Our Bookkeeping Client Onboarding Checklist Template guides you through the critical steps to seamlessly integrate a new client into your bookkeeping services.
1
Introduce client to the bookkeeping team
2
Confirm the bookkeeping services to be provided
3
Gather contact details of the Client
4
Gather basic business information
5
Request previous financial documents from the Client's existing bookkeeper/accountant
6
Audit prior year's financial statements
7
Approval: Audit of previous financials
8
Create a dedicated bookkeeping engagement letter
9
Send engagement letter to client for signature
10
Approval: Engagement Letter
11
Setup the Client on bookkeeping software
12
Setup necessary chart of accounts
13
Import historical transaction data into bookkeeping software
14
Set up regular communication schedule with Client
15
Perform initial reconciliations
16
Approval: Initial Reconciliations
17
Design and agree upon standard bookkeeping procedures with Client
18
Train the client on how to input data correctly onto the bookkeeping platform
19
Review and finalize first month end close
20
Approval: First Month End Close
Introduce client to the bookkeeping team
This task involves introducing the client to the bookkeeping team. The purpose is to establish a personal connection and create a comfortable working relationship. The desired result is to make the client feel welcomed and confident in the team's abilities. To complete this task, reach out to the client via phone or email and introduce yourself and the team members. Ask them about their expectations and preferences for communication.
Confirm the bookkeeping services to be provided
In this task, you will confirm the bookkeeping services to be provided to the client. The purpose is to ensure that both parties are on the same page regarding the scope of work. The desired result is a clear understanding of the services required. To complete this task, have a conversation with the client and discuss their specific bookkeeping needs. Use the dropdown field below to document the confirmed services.
1
Bank Reconciliations
2
Accounts Payable
3
Accounts Receivable
4
Payroll Processing
5
Financial Reporting
Gather contact details of the Client
This task involves gathering the contact details of the client. The purpose is to have all the necessary contact information readily available for communication and documentation. The desired result is a comprehensive list of contact details. To complete this task, collect the following information from the client and document it using the relevant form fields.
Gather basic business information
In this task, you will gather basic business information from the client. The purpose is to understand the nature of the client's business and its key details. The desired result is a comprehensive understanding of the client's business. To complete this task, collect the following information from the client and document it using the relevant form fields.
Request previous financial documents from the Client's existing bookkeeper/accountant
This task involves requesting the previous financial documents from the client's existing bookkeeper or accountant. The purpose is to obtain the necessary historical financial data for proper bookkeeping. The desired result is a collection of the relevant financial documents. To complete this task, reach out to the client's existing bookkeeper or accountant and request the following documents:
1
Income Statements
2
Balance Sheets
3
General Ledgers
4
Bank Statements
5
Tax Returns
Audit prior year's financial statements
In this task, you will audit the prior year's financial statements. The purpose is to assess the accuracy and completeness of the client's financial records. The desired result is a reliable baseline for the ongoing bookkeeping process. To complete this task, review the provided financial statements and compare them to the supporting documentation. Address any discrepancies or issues that arise during the audit.
Approval: Audit of previous financials
Will be submitted for approval:
Audit prior year's financial statements
Will be submitted
Create a dedicated bookkeeping engagement letter
This task involves creating a dedicated bookkeeping engagement letter for the client. The purpose is to establish clear expectations, responsibilities, and terms of the bookkeeping engagement. The desired result is a well-defined and mutually agreed-upon agreement. To complete this task, use the relevant form fields to draft the engagement letter. Be sure to include essential details such as scope of work, pricing, communication methods, and confidentiality.
1
Email
2
Phone
3
In-person
4
Virtual Meetings
5
Web Conferencing
Send engagement letter to client for signature
Use the sendEmail fieldType for this task to send the engagement letter to the client for signature. Make sure to create the subject line and email body, wrapping paragraphs in
and
tags. Include any relevant instructions or additional documents in the email. The desired result is to receive a signed copy of the engagement letter from the client.
Bookkeeping Engagement Letter
Approval: Engagement Letter
Will be submitted for approval:
Create a dedicated bookkeeping engagement letter
Will be submitted
Send engagement letter to client for signature
Will be submitted
Setup the Client on bookkeeping software
This task involves setting up the client on the chosen bookkeeping software. The purpose is to create a platform for accurate and efficient record-keeping. The desired result is a fully functional bookkeeping software with the client's information and preferences. To complete this task, follow the software's setup process and use the relevant form fields to document the client's details.
Setup necessary chart of accounts
In this task, you will set up the necessary chart of accounts for the client's bookkeeping. The chart of accounts is a categorized listing of all the client's financial transactions. The purpose is to provide a structured framework for recording and classifying transactions accurately. The desired result is a customized chart of accounts tailored to the client's specific needs. To complete this task, use the relevant form fields to create the necessary accounts and categories.
1
Cash
2
Accounts Receivable
3
Inventory
4
Accounts Payable
5
Sales Revenue
Import historical transaction data into bookkeeping software
This task involves importing the historical transaction data into the bookkeeping software. The purpose is to have a complete and accurate record of past transactions. The desired result is a successfully imported dataset. To complete this task, use the relevant form field to upload the historical transaction data file and follow the software's import process.
Set up regular communication schedule with Client
In this task, you will set up a regular communication schedule with the client. The purpose is to establish a consistent and reliable line of communication for ongoing bookkeeping needs. The desired result is a mutually agreed-upon schedule that works for both parties. To complete this task, discuss the communication preferences with the client and document the agreed-upon schedule using the relevant form field.
1
Weekly
2
Bi-weekly
3
Monthly
4
Quarterly
5
As-needed
Perform initial reconciliations
This task involves performing initial reconciliations for the client's financial accounts. The purpose is to ensure the accuracy and completeness of the recorded transactions. The desired result is a reconciled set of financial accounts. To complete this task, compare the bookkeeping records with the bank statements and other relevant documents. Address any discrepancies and reconcile the accounts.
Approval: Initial Reconciliations
Will be submitted for approval:
Perform initial reconciliations
Will be submitted
Design and agree upon standard bookkeeping procedures with Client
In this task, you will design and agree upon standard bookkeeping procedures with the client. The purpose is to establish a consistent and standardized approach to bookkeeping. The desired result is a documented set of agreed-upon procedures. To complete this task, discuss the bookkeeping processes with the client and use the relevant form field to document the agreed-upon procedures.
Train the client on how to input data correctly onto the bookkeeping platform
This task involves training the client on how to input data correctly onto the bookkeeping platform. The purpose is to empower the client to accurately record their financial transactions. The desired result is an equipped client who can independently use the bookkeeping platform. To complete this task, provide training sessions or tutorials to the client and address any questions or concerns they may have.
Review and finalize first month end close
In this task, you will review and finalize the first month-end close for the client's bookkeeping. The purpose is to ensure the accuracy and completeness of the financial records for the first month. The desired result is a successfully closed month with accurate financial statements. To complete this task, review the bookkeeping records and reconcile any discrepancies. Generate the necessary financial statements and provide them to the client for review.