Overview of Nursing Manager Roles and Responsibilities
4
Introduction and walkthrough of hospital's Electronic Health Records (EHR) system
5
Training on clinical protocols
6
Review of hospital's mission, vision, and values
7
Explanation of on-call process
8
Meeting with the Medical Director
9
Human resources orientation
10
Setting up the official email, phone, and voicemail
11
Completion of any necessary paperwork for HR
12
Introduction to nurse scheduling system
13
Patient care standards briefing
14
Thorough review of emergency & safety protocols
15
Approval: Medical Director on readiness for independent work
16
Training on nurse performance evaluation process
17
Understanding the budgeting process
18
Understanding the audit and compliance process
19
Detailed review of the hospital's policies & procedures
Tour of the medical facility
Take the new nurse manager on a tour of the medical facility to familiarize them with the layout and different departments. This will help them understand how the hospital functions and where each department is located. The tour will also provide an opportunity to introduce them to staff members from different departments and build relationships.
Introduction to the nursing team
Introduce the new nurse manager to the nursing team. This will help them get acquainted with their colleagues and foster a sense of belonging. Encourage team members to share their experiences and welcome the new manager with warmth and enthusiasm.
Overview of Nursing Manager Roles and Responsibilities
Provide a comprehensive overview of the roles and responsibilities of a nursing manager. Explain the expectations, tasks, and key responsibilities they will be handling. Emphasize the importance of effective leadership, communication, and decision-making skills in their role. Discuss the impact their role has on patient care and the overall functioning of the nursing department.
Introduction and walkthrough of hospital's Electronic Health Records (EHR) system
Familiarize the new nurse manager with the hospital's Electronic Health Records (EHR) system. Walk them through the different features, functions, and modules of the system. Explain how to access patient records, update information, and generate reports. Provide hands-on training and troubleshoot any technical issues they might encounter.
Training on clinical protocols
Provide training on the hospital's clinical protocols and procedures. Cover topics such as infection control, medication administration, patient assessments, and documentation standards. Ensure the new nurse manager understands the importance of adhering to these protocols and the potential impact on patient safety and quality of care.
1
Infection control
2
Medication administration
3
Patient assessments
4
Documentation standards
Review of hospital's mission, vision, and values
Review the hospital's mission, vision, and values with the new nurse manager. Discuss how these principles guide decision-making, influence the hospital's culture, and shape the delivery of patient care. Highlight the importance of aligning their actions and decisions with the hospital's mission, vision, and values.
1
Compassion
2
Excellence
3
Integrity
4
Teamwork
5
Respect
Explanation of on-call process
Explain the hospital's on-call process to the new nurse manager. Outline the expectations, procedures, and communication channels involved when being on-call. Provide examples of different scenarios they might encounter and discuss how to handle them appropriately. Emphasize the importance of responsiveness and availability during on-call shifts.
1
Emergency situations
2
Staff shortages
3
Patient transfers
4
Code blue situations
Meeting with the Medical Director
Arrange a meeting between the new nurse manager and the Medical Director. This meeting will provide an opportunity to discuss expectations, goals, and strategies for improving patient care. Encourage open communication and collaboration between the nurse manager and the Medical Director to foster a positive working relationship.
Human resources orientation
Provide an orientation to the hospital's human resources policies and procedures. Cover topics such as benefits, code of conduct, performance evaluations, and employee development opportunities. Ensure the new nurse manager understands their role in implementing and enforcing these policies.
1
Benefits
2
Code of conduct
3
Performance evaluations
4
Employee development
Setting up the official email, phone, and voicemail
Assist the new nurse manager in setting up their official email, phone, and voicemail accounts. Provide guidance on email and phone etiquette, including communication with colleagues, staff, and external stakeholders. Explain the hospital's confidentiality policies and ensure they are aware of the importance of safeguarding sensitive information.
Completion of any necessary paperwork for HR
Guide the new nurse manager through the completion of any necessary paperwork for human resources. This could include tax forms, insurance forms, and emergency contact information. Provide clear instructions on how to fill out each form and address any questions or concerns they may have.
1
Tax forms
2
Insurance forms
3
Emergency contact information
4
Direct deposit setup
Introduction to nurse scheduling system
Introduce the new nurse manager to the hospital's nurse scheduling system. Explain how to create and manage schedules, handle shift changes, and ensure adequate coverage. Emphasize the importance of fairness, flexibility, and open communication when managing the schedule.
Patient care standards briefing
Provide a thorough briefing on the hospital's patient care standards. Discuss the importance of patient-centered care, empathy, and effective communication. Highlight the role of the nurse manager in setting a positive example and promoting a culture of excellence in patient care.
Thorough review of emergency & safety protocols
Conduct a thorough review of the hospital's emergency and safety protocols. Cover topics such as fire safety, evacuation procedures, and response to medical emergencies. Demonstrate the use of emergency equipment and ensure the new nurse manager understands their role in promoting a safe and secure environment for patients and staff.
1
Fire safety
2
Evacuation procedures
3
Medical emergency response
4
Emergency equipment usage
Approval: Medical Director on readiness for independent work
Will be submitted for approval:
Patient care standards briefing
Will be submitted
Thorough review of emergency & safety protocols
Will be submitted
Training on nurse performance evaluation process
Provide training on the hospital's nurse performance evaluation process. Explain the criteria, evaluation methods, and feedback mechanisms used in the performance evaluation. Discuss the role of the nurse manager in providing constructive feedback, setting performance goals, and supporting professional development.
Understanding the budgeting process
Help the new nurse manager understand the hospital's budgeting process. Explain the components of the budget, such as personnel costs, supplies, and equipment. Discuss the importance of budget management in ensuring efficient resource allocation and maintaining financial sustainability.
Understanding the audit and compliance process
Explain the hospital's audit and compliance process to the new nurse manager. Discuss the importance of compliance with regulations, policies, and best practices. Highlight the role of the nurse manager in ensuring adherence to relevant standards and participating in audits to identify areas for improvement.
1
Regulatory compliance
2
Quality improvement audits
3
Risk management
4
Policy adherence
Detailed review of the hospital's policies & procedures
Conduct a detailed review of the hospital's policies and procedures with the new nurse manager. Cover topics such as infection control, medication administration, documentation, and patient rights. Ensure that they understand the policies and procedures related to their role and responsibilities, and address any questions or concerns they may have.