Verify the current Medicare policy status
Collect personal identification and Medicare details of the policyholder
Verify the policyholder's qualifications for renewal
Update any changes in the policyholder's health status
Review the policyholder's current coverage plans
Approval: Coverage Plan Review
Determine the renewal eligibility
Calculate the new premium rates
Prepare renewal policy documents
Approval: Premium Rate Calculation
Finalize the renewal policy
Create a schedule of Bi-annual follow-ups post-renewal
Conduct financial analysis to determine payment plan options
Approval: Payment Plan Options
Prepare the policyholder to receive new insurance cards
Send renewal policy documents to the policyholder for signing
Receive and verify signed documents
Update policyholder's record in the system
Provide a copy of renewed policy to the policyholder