Templates
Supply Chain Management
Order Fulfillment Process in Supply Chain Management
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Order Fulfillment Process in Supply Chain Management

1
Receive Customer Order
2
Verify Customer Order Details
3
Check Inventory Levels
4
Approval: Sales Manager for Backordering
5
Submit Request for Inventory Replenishment
6
Prepare Items for Shipment
7
Schedule Courier Pickup
8
Prepare Shipping Documentation
9
Approval: Logistics Head for Shipment
10
Dispatch Order for Shipment
11
Provide Customer with Tracking Information
12
Monitor Shipment Status
13
Receive Payment for Order
14
Record Payment Receipt
15
Approval: Finance Manager for Payment
16
Update Order Status to Completed
17
Send Customer Satisfaction Survey
18
Collect Feedback
19
Analyze and Report on Customer Satisfaction