Select one of your colleagues from the members fields below to dynamically assign them to the tasks in this workflow run.
Identify Inherited Clients
Identify the clients who have been inherited from the previous financial adviser. This task is crucial as it serves as the foundation for the entire process. It allows us to determine the extent of the workload and prioritize our actions accordingly.
Contact Inherited Clients
Contact the inherited clients to introduce yourself as their new financial adviser and schedule review meetings. Build a friendly rapport by understanding their unique financial goals and needs.
Schedule Review Meetings
Schedule review meetings with the inherited clients to discuss their current financial situation, assess their risk tolerance, and identify opportunities for improvement. Be flexible and accommodate the clients' preferred time and location.
Prepare Financial Review Material
Prepare concise and personalized financial review materials to present to the inherited clients during the review meetings. Include relevant charts, graphs, and a summary of their current financial status.
Conduct Financial Review Meetings
Conduct thorough and engaging financial review meetings with the inherited clients. Review the financial review materials, explain the analysis, answer any questions, and provide recommendations for improvement.
Document Meeting Notes and Suggestions
Document detailed meeting notes and suggestions discussed during the financial review meetings. This ensures accurate record-keeping and serves as a reference for future interactions with the inherited clients.
Approval: Review Report
Will be submitted for approval:
Prepare Financial Review Material
Will be submitted
Prepare Change of Adviser Forms
Prepare the change of adviser forms for the inherited clients. The forms include necessary information to initiate the formal process of changing the financial adviser.
Send Forms to Clients for Signing
Send the change of adviser forms to the inherited clients for signing. Craft a friendly email requesting their prompt attention to expedite the process.
Change of Adviser Forms - Signature Required
Receive Signed Forms from Clients
Receive the signed change of adviser forms from the inherited clients. Acknowledge the receipt and promptly update the client database records with the new information.
Submit Form for Change of Adviser
Submit the completed change of adviser forms to the appropriate department for processing. Ensure all mandatory fields are accurately filled to avoid delays in the transition process.
Approval: Change of Adviser
Will be submitted for approval:
Submit Form for Change of Adviser
Will be submitted
Notify Client of Adviser Change
Notify the inherited clients about the successful change of their financial adviser. Share their updated adviser's contact details and reiterate your commitment to providing seamless financial guidance.
Change of Adviser Notification
Update Client Database Records
Update the client database records with the new financial adviser's information. Ensure all contact details, preferences, and communication history are accurately recorded and accessible for future reference.