Have you ever typed out a full message on your phone, only to realize that you’ve misspelled something at the very beginning?
It can often take you longer to navigate the teeny-tiny cursor back to fix your mistake than it did to write the message in the first place, right?
I’ve got a little trick that will make correcting your texts 10x easier.
If you slide your finger over the spacebar, you can move the cursor around quickly, easily, and accurately, letter by letter.
With this small but effective tip, I’ve not only taught you how to get more value out of your phone, but I’ve also given you an example of how customer success works.
Now, if I was an organization, I’d want to provide this type of value to my customers on a far larger scale – all of the time. And, judging by the fact that the use of customer success software platforms has risen from 25% to 43% over the past few years, so would a lot of other people.
Allow me to elaborate as we go through the following in this Process Street post:
- What is customer success software & what does it do?
- Why you need customer success software
- How do you choose the right customer success software?
- 4 customer success software platforms to consider
So, put your phone aside, and let’s get cracking!