Contact the homeowner to discuss the need for private flood insurance
2
Obtain the information about the property like location, build, foundation type, etc.
3
Check the flood zone of the property through Federal Emergency Management Agency (FEMA) map
4
Research the rainfall data and history of flooding in the area of the property
5
Verify any previous flood claims on the property
6
Evaluate the value of the property and its contents
7
Approval: Brokers Review of the property value and location
8
Determine the coverage amount needed based on property value and contents value
9
Calculate the annual premium for the flood insurance
10
Prepare a quote for the homeowner with the coverage details and premium amount
11
Contact the homeowner to discuss the quote and coverage details
12
Approval: Homeowner Approval of the quote and coverage details
13
Sign the insurance contract with the homeowner
14
Collect the initial premium from the homeowner
15
Activate the insurance policy
16
Send the policy document to the homeowner
17
Confirm the homeowner's receipt of the document
18
Update the client's information in the data base including policy details
19
Prepare a schedule for regular follow-ups with the client to reassess the policy needs
Contact the homeowner to discuss the need for private flood insurance
Reach out to the homeowner to initiate a conversation about the importance of having private flood insurance. Explain the potential risks and benefits of the coverage. Highlight how it can provide financial protection in the event of a flood. Inquire about their awareness of flood risk and answer any questions they may have. Emphasize the importance of taking proactive measures to safeguard their property and belongings.
Obtain the information about the property like location, build, foundation type, etc.
Gather detailed information about the property from the homeowner. Ask for the property's address, including the street, city, state, and ZIP code. Inquire about the type of building, such as a house or condominium, and the foundation type, such as slab or raised. Request information on the number of floors, square footage, and construction materials. Obtain details about any protective measures in place, such as flood barriers or sump pumps.
1
House
2
Condominium
3
Apartment
4
Townhouse
1
Slab
2
Raised
3
Crawl Space
4
Basement
1
Flood barriers
2
Sump pumps
3
Elevated utilities
4
Flood vents
5
Retaining walls
Check the flood zone of the property through Federal Emergency Management Agency (FEMA) map
Navigate to the FEMA website and access their flood zone map. Enter the property's address in the map search function to determine the flood zone status. Familiarize yourself with the various flood zones, such as Zone AE, Zone X, and Zone C, to recognize the potential impact of flooding on the property. Record the flood zone designation for future reference.
Research the rainfall data and history of flooding in the area of the property
Conduct a thorough investigation into the historical rainfall patterns and instances of flooding in the vicinity of the property. Utilize local meteorological resources, government records, and historical data to gather information. Consider factors such as the proximity of water bodies, drainage systems, and any previous incidents of flooding in the area. Analyze the data and evaluate the level of flood risk associated with the property's location.
1
National Weather Service
2
Local Weather Station
3
State Climate Office
4
Weather App
5
Online Weather Database
1
Proximity of water bodies
2
Drainage systems
3
Previous flood incidents
4
Topography
5
Climate change predictions
Verify any previous flood claims on the property
Investigate whether there have been any previous flood claims made for the property. Check with the homeowner, their insurance agent, and review public records to gather information. Look for any records of flood-related damages, insurance claims, or federal disaster assistance received in the past. Determine the severity and frequency of past flood incidents to assess the property's vulnerability to future flooding.
1
Homeowner
2
Insurance Company
3
Public Records
Evaluate the value of the property and its contents
Determine the estimated value of the property and its contents to assess the insurance coverage needs. Analyze the current market value of the property based on factors such as location, size, condition, and recent sales data. Request a detailed inventory of the contents from the homeowner, including furniture, appliances, electronics, and personal belongings. Review the inventory and research the cost of replacing similar items to estimate their value.
Approval: Brokers Review of the property value and location
Will be submitted for approval:
Evaluate the value of the property and its contents
Will be submitted
Check the flood zone of the property through Federal Emergency Management Agency (FEMA) map
Will be submitted
Determine the coverage amount needed based on property value and contents value
Evaluate the appropriate coverage amount required to adequately protect the property and its contents against potential flood damage. Calculate the sum of the property value and contents value obtained in the previous tasks. Consider factors such as depreciation, deductible amount, and any additional coverage options the homeowner may desire. Ensure the coverage amount reflects the potential cost of repairing or rebuilding the property and replacing the contents in a worst-case scenario.
Calculate the annual premium for the flood insurance
Use the determined coverage amount and the homeowner's risk profile to calculate the annual premium for the flood insurance policy. Take into account factors such as flood zone, property construction, protective measures, and previous claims history. Utilize the insurance provider's rating system, actuarial calculations, and risk assessment tools to determine an accurate premium amount. Ensure transparency by explaining the premium calculation to the homeowner during the quote presentation.
1
Standard & Poor's
2
Moody's
3
Fitch Ratings
4
Best's Credit Ratings
5
Weiss Ratings
1
Flood zone determination services
2
Actuarial calculations
3
Claim history databases
4
Underwriting guidelines
Prepare a quote for the homeowner with the coverage details and premium amount
Create a formal quote document to present to the homeowner. Include the coverage details, including the coverage amount, deductible, and policy limits. Clearly state the annual premium amount and any additional charges, such as fees or taxes. Provide an overview of the policy terms and conditions, including any specific exclusions or limitations. Present the quote in a professional and easily understandable format.
Contact the homeowner to discuss the quote and coverage details
Initiate a conversation with the homeowner to discuss the quote and answer any questions they may have. Explain the coverage details, policy terms and conditions, and the premium amount. Address any concerns or objections raised by the homeowner and provide clarification where needed. Offer assistance in understanding the quote and highlight the benefits of the coverage tailored to their specific property and needs.
Approval: Homeowner Approval of the quote and coverage details
Will be submitted for approval:
Contact the homeowner to discuss the quote and coverage details
Will be submitted
Sign the insurance contract with the homeowner
Guide the homeowner through the process of signing the insurance contract. Provide clear instructions on how to complete the contract, whether through physical or digital means. Highlight the importance of carefully reviewing the terms and conditions before signing. Address any concerns or questions the homeowner may have during the signing process. Ensure all necessary signatures and dates are included on the contract.
Collect the initial premium from the homeowner
Arrange for the collection of the initial premium payment from the homeowner. Communicate the accepted payment methods, such as credit card, check, or bank transfer. Provide instructions on how to submit the payment securely and ensure that the homeowner understands the deadline for payment. Follow up to confirm receipt of the payment and update the homeowner on the policy status once payment is received.
1
Credit Card
2
Check
3
Bank Transfer
Activate the insurance policy
Process the necessary steps to activate the insurance policy. Inform the homeowner of the activation process, including any waiting periods or additional requirements, if applicable. Coordinate with the insurance underwriting team to ensure all necessary documents and information are in place for policy activation. Communicate the effective date of the policy to the homeowner.
Send the policy document to the homeowner
Prepare and send the policy document to the homeowner for their records. Ensure that the document contains all relevant policy information, including coverage details, deductibles, limits, and contact information. Use a secure and reliable method to send the document, such as encrypted email or registered mail. Advise the homeowner to keep the policy document in a safe and easily accessible location.
Confirm the homeowner's receipt of the document
Follow up with the homeowner to confirm receipt of the policy document. Inquire whether they have received and reviewed the document. Address any questions or concerns raised by the homeowner regarding the policy content. Offer assistance in understanding the document's information and reinforce the importance of keeping the document safe for future reference.
Confirmation of Policy Document Receipt
Update the client's information in the data base including policy details
Update the homeowner's information in the agency's database to reflect the new policy and its associated details. Include the policy effective date, coverage amount, premium amount, deductibles, and other relevant information. Ensure accuracy and consistency with other records. If necessary, communicate the updated information to the homeowner for confirmation.
Prepare a schedule for regular follow-ups with the client to reassess the policy needs
Develop a plan for regular follow-ups with the homeowner to reassess their insurance needs. Determine a suitable timeframe for periodic reviews, such as annually or biannually. Schedule reminders or notifications for the follow-up process to ensure timely contact with the homeowner. Consider factors such as policy renewals, changes in property value or contents, and updates to flood risk information.
