Technical procedures — especially those affecting your client’s systems and operations — must always be documented. Details and specifics are too vital for you to just wing it, especially when you’re dealing with long lists of configs, server names, and other easily-forgotten information.
That could be why SOPs (and documentation in general) are so popular and well-supported in the MSP community. Thanks to the wealth of information out there, we’ve been able to put together 7 of the most in-demand IT processes among MSPs and sysadmins.
In post, you’ll get 7 processes you can easily edit, share, and use in your own organization. Since they’re built inside Process Street, when you add them to your account they’re stored in the cloud and provided to anyone in your organization with the right access permissions.