Introduction to the team and income tax department
2
Providing company's policy and work ethics document
3
Review and sign Confidentiality agreement
4
Completion of administrative paperwork
5
Setup of company email and online workspace
6
Introduction to income tax preparation software and tools
7
Training on current income tax laws and regulations
8
Training on how to file an income tax return
9
Training on how to handle client queries and consultations
10
Real-time demonstration of tax preparation and filing process
11
Assignment of first client case file (without any real action)
12
Review of the first client case file
13
Approval: Manager on the review of first client case file
14
Receiving feedback and necessary corrections
15
Training on auditing and error checking process
16
Introduction on how to stay updated with new tax laws and changes
17
Workshop on customer service and handling difficult clients
18
Introduction to coworker and department teams
19
Setting personal goals and appraisal criteria
20
Approval: HR on all completed onboarding tasks
Introduction to the team and income tax department
This task aims at introducing the new employee to the team and the income tax department. It plays a crucial role in helping the employee feel welcomed and familiarize themselves with the people they will be working with. The desired result is to create a positive and inclusive work environment and establish a foundation for effective collaboration. The task will provide information about the team members, their roles and responsibilities, as well as an overview of the income tax department's objectives and functions. Additionally, it will encourage the new employee to ask questions and get to know their colleagues better. Have you introduced yourself to each team member? What challenges might arise when integrating into a new team, and how can they be addressed?
Providing company's policy and work ethics document
This task involves the provision of the company's policy and work ethics document to the new employee. Its purpose is to familiarize them with the organization's code of conduct, expectations, and ethical standards. By doing so, it helps to ensure a consistent and harmonious work environment. The desired result is for the employee to understand and adhere to the company's policies and ethics. The know-how required includes reading and comprehending the document. Potential challenges may include complex language or ambiguous sections, which can be resolved by organizing a Q&A session or assigning a mentor. Are you aware of the policies and ethical standards that apply to your work in the income tax department? How can you contribute to maintaining a positive work culture?
Review and sign Confidentiality agreement
This task involves reviewing and signing a confidentiality agreement. It plays a critical role in ensuring the protection of confidential information and client privacy. The desired result is for the employee to understand and commit to maintaining confidentiality throughout their employment. The know-how required includes reading and comprehending the agreement. Potential challenges may include legal jargon or unclear clauses, which can be addressed by offering legal assistance or providing explanations. Have you carefully read and understood the confidentiality agreement? How would you handle a situation where you suspect a breach of confidentiality?
Completion of administrative paperwork
To ensure smooth operations in the income tax department, certain administrative paperwork needs to be completed. In this task, you will be provided with the necessary forms and instructions to fill them out. This task aims to gather essential information from you for administrative purposes. By the end of this task, you should have completed and submitted the required paperwork.
Setup of company email and online workspace
A company email and online workspace are essential tools for communication and collaboration in the income tax department. In this task, you will be guided through the setup process for your company email and online workspace accounts. This task aims to ensure that you have the necessary digital tools to carry out your job effectively. By the end of this task, you should have set up your company email and online workspace accounts.
Introduction to income tax preparation software and tools
In this task, you will be introduced to the income tax preparation software and other tools used in the department. This task aims to familiarize you with the software's features and functionality, enabling you to efficiently prepare income tax returns. By the end of this task, you should have a basic understanding of the income tax preparation software and tools.
1
TurboTax
2
TaxAct
3
H&R Block
4
Drake
5
Other
Training on current income tax laws and regulations
Staying updated on current income tax laws and regulations is crucial for an income tax preparer. In this task, you will receive training on the latest income tax laws and regulations. This task aims to ensure that you have a comprehensive understanding of the legal framework governing income tax preparation. By the end of this task, you should be familiar with the current income tax laws and regulations.
1
Individual income taxes
2
Business income taxes
3
Tax deductions
4
Tax credits
5
Tax planning
Training on how to file an income tax return
Training on how to handle client queries and consultations
Real-time demonstration of tax preparation and filing process
Assignment of first client case file (without any real action)
Review of the first client case file
Approval: Manager on the review of first client case file
Will be submitted for approval:
Review of the first client case file
Will be submitted
Receiving feedback and necessary corrections
Training on auditing and error checking process
Introduction on how to stay updated with new tax laws and changes
Workshop on customer service and handling difficult clients
Introduction to coworker and department teams
Setting personal goals and appraisal criteria
Approval: HR on all completed onboarding tasks
Will be submitted for approval:
Introduction to the team and income tax department
Will be submitted
Providing company's policy and work ethics document
Will be submitted
Review and sign Confidentiality agreement
Will be submitted
Completion of administrative paperwork
Will be submitted
Setup of company email and online workspace
Will be submitted
Introduction to income tax preparation software and tools
Will be submitted
Training on current income tax laws and regulations
Will be submitted
Training on how to file an income tax return
Will be submitted
Training on how to handle client queries and consultations
Will be submitted
Real-time demonstration of tax preparation and filing process
Will be submitted
Assignment of first client case file (without any real action)
Will be submitted
Review of the first client case file
Will be submitted
Receiving feedback and necessary corrections
Will be submitted
Training on auditing and error checking process
Will be submitted
Introduction on how to stay updated with new tax laws and changes
Will be submitted
Workshop on customer service and handling difficult clients