10 Ways to Instantly Improve Employee Development

employee development

This is a guest post by Laura Garber. Laura, also known as the Career Coaching Expert, works with CraftResumes and helps individuals with their resume writing.

What’s the hallmark of a successful business?

Well, from a consumer standpoint, it’s exceptional customer service. Understandably, customers have always aligned themselves with brands that value customer service.

A big part of a company’s success, therefore, can be attributed to its employees. Companies that invest in employee development and train their employees to deliver first-class customer service are likely to:

  • Gain a competitive advantage;
  • Attract and retain the best talent in the industry;
  • Realize a 24% increase in their profit margins.

Obviously, training and developing your employees gives them the necessary tools to do their jobs, but there’s a lot more to it than that.

This Process Street post will explain it all, by answering the following questions:

Ready to start training and developing your employees?
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What is Employee Engagement? How to Keep Your Team Happy and Motivated

what is employee engagement

What is employee engagement?

I’d been explaining the ins-and-outs of my job to my family for a while but here I had to stop to give more detail. That’s when it hit me.

To most people, employee engagement is jargon.

They see it as an airy concept that doesn’t have a solid definition – it’s something that marketers point at to sell products and nothing more.

The reality couldn’t be further from that.

Employee engagement is a vital statistic which can show the overall health of a business at every level. If you can affect it, it can result in massive benefits such as a 67% lower employee turnover rate and 21% higher productivity.

It’s time to learn what employee engagement is, how to measure it, and what you can do about it.

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