View activity tracking records when someone views a workflow run, workflow, page, or file in your organization. It answers a common question: “Who viewed this?”<\/p>\n
Each view is logged in the Activity Page<\/strong> and in a dedicated View Activity<\/strong> table, giving you a clear record of who accessed important content and when.<\/p>\n Note:<\/strong> A 1-hour cooldown applies to view tracking. If the same person views the same item multiple times within an hour, only the first view is recorded. This keeps your activity log clean and focused on meaningful visits.<\/p><\/blockquote>\n View activity tracking covers four content types:<\/p>\n Some organizations need to verify that admins or team members aren’t accessing sensitive workflow runs without accountability. View tracking creates an audit trail of who accessed what, supporting internal compliance reviews.<\/p>\n For HR, legal, and financial processes, broad permissions may be necessary \u2014 but that doesn’t mean access should go unmonitored. View tracking gives you visibility into who’s looking at sensitive content, even when permissions allow wide access.<\/p>\n Understand which workflows and documents your team actually uses. View data helps you identify underused resources, popular workflows, and engagement patterns across your organization.<\/p>\n View events appear in two places:<\/p>\n The Activity Page<\/strong> shows a consolidated feed of all activity across your organization, including view events. Navigate to the Activity Page<\/strong> from the left sidebar to see a chronological list of actions, including who viewed each item.<\/p>\n Each workflow run, workflow, page, and file has its own activity feed. Open the item and click Activity<\/strong> in the right-hand menu to see all activity specific to that item, including views.<\/p>\n For more details on the workflow run activity feed, see Workflow Run Activity Feed<\/a>.<\/p>\n To keep activity logs useful, a 1-hour cooldown applies per person, per item. Here’s how it works:<\/p>\n The cooldown applies independently to each item. Viewing a different workflow run, workflow, page, or file always creates a new entry, regardless of when the last view was recorded.<\/p>\n Does view tracking apply to all content types?<\/strong><\/p>\n View tracking covers workflow runs, workflows, pages, and files. Other content types are not tracked.<\/p>\n Can I disable view tracking?<\/strong><\/p>\n View tracking is enabled at the organization level and cannot be turned off for individual items.<\/p>\n Who can see view activity?<\/strong><\/p>\n Anyone with access to the item’s activity feed can see view events. Access to the Activity Page<\/strong> follows your organization’s standard permission settings.<\/p>\n Why don’t I see a view recorded for every visit?<\/strong><\/p>\n The 1-hour cooldown prevents duplicate entries. If the same person views the same item multiple times within an hour, only the first view is logged.<\/p>\n Learn more about tracking activity in Workflow Run Activity Feed<\/a> and Analytics<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":" View activity tracking records when someone views a workflow run, workflow, page, or file in your organization. It answers a common question: “Who viewed this?” Each view is logged in the Activity Page and in a dedicated View Activity table, giving you a clear record of who accessed important content and when. Note: A 1-hour […]<\/p>\n","protected":false},"author":22,"template":"","meta":{"_acf_changed":false,"available_plan":"All plans","available_product":"Reports","footnotes":""},"ht_kb_category":[200],"ht_kb_tag":[],"class_list":["post-9704","ht_kb","type-ht_kb","status-publish","hentry","ht_kb_category-reports-analytics"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb\/9704","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb"}],"about":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/users\/22"}],"version-history":[{"count":3,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb\/9704\/revisions"}],"predecessor-version":[{"id":9836,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb\/9704\/revisions\/9836"}],"wp:attachment":[{"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/media?parent=9704"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb_category?post=9704"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.process.st\/help\/wp-json\/wp\/v2\/ht_kb_tag?post=9704"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}What gets tracked<\/h2>\n
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Why view tracking matters<\/h2>\n
Compliance and auditing<\/h3>\n
Security visibility<\/h3>\n
Usage analytics<\/h3>\n
Where to find view activity<\/h2>\n
Activity Page<\/h3>\n
Item-level activity feed<\/h3>\n
How the cooldown works<\/h2>\n
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FAQ<\/h2>\n