SOPs (often pronounced S-O-P) are basically just another way to think about processes. Specifically, with a focus on formally defining the best way of doing something.
In business terms, that means saving time and money by building a clear, concise set of instructions for all of your internal processes. Policies (or standards) are important too; SOPs are kind of like a hybrid of policy and procedure.
Traditionally, SOPs were useful in principle, but often suffered from being difficult to maintain and crucially, hard to enforce. What good is an SOP if it lives its life sat on a dusty stack of paper forms? Your SOPs should be actionable, and that’s where BPM software like Process Street comes in.
If you understand how to build, maintain, and optimize SOPs with software, you can supercharge your standard operating procedures.
In this article, we want to give you everything you will ever need to know about SOPs, including:
- What is an SOP?
- Importance and benefits of standardizing your processes
- SOPs as a facet of BPM
- How to write SOPs
- SOP management software
- SOP templates
- Auditing your SOPs
- SOP & ISO
- Using Process Street for superpowered SOPs
- More SOP resources
Each section will be as concise as possible, with links out to further reading wherever appropriate. Let’s start with the basics.