](\"https:\/\/www.process.st\/help\/wp-content\/uploads\/2024\/02\/content-vs-form-fields.png\")
<\/p>\nWhy adding content helps make your processes better<\/h3>\n
![\"\"](\"https:\/\/www.process.st\/help\/wp-content\/uploads\/2024\/02\/add-content-video-field.gif\")
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