The Future of SaaS, AI Programming and Robots Taking Your Job — An Interview with Dennis R. Mortensen

In this episode of Business Systems Explored, we speak to Dennis R. Mortensen, the creator of about his AI Amy, SaaS product retention, providing the best UX possible, and much more.


This episode of Business Systems Explored is a real treat for developers or anyone interested in the techy systems behind SaaS businesses. Dennis R. Mortensen — the founder of — talks to us about how conversational interfaces will change SaaS and how dashboards will die.

Find out how developers solve the problems you get with natural language processing, and why Dennis isn’t going to bother building a Slack integration.

Discussing everything from AI programming to philosophical moral dilemmas, this episode is well worth a listen, if only for Dennis’ eye-opening predictions about how AI will change the job market.

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