Templates
Finance
Mortgage Document Specialist Onboarding
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Mortgage Document Specialist Onboarding

1
Introduction to the Company Policies and Guidelines
2
Overview of the Mortgage Document Specialist Role and Responsibilities
3
Provide Access to Required Software Systems
4
Hands-On Training on Mortgage Document Management Software
5
Train on Preparation and Review of Loan Documents
6
Familiarize with Different Types of Mortgages and Their Documentation
7
Approval: Familiarization of the Specialist with Mortgage Types
8
Training on Compliance Regulations Governing Mortgage Lending
9
Familiarize with Company's Ethical Standards and Code of Conduct
10
Train on Procedures for Documenting Mortgage Activities
11
Approval: Proficiency in Documenting Mortgage Activities
12
Training on Procedures for Handling Confidential Mortgage Data
13
Orientation on Working with Mortgage Processors and Underwriters
14
Briefed about Company's Privacy Policies and Data Security Protocols
15
Review of Mortgage Document Specialist Key Performance Indicators (KPIs)
16
Approval: Understanding of the Role's KPIs
17
In-depth Training on Mortgage Software User Interface and Functions
18
Introduction to the Mortgage Document Specialist Team and Other Related Departments
19
First Day Wrap-up and Open Forum for Questions
20
Assignment of First Task as Mortgage Document Specialist
21
Approval: Completion of Onboarding Process