Submit pre-treatment estimate to insurance company
9
Track responses from insurance company
10
Update patient's treatment plan based on response
11
Prepare final cost estimate for patient
12
Approval: Final Cost Estimate
13
Inform patient about the treatment cost estimate
14
Coordinate appointment scheduling with patient
15
Submit completed dental procedures to insurance company for billing
16
Monitor insurance payments and communicate discrepancies
17
Handle any patient's insurance billing queries
18
Maintain updated records on patient's insurance coverage
19
Prepare and give monthly insurance report
20
Approval: Monthly Insurance Report
Gather patient information
Collect necessary details about the patient to initiate the dental insurance coordination process. This task plays a vital role in understanding the patient's needs and background. The information gathered here helps in streamlining the subsequent tasks. What are the patient's contact details? Do they have updated insurance information? Are there any other relevant details that can aid in coordinating their dental insurance? Gather all necessary information to ensure a smooth process.
Check dental insurance eligibility
Assess the eligibility of the patient's dental insurance. This task helps determine if the patient's insurance covers the required dental treatments. It ensures that the patient is eligible to receive the desired treatment based on their insurance policy. What criteria need to be met for the patient to be eligible? What information should be reviewed to check eligibility? Are there any specific terms or conditions to consider? Confirm the patient's eligibility for dental insurance.
1
Eligible
2
Not eligible
Verify patient's dental insurance benefits
Confirm the specific dental insurance benefits of the patient. This task helps in understanding what treatments and services are covered by the patient's insurance policy. It ensures accurate billing and treatment recommendations. What are the patient's dental insurance benefits? Are there any limitations or exclusions to be aware of? What documentation or resources should be referred to? Verify the patient's dental insurance benefits.
1
Basic exams
2
Cleanings
3
Fillings
4
Root canals
5
Orthodontics
Create patient's treatment plan
Develop a comprehensive treatment plan for the patient based on their dental needs. This task helps in outlining the necessary procedures and their sequence. It ensures proper organization and communication with the patient. What are the required dental procedures? Can they be categorized or grouped for simplicity? How should the treatment plan be conveyed to the patient? Create a treatment plan for the patient.
Calculate estimated patient costs
Determine the estimated costs associated with the patient's dental treatment plan. This task helps in providing the patient with a clear understanding of the financial aspects of their treatment. It ensures transparency and allows for financial planning. What are the individual costs for each procedure in the treatment plan? Is there an overall estimated cost for the complete treatment plan? Calculate the estimated costs for the patient.
Prepare pre-determination of benefits statement
Generate a pre-determination of benefits statement for the patient's dental treatment plan. This task helps in obtaining a written confirmation of the coverage and payment commitment from the insurance company. It ensures clarity and avoids unexpected financial obligations for the patient. What information should be included in the pre-determination of benefits statement? How should it be prepared and presented to the insurance company? Prepare a pre-determination of benefits statement for the patient.
Approval: Pre-determination Statement
Submit pre-treatment estimate to insurance company
Submit the pre-treatment estimate and necessary documents to the patient's insurance company. This task initiates the communication with the insurance company regarding the estimated costs and coverage. It ensures timely processing and approval. What documents need to be submitted along with the pre-treatment estimate? Are there any specific instructions for submitting the estimate? Submit the pre-treatment estimate to the insurance company.
Track responses from insurance company
Monitor and track the responses received from the patient's insurance company regarding the pre-treatment estimate. This task ensures that the communication with the insurance company is effectively managed and any required follow-ups are promptly addressed. How should the responses from the insurance company be monitored and documented? What actions should be taken based on the responses? Track the responses from the insurance company.
1
Received response
2
Follow-up required
3
Approved estimate
4
Rejected estimate
5
Additional information requested
Update patient's treatment plan based on response
Revise and update the patient's treatment plan according to the response received from the insurance company. This task ensures that the treatment plan is aligned with the approved estimates and any required modifications are made. How should the treatment plan be adjusted based on the response? Are there any alternative procedures or recommendations to consider? Update the patient's treatment plan based on the response.
Prepare final cost estimate for patient
Generate the final cost estimate for the patient's dental treatment plan incorporating any adjustments based on the insurance company's response. This task provides the patient with the most up-to-date financial information for their treatment. What are the revised costs for each procedure? Is there an overall updated estimated cost for the complete treatment plan? Prepare the final cost estimate for the patient.
Approval: Final Cost Estimate
Will be submitted for approval:
Prepare final cost estimate for patient
Will be submitted
Inform patient about the treatment cost estimate
Communicate the finalized treatment cost estimate to the patient. This task ensures that the patient is aware of the financial aspects of their treatment and can make informed decisions. How should the cost estimate be presented to the patient? Are there any payment options or financial arrangements to discuss? Inform the patient about the treatment cost estimate.
Dental Treatment Cost Estimate
Coordinate appointment scheduling with patient
Arrange and coordinate the appointments for the patient's dental treatment. This task ensures that the patient's schedule and availability are accommodated, and all necessary appointments are scheduled. What are the specific procedures and their corresponding appointment requirements? Are there any time constraints or preferences to consider? Coordinate the appointment scheduling with the patient.
Submit completed dental procedures to insurance company for billing
Submit the details of the completed dental procedures to the patient's insurance company for billing. This task ensures timely and accurate billing of the patient's treatments. What documentation or forms should be included with the submission? Are there any specific instructions for submitting the claims? Submit the completed dental procedures to the insurance company for billing.
Monitor insurance payments and communicate discrepancies
Track the insurance payments received for the patient's dental procedures and identify any discrepancies or outstanding payments. This task ensures that the insurance payments are accurately processed and any issues are promptly resolved. How should the insurance payments be monitored and recorded? What actions should be taken to address discrepancies? Monitor the insurance payments and communicate any discrepancies.
1
Payment received
2
Payment discrepancy
3
Outstanding payment
4
Follow-up required
5
Payment resolved
Handle any patient's insurance billing queries
Address and resolve any inquiries or concerns raised by the patient regarding their insurance billing. This task ensures that the patient receives proper assistance and clarification regarding their insurance coverage and payments. What common billing queries or issues may arise? What information or resources should be referred to when handling the queries? Handle any insurance billing queries raised by the patient.
Maintain updated records on patient's insurance coverage
Regularly update and maintain accurate records of the patient's dental insurance coverage. This task ensures that the patient's insurance information is up-to-date and easily accessible for future reference. How should the insurance coverage details be documented and organized? Are there any specific forms or templates to follow? Maintain updated records on the patient's insurance coverage.
Prepare and give monthly insurance report
Generate a monthly report summarizing the insurance-related activities and outcomes. This task provides insights into the insurance coordination process and helps identify any trends or issues. What data should be included in the insurance report? Are there any specific formats or templates to follow? Prepare and deliver the monthly insurance report.