{"id":6147,"date":"2023-01-25T08:00:18","date_gmt":"2023-01-25T08:00:18","guid":{"rendered":"https:\/\/www.process.st\/help\/docs\/demote-member-to-guest\/"},"modified":"2026-08-21T13:00:11","modified_gmt":"2026-08-21T13:00:11","slug":"demote-member-to-guest","status":"publish","type":"ht_kb","link":"https:\/\/www.process.st\/help\/docs\/demote-member-to-guest\/","title":{"rendered":"What Happens If I Demote a Builder To A User?"},"content":{"rendered":"<p>If you no longer need a member of your team to have <a href=\"https:\/\/www.process.st\/help\/docs\/managing-members\/\">Builder<\/a> privileges, you can demote them to a <a href=\"https:\/\/www.process.st\/help\/docs\/what-is-a-free-member\/\">User<\/a>.<\/p>\n<p>Admins can demote (or promote) users from the <a href=\"https:\/\/app.process.st\/organizations\/manage\/users\" target=\"_blank\" rel=\"noopener\">Users<\/a> page.<\/p>\n<h2>What changes when you demote a Builder to a User<\/h2>\n<p>The exact effects depend on your plan. On <strong>Pro<\/strong> and <strong>Enterprise<\/strong> plans, Users keep more access than on older plans.<\/p>\n<h3>Groups<\/h3>\n<ul>\n<li><strong>Pro and Enterprise plans:<\/strong> Custom group memberships are preserved. System group memberships update automatically to reflect the new role \u2014 for example, the user moves from the All Members group to the All Free Members group.<\/li>\n<li><strong>Other plans:<\/strong> The user is removed from <strong>all<\/strong> groups, including custom groups. This cannot be undone.<\/li>\n<\/ul>\n<h3>Workflow assignments<\/h3>\n<ul>\n<li><strong>Pro and Enterprise plans:<\/strong> All existing pre-assignments are preserved. Workflow permits are downgraded to <strong>Run<\/strong> access, so the user can still view and run workflows they had access to.<\/li>\n<li><strong>Other plans:<\/strong> All pre-assignments and workflow permits are deleted entirely.<\/li>\n<\/ul>\n<h3>Running workflows<\/h3>\n<ul>\n<li><strong>Pro and Enterprise plans:<\/strong> The user <strong>can<\/strong> still view and run workflows where they have Run access.<\/li>\n<li><strong>Other plans:<\/strong> The user <strong>cannot<\/strong> run workflows.<\/li>\n<\/ul>\n<h3>On all plans<\/h3>\n<p>Regardless of your plan, a demoted user:<\/p>\n<ul>\n<li>Cannot create or edit workflows<\/li>\n<li>Cannot schedule workflows<\/li>\n<\/ul>\n<blockquote><p><strong>Note:<\/strong> On plans where groups and assignments are removed, these changes cannot be recovered. If you later promote the user back to Builder, you need to re-add them to groups and reassign workflows manually.<\/p><\/blockquote>\n<h2>Related articles<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.process.st\/help\/docs\/managing-members\/\">Managing members<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/help\/docs\/what-is-a-free-member\/\">What is a User (Free Member)?<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/help\/docs\/groups\/\">Groups<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/help\/docs\/workflow-permissions\/\">Workflow permissions<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>If you no longer need a member of your team to have Builder privileges, you can demote them to a User. Admins can demote (or promote) users from the Users page. What changes when you demote a Builder to a User The exact effects depend on your plan. On Pro and Enterprise plans, Users keep [&hellip;]<\/p>\n","protected":false},"author":11,"template":"","meta":{"_acf_changed":false,"available_plan":"All plans","available_product":"Settings","footnotes":""},"ht_kb_category":[208],"ht_kb_tag":[256,203],"class_list":["post-6147","ht_kb","type-ht_kb","status-publish","hentry","ht_kb_category-faq","ht_kb_tag-demote","ht_kb_tag-members"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb\/6147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/users\/11"}],"version-history":[{"count":8,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb\/6147\/revisions"}],"predecessor-version":[{"id":10185,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb\/6147\/revisions\/10185"}],"wp:attachment":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/media?parent=6147"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb_category?post=6147"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb_tag?post=6147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}