Genchi Genbutsu: The Problem Solving Concept Which Drives Toyota Forward

genchi genbutsuIt’s one thing to identify errors or weaknesses in your business, but it’s another to actually fix and improve them.

The crucial step in fixing an error is deciding the right solution to implement. Pick the wrong one and you create a different problem.

When you’re in a massive company, you want to make sure you’re picking the right solution before you start implementing across a whole corporate structure.

Because of this, investigating the problem as thoroughly as possible should be paramount. And this leads us to Genchi Genbutsu; part of the Toyota Production System conceptual toolkit.

In this Process Street article we’re going to look at:

  • What is Genchi Genbutsu?
  • How Toyota revitalized their minivan thanks to a road trip
  • 3 academic approaches to guide your investigation

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Taylorism and The History of Processes: 6 Key Thinkers You Should Know

taylorismIf you want to employ approaches like business process management in your business it’s best to have a solid understanding of how these theories work.

One crucial aspect of using these theories correctly is understanding their development.

It’s common for managers to want to employ cutting edge ideas in their business, but without a deep understanding these methods can be misapplied.

These errors will reduce the effectiveness of your process management and hold your business back.

It’s not just business where process improvement efforts are regularly being undermined! In a recent meta-study from the British Medical Journal, researchers found only 2 out of 73 studies had applied the PDSA process improvement methodology in a way which fully met criteria. Commenting:

To progress the development of the science of improvement, a greater understanding of the use of improvement methods, including PDSA, is essential to draw reliable conclusions about their effectiveness.

In this Process Street article, we’re going to look at some of the fundamentals and pick out key historical thinkers whose work we can trace from in order to better inform how process improvement methods should be done. Including:

  • Who is Frederick Winslow Taylor?
  • What is Taylorism?
  • What W. Edwards Deming can teach us about continuous improvement
  • Why Taiichi Ohno helps you cut waste in your business
  • What Ludwig von Bertalanffy tells us about systems
  • How Bill Smith changed the way we view defects
  • What Ray Dalio can show us about company culture

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