Ensure setup of work stations, computer access and business cards
3
Arrange building access credentials and familiarization of building security procedures
4
Equip with necessary software and tools used by company
5
Introduce to office staff, facilities and amenities
6
Conduct a tour of the company property portfolio
7
Provide a detailed role description and expectations
8
Outline the company’s market positioning and customer base
9
Inform about the company's standard agreements, leases and contracts
10
Provide necessary training on company's property management software
11
Receive a brief on current properties available for lease
12
Provide orientation on handling rental inquiries
13
Ensure understanding of leasing laws, regulations and standard procedures
14
Review process for tenant background and credit check
15
Ensure understanding of lease negotiation and renewal procedures
16
Provide a briefing on handling lease violations
17
Demostrate procedures for property maintenance tasks
18
Approval: Leasing Agreement Knowledge
19
Set up key performance indicator (KPI) goals and expectations
20
Provide a briefing on the company's future development plans
Provide introduction to company and team
In this task, introduce the new leasing executive to the company and their team. Highlight the company's values, mission, and vision. Explain the team's roles and responsibilities. This will help the executive feel welcomed and understand their role within the organization. How would you like to be introduced to a new workplace?
Ensure setup of work stations, computer access and business cards
This task involves setting up the leasing executive's workstation. Ensure they have a functional computer, access to necessary software and tools, and provide them with business cards. This will enable them to carry out their tasks efficiently and present a professional image. What specific software and tools do they need access to?
1
Property management software
2
Microsoft Office Suite
3
CRM software
4
Financial management software
5
Communication tools
Arrange building access credentials and familiarization of building security procedures
In this task, arrange for the leasing executive to have access credentials to the company's buildings. This will ensure they can enter necessary locations and perform their duties. Additionally, provide them with an overview of building security procedures so they understand the protocols to follow. What specific security procedures should they be aware of?
Equip with necessary software and tools used by company
Provide the leasing executive with the necessary software and tools used by the company. This will enable them to effectively manage properties and communicate with clients. What specific software and tools do they need access to?
1
Property management software
2
Microsoft Office Suite
3
CRM software
4
Financial management software
5
Communication tools
Introduce to office staff, facilities and amenities
In this task, introduce the leasing executive to the office staff, facilities, and amenities. This will help them build relationships with their colleagues and navigate the office environment. What office facilities and amenities should they be introduced to?
Conduct a tour of the company property portfolio
In this task, conduct a tour of the company's property portfolio. Show the leasing executive the different properties managed by the company. This will help them familiarize themselves with the portfolio and understand the types of properties they will be working with. What types of properties are included in the portfolio?
Provide a detailed role description and expectations
In this task, provide the leasing executive with a detailed role description and set clear expectations. This will help them understand their responsibilities and what is expected of them. What specific responsibilities and expectations should be included?
Outline the company’s market positioning and customer base
In this task, outline the company's market positioning and customer base. Explain the target market and the types of customers the company serves. This will help the leasing executive understand the company's position in the industry and the customers they will be dealing with. Who are the company's target customers?
Inform about the company's standard agreements, leases and contracts
In this task, inform the leasing executive about the company's standard agreements, leases, and contracts. Provide them with an overview of the standard documentation used for leasing properties. This will ensure they are aware of the company's procedures and can confidently handle leasing transactions. What types of agreements, leases, and contracts are commonly used by the company?
Provide necessary training on company's property management software
In this task, provide the leasing executive with the necessary training on the company's property management software. This will equip them with the skills to effectively use the software and manage properties. How would you like to receive training on a new software?
Receive a brief on current properties available for lease
In this task, provide the leasing executive with a brief on the current properties available for lease. This will help them understand the inventory and be prepared to handle inquiries from potential tenants. What specific details should be included in the brief?
Provide orientation on handling rental inquiries
In this task, provide the leasing executive with orientation on handling rental inquiries. Explain the process for receiving and responding to inquiries from potential tenants. This will ensure they can effectively communicate with potential tenants and provide the necessary information. How would you handle a rental inquiry?
Ensure understanding of leasing laws, regulations and standard procedures
In this task, ensure the leasing executive understands leasing laws, regulations, and standard procedures. This will ensure they comply with legal requirements and follow industry best practices. What specific leasing laws, regulations, and procedures should they be familiar with?
Review process for tenant background and credit check
In this task, review the process for conducting tenant background and credit checks. Explain the steps involved in verifying tenant information and assessing their creditworthiness. This will help the leasing executive make informed decisions when selecting tenants. What specific steps are involved in the background and credit check process?
Ensure understanding of lease negotiation and renewal procedures
In this task, ensure the leasing executive understands lease negotiation and renewal procedures. Explain the strategies and protocols for negotiating lease terms and renewing leases. This will enable them to effectively manage lease agreements with tenants. What specific lease negotiation and renewal procedures should they be familiar with?
Provide a briefing on handling lease violations
In this task, provide a briefing on handling lease violations. Explain the process for addressing lease violations and enforcing lease terms. This will enable the leasing executive to handle situations where tenants do not comply with their lease agreements. What specific lease violation procedures should they be aware of?
Demostrate procedures for property maintenance tasks
In this task, demonstrate the procedures for property maintenance tasks. Show the leasing executive how to handle common maintenance issues and coordinate repairs. This will ensure they can effectively address maintenance concerns raised by tenants. What common property maintenance tasks should they be familiar with?
Approval: Leasing Agreement Knowledge
Will be submitted for approval:
Provide a detailed role description and expectations
Will be submitted
Outline the company’s market positioning and customer base
Will be submitted
Inform about the company's standard agreements, leases and contracts
Will be submitted
Set up key performance indicator (KPI) goals and expectations
In this task, set up key performance indicator (KPI) goals and expectations for the leasing executive. Define the metrics that will be used to evaluate their performance and the targets they should strive to achieve. This will help them understand what is expected of them and track their progress. What specific KPI goals and expectations should be set?
Provide a briefing on the company's future development plans
In this task, provide a briefing on the company's future development plans. Share any upcoming projects or expansions that the leasing executive should be aware of. This will help them understand the company's growth trajectory and potential opportunities for leasing new properties. What future development plans should they be informed about?