{"id":6934,"date":"2023-07-06T08:00:20","date_gmt":"2023-07-06T08:00:20","guid":{"rendered":"https:\/\/www.process.st\/help\/docs\/ai-thematic-analyzer\/"},"modified":"2026-06-11T10:36:35","modified_gmt":"2026-06-11T10:36:35","slug":"ai-thematic-analyzer","status":"publish","type":"ht_kb","link":"https:\/\/www.process.st\/help\/docs\/ai-thematic-analyzer\/","title":{"rendered":"AI Thematic Analyzer"},"content":{"rendered":"<p>Using a thematic analyzer can help you spot patterns in customer feedback, support interactions, and stakeholder emails. However, working with comprehensive, unstructured data and tight timelines can make it difficult to identify actionable insight.<\/p>\n<p><a href=\"https:\/\/www.process.st\/\">Process Street<\/a>\u2019s AI Thematic Analyzer uses AI to accurately analyze the themes of your content.<\/p>\n<p><em><strong>Users: In order to create or edit workflows you must be an Administrator or a <a href=\"https:\/\/www.process.st\/help\/docs\/what-is-a-full-member\/\">Builder<\/a> who has been given \u2018edit\u2019 access by your Administrator.<\/strong><\/em><\/p>\n<p>Whether you\u2019re creating a new <a href=\"https:\/\/www.process.st\/help\/docs\/what-is-a-workflow\/\">workflow<\/a> or working with an existing one, you can add <a href=\"https:\/\/www.process.st\/help\/docs\/ai-tasks\/\">AI tasks<\/a> to analyze your content themes.<\/p>\n<h2>Preparations in your workflow<\/h2>\n<p>Create or edit your workflow and add <a href=\"https:\/\/www.process.st\/help\/docs\/form-fields\/\">form fields<\/a> to collect information like feedback description, type, areas of improvement, and more. This data can be populated in a long text field and used as input to create your AI task.<\/p>\n<p>Alternatively, you can choose to analyze the individual form fields as well.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-16111\" src=\"https:\/\/www.process.st\/help\/wp-content\/uploads\/2024\/02\/sentiments-analyzer-workflow.png\" alt=\"\" width=\"100%\" \/><\/p>\n<p>Alternatively, you can choose to summarize these individual form fields as well, as long as they have substantial text to analyze.<\/p>\n<ul>\n<li><a href=\"https:\/\/www.process.st\/help\/docs\/form-fields\/#short-text-field\">Short text field<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/help\/docs\/form-fields\/#long-text-field\">Long text field<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/help\/docs\/form-fields\/#dropdown-field\">Dropdown field<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/help\/docs\/linked-dropdowns\/\">Linked dropdowns<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/help\/docs\/form-fields\/#multichoice-field\">Multichoice field<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/help\/docs\/form-fields\/#hidden-field\">Hidden field<\/a><\/li>\n<\/ul>\n<h2>Adding an AI task<\/h2>\n<p>Next, navigate to the task after which you want to add the AI task and click on the <strong>+ button<\/strong> at the end of your task list. Select <strong>AI Task<\/strong> then select <strong>Thematic breakdown<\/strong> from the category dropdown, as shown below.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-16135\" src=\"https:\/\/www.process.st\/help\/wp-content\/uploads\/2024\/02\/thematic-breakdown-ai-task.gif\" alt=\"\" width=\"100%\" \/><\/p>\n<p>Edit the pre-populated prompt to add <a href=\"https:\/\/www.process.st\/help\/docs\/variables\/\">variables<\/a> from your workflow run, shown above. You can also edit this prompt to add or delete instructions.<\/p>\n<h2>Prompt testing<\/h2>\n<p>Before you finalize your prompt, you can test it to make sure it delivers the desired response in your <a href=\"https:\/\/www.process.st\/help\/docs\/what-is-a-workflow-run\/\">workflow runs<\/a>. Once you\u2019ve created or edited your prompt click <strong>Test<\/strong>.<\/p>\n<h3>Instructions<\/h3>\n<p>When you open the testing modal you\u2019ll be taken to the <strong>Instructions<\/strong> tab. Here you\u2019ll see the prompt that you edited in the step before.<\/p>\n<p>Click <strong>Generate<\/strong> to review the response.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-16136\" src=\"https:\/\/www.process.st\/help\/wp-content\/uploads\/2024\/02\/thematic-breakdown-prompt-testing.gif\" alt=\"\" width=\"100%\" \/><\/p>\n<p>If you\u2019re not happy with the response, you can edit the prompt and regenerate the response, repeating this step until you\u2019re satisfied. Then click <strong>Save<\/strong> to save your edited prompt.<\/p>\n<h3>System prompt<\/h3>\n<p>Click on the tab next to instructions, <strong>System prompt<\/strong>.<\/p>\n<p>The System prompt is pre-populated for you. You can edit it or create your own.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-16137\" src=\"https:\/\/www.process.st\/help\/wp-content\/uploads\/2024\/02\/thematic-breakdown-system-prompt.png\" alt=\"\" width=\"100%\" \/><\/p>\n<p><em><strong>Note:<\/strong> AI tasks do not have web browsing capabilities. If your workflow requires data from the web for an AI task to process, you can use Zapier\u2019s <a href=\"https:\/\/zapier.com\/apps\/web-parser-by-zapier\/integrations\">Web Parser<\/a>.<\/em><\/p>\n<h3>Output field<\/h3>\n<p>The output field is the form field where a response will be populated by the AI Thematic Analyzer. This field could be in a task that\u2019s typically after the AI task.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-16134\" src=\"https:\/\/www.process.st\/help\/wp-content\/uploads\/2024\/02\/thematic-breakdown-output-field.png\" alt=\"\" width=\"100%\" \/><\/p>\n<p>Form fields that can be selected as an output field are:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.process.st\/help\/docs\/form-fields\/#short-text-field\">Short text field<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/help\/docs\/form-fields\/#long-text-field\">Long text field<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/help\/docs\/form-fields\/#number-field\">Number field<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/help\/docs\/form-fields\/#hidden-field\">Hidden field<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/help\/docs\/form-fields\/#email-field\">Email field<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/help\/docs\/getting-started-using-the-send-email-widget\/\">Send email widget<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/help\/docs\/form-fields\/#website-field\">Website field<\/a><\/li>\n<\/ul>\n<h3>Setting task permissions<\/h3>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-9322\" src=\"https:\/\/www.process.st\/help\/wp-content\/uploads\/2025\/08\/Screen-Cast-2025-08-04-at-4.19.51-PM.gif\" alt=\"AI task task permissions\" width=\"100%\" \/><\/p>\n<p data-start=\"212\" data-end=\"484\">Use the <strong>lock icon<\/strong> in the Workflow editor to set task-level visibility. Since these tasks don\u2019t require user action, only \u201cView\u201d and \u201cNo Access\u201d permissions apply.<\/p>\n<p data-start=\"486\" data-end=\"643\">What happens when you hide a task? It still runs. Behind the scenes, your Code or AI step will trigger when the prior task is checked, even if no one sees it.<\/p>\n<p>When you\u2019re done editing, <a href=\"https:\/\/www.process.st\/help\/publish-and-run\/\">publish and run<\/a> your workflow and start filling out the details in your input form fields.<\/p>\n<p>Completing the task before the AI Task triggers it to run, analyzing the content for you.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-16138\" src=\"https:\/\/www.process.st\/help\/wp-content\/uploads\/2024\/02\/thematic-breakdown-regenerate.gif\" alt=\"\" width=\"100%\" \/><\/p>\n<p>In an active run, if you want to regenerate the analysis, uncheck the task before the AI task, and complete your task again.<\/p>\n<p>Discover more <a href=\"https:\/\/www.process.st\/help\/kb\/process-ai\/\">AI Tasks<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Using a thematic analyzer can help you spot patterns in customer feedback, support interactions, and stakeholder emails. However, working with comprehensive, unstructured data and tight timelines can make it difficult to identify actionable insight. Process Street\u2019s AI Thematic Analyzer uses AI to accurately analyze the themes of your content. Users: In order to create or [&hellip;]<\/p>\n","protected":false},"author":14,"template":"","meta":{"_acf_changed":false,"available_plan":"All plans","available_product":"Workflows","footnotes":""},"ht_kb_category":[484],"ht_kb_tag":[485,503],"class_list":["post-6934","ht_kb","type-ht_kb","status-publish","hentry","ht_kb_category-process-ai","ht_kb_tag-ai","ht_kb_tag-thematic-analyzer"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb\/6934","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/users\/14"}],"version-history":[{"count":8,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb\/6934\/revisions"}],"predecessor-version":[{"id":10055,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb\/6934\/revisions\/10055"}],"wp:attachment":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/media?parent=6934"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb_category?post=6934"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb_tag?post=6934"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}