All posts containing Quality management


How to Keep Your Flight-Risk Employees From Taking Off

How to Keep Your Flight-Risk Employees From Taking Off

25% of employees are at risk of leaving their job this month due to unhappiness at work. 

Not taking into consideration the financial, labor, and time resources required to replace a single employee, what would it cost to lose 1/4th of your workforce right now?

How quickly could you replace them?

More importantly: How quickly could you replace their unique knowledge and skills?

Probably not before the next 25% walked out the door. 

Sure, this is all a bit hyperbolic. That 25% is spread across companies and industries but it drives the point home.

Replacing even one employee isn’t cheap, quick, or easy. To rephrase my previous question: How many employees can you afford to lose per month?

No worries. Process Street has you covered. This post will go over everything you need to know (plus a few free templates) to keep those flight-risk employees grounded:

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How to Succeed with Human Resource Planning: A Step-By-Step Guide (+11 Free Templates)

Human resource planning

The term planning is imbecilic; everything can change tomorrow.

That was a quote made by a French manager, straight after the 1973 oil crisis.

He’s right, of course. Everything can change tomorrow. We’re living in a world where we see changes every day. Ground-breaking technology, product innovations, and medical breakthroughs.

But does that mean “planning is imbecilic” though?

The truth is that planning can be ineffective and damaging if it’s done badly.

Good planning, on the other hand, can minimize the uncertainty brought on by change.

Don’t believe me?

Take the 1911 race to the South Pole, for example. The race was between two explorers: Roald Amundsen and Robert Falcon Scott. They each had a similar amount of experience and were the same age. Both faced 1,400 miles of gale-force winds, blizzards, and minus temperatures on their expeditions.

Amundsen meticulously planned his trip for several years. Scott didn’t.

Guess which expedition tragically failed?

Amundsen was already sailing back to Norway when Scott’s team finally gave up hope.

So, now we’ve established that planning is sensible, and not ‘imbecilic’, let’s find out why human resource planning is one of the most valuable processes a company can follow.

To do this, I’ll cover:

Let’s get on with helping you to plan for success!
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The Pros & Cons of Flexible Work Models

Choosing the right flexible work model – and there are many these days – can be daunting – nay, terrifying, even.

There are a string of what-ifs to contend with and the experts can’t even seem to agree on whether flexible models are more productive than traditional ones. Even employees are divided on which they prefer, so you’re uncertainty is definitely warranted.

That’s okay: With a little creativity and the tips in this Process Street post, you’ll be able to make your work-life work well.

We’ll cover:

Let’s get right to it!

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Onboarding New Hires: The Early Intersection of Retention

HR Transform 2022

In early 2022 the Process Street team attended HR Transform at the MGM Grand in Las Vegas.

We had a great time hanging out with customers and touting the benefits of process over project management.

Our CEO also got to sit on a thrilling, standing room only, panel about employee onboarding.

The panel was headed up by Kevin Grossman of Talent Board.

The attendees were:

  • Vinay Patankar, CEO and Co-founder of Process Street.
  • Danielle Monaghan, VP Global Talent at Uber (now Google)
  • Greg Russell – Head of Talent at Snapdocs

The focus of the conversation was “prioritizing onboarding to help boost retention“.

Below we pulled out some of the most interested parts of the discussion:

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How to Give New Hires a Perfect Onboarding Experience for Free (+7 Free Templates)

Perfect onboarding experience

New hire churn is expensive. Working in HR, you know the cost of having to replace an employee once they hand in their resignation.

A recent survey found that 65% of workers are actively searching for new employment. If you’ve worked in HR for some time, the thought of two-thirds of your employees walking is very worrying. The cost of a new hire found through a recruitment agency can be up to $7500 or more. To start building employee retention early on, and prevent excessive hiring costs, it pays to focus on a perfect onboarding experience.

Here at Process Street, we’ve extensively studied onboarding to help prevent exorbitant costs. One of our greatest successes has been in looking at the recurring tasks involved in onboarding. We’ve helped to provide insight into what can go wrong, and also built templates to direct companies away from excessive spending and losses. 

We believe you can create a perfect onboarding experience for new hires. We also think it can be done without breaking the bank. Please read on to find out more, and utilize our best onboarding templates:

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What Is an Employee Assistance Program (EAP)? Everything You Need to Know to Better Your Team

I felt numb.

My relationship of the last 2 years had just collapsed, which was the straw that broke… well, my head. I spiraled into a mental breakdown.

I was living in Italy without knowing anyone but my (now ex) girlfriend, living in the same apartment as her, not being able to speak the language, and around $4,000 down in my bank account from when we’d moved there two months prior.

And yet, thanks to our employee assistance program here at Process Street, I was able to get back to England safe and sound. And without worries about getting fired adding fuel to my problems.

“US businesses lose up to $300 billion dollars due to work-related stress. While the root-cause is a grueling work-culture that has gone unchecked for decades, an EAP can help to a great extent.”

HR University, 7 Best Employee Assistance Programs in 2022

No matter how focused and productive an employee is, there will be times when they encounter personal problems that affect their work. That’s where employee assistance programs (EAPs) come in.

EAPs exist to listen to your team’s problems and help them through whatever they’re experiencing. In other words, every team should have access to some kind of EAP.

That’s why this post will take you through:

Let’s dive right in.

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Prevent Employee Churn & Ensure New Hires Don’t Regret Their Decision

Employee churn costs about $60,000 per employee, without taking into consideration the indirect costs such as lost business, lower morale, lost productivity, and the time and resources spent on candidate selection before hiring someone.

As a manager, preventing that from happening should be one of your top priorities. You can’t have a productive, successful team if you’re always training new members. 

This Process Street post will cover why churn happens — specifically among Millennials and Gen Z in the post-pandemic job market — and what you can do to prevent it. 

Let’s get started.

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The 8 Essential Hiring Processes to Streamline & Automate Recruitment (+8 Free Templates)

Streamline Your Hiring Processes

How do you overcome the Great Resignation or the War for Talent?

You could try to rethink your recurring tasks and improve your existing processes.

The answer would be a high-speed ecosystem that uses your checklists and tasks to create optimized workflows. A solution like that would need to be available anywhere and at any time. 

The perfect solution would come with automation as well as optimization. It would also carry a guarantee of no-friction learning and great help support.

What you need is an online office that isn’t complicated.

Process Street can show you how that works and give you 8 hiring processes for free.

So, read on to learn how to streamline and automate your hiring processes:

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8 Free Templates to Improve Diversity in the Workplace

Workplace diversity is more than a buzzword. It’s also more than a passing phenomenon.

Whether it’s findings from MIT proving that having an equal gender balance increases revenue, or McKinsey’s discovery that companies in the top quartile for racial and ethnic diversity have a 35% increase in financial returns above the national average, diversity positively affects both a company’s culture and bottom-line.

At Process Street, we recognize the importance of diversity, but we also understand that improving diversity in the workplace isn’t an easy task for HR teams.

Let’s get started!

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What is Employee Engagement and Why Is It Important? A Complete Guide

what is employee engagement

“What is employee engagement?“

I’d been explaining the ins-and-outs of my job to my family for a while but here I had to stop to give more detail. That’s when it hit me.

To most people, employee engagement is jargon.

They see it as an airy concept that doesn’t have a solid definition – it’s something that marketers point at to sell products and nothing more.

The reality couldn’t be further from that.

Employee engagement is a vital statistic to show the overall health of a business at every level. If you can better this statistic, it can result in massive benefits such as a 67% lower employee turnover rate and 21% higher productivity.

In this Process Street post, I’m taking you through what employee engagement is, how to measure it, and what you can do about it to get those lower employee turnover and higher productivity levels. 

Let’s go!

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