Ensure proper disposal or recycling of defective items
Review product specification sheet
Before starting the quality control process, review the product specification sheet to understand the requirements and expectations. This will help you identify any discrepancies or areas that require special attention. What information should you pay attention to? What are the key elements that need verification?
Check items for visual defects
Inspect each item for any visual defects, such as scratches, dents, or discoloration. Pay attention to details and ensure that the product meets the desired aesthetic standards. How can you detect these defects? What tools or equipment might be required for this task?
1
Scratches
2
Dents
3
Discoloration
4
Misalignment
5
Cracks
1
Minor
2
Moderate
3
Major
4
Critical
5
None
Run product functionality tests
Test the functionality of the product to ensure it performs as expected. Follow the specified procedures or use designated testing equipment. What are the key functionalities that need to be tested? Are there any specific steps or procedures to follow?
1
Power On/Off
2
Connectivity
3
Speed/Performance
4
Accuracy/Precision
5
Compatibility
1
Step 1: Power On/Off
2
Step 2: Connectivity Check
3
Step 3: Performance Test
4
Step 4: Accuracy Test
5
Step 5: Compatibility Check
Record results of functionality tests
Document the results of the functionality tests conducted in the previous task. Record any issues or deviations from the expected performance. This information will be used for further analysis and decision-making. How should the results be documented? Are there any specific format or templates to use?
Approval: Test Results
Will be submitted for approval:
Run product functionality tests
Will be submitted
Record results of functionality tests
Will be submitted
Perform dimensional analysis
Conduct a dimensional analysis to ensure that the product's dimensions meet the specified requirements. Use appropriate measuring tools and techniques to accurately measure the dimensions. What are the critical dimensions to be measured? How should the measurements be recorded?
Verify materials used
Verify that the correct materials have been used in the production of the product. Refer to the product specification sheet or consult with the production team if necessary. How can you verify the materials? What are the potential challenges in this verification process?
1
Plastic
2
Metal
3
Glass
4
Wood
5
Fabric
1
Compliant
2
Non-compliant
Check packaging and labelling requirements
Inspect the packaging and labeling of the product to ensure they meet the specified requirements. Verify the accuracy of product information, branding, barcodes, and any regulatory markings. What are the key elements to be checked? How can you ensure compliance with packaging and labeling requirements?
1
Product Information
2
Branding/Logo
3
Barcodes
4
Regulatory Markings
5
Label Placement
1
Compliant
2
Non-compliant
3
N/A
Confirm product complies with safety standards
Ensure that the product meets the required safety standards, certifications, or regulations. Review relevant documentation or consult with the safety team if necessary. What safety standards or regulations should be considered? How can you confirm compliance?
1
ISO 9001
2
CE Marking
3
UL Certification
4
FDA Regulations
5
OSHA Guidelines
Approval: Compliance Officer
Will be submitted for approval:
Confirm product complies with safety standards
Will be submitted
Review feedback from user trials
Analyze feedback received from user trials or customer feedback channels. Identify any recurring issues, suggestions, or improvement opportunities. How should the feedback be reviewed? Are there any specific metrics or criteria to consider?
Task re-work items that failed QC
If any items failed the quality control tests, assign the necessary tasks to the responsible individuals for rework. Clearly communicate the issues and desired outcomes. How should the rework tasks be assigned? Are there any specific instructions or guidelines to follow?
Re-test re-worked items
After the rework, re-test the previously failed items to ensure that the issues have been resolved. Use the same tests or procedures as before. How should the re-testing be conducted? How can you ensure that the re-worked items meet the required standards?
1
Power On/Off
2
Connectivity
3
Speed/Performance
4
Accuracy/Precision
5
Compatibility
Approval: Manager
Will be submitted for approval:
Review feedback from user trials
Will be submitted
Re-test re-worked items
Will be submitted
Document QC process
Document the entire quality control process, including the steps followed, test results, and any observations or lessons learned. This documentation will serve as a reference for future audits or improvements. How should the QC process be documented? Are there any specific templates or formats to use?
Finalise and archive QC records
Review and finalize the quality control records, ensuring that all necessary information is included and accurate. Archive the records in a designated location for future reference or regulatory compliance. How should the records be reviewed and finalized? What is the designated location for archiving?
Clean and maintain QC tools and machines
Clean and maintain the quality control tools and machines used during the process. This ensures their proper functioning and longevity. What cleaning or maintenance procedures should be followed? Are there any specific cleaning agents or tools to use?
1
Calipers
2
Testing Equipment
3
Weighing Scale
4
Microscope
5
Screwdriver Set
Ensure proper disposal or recycling of defective items
Dispose or recycle the defective items in accordance with environmental regulations and organizational policies. Follow appropriate disposal or recycling procedures to minimize any negative impact. What are the correct disposal or recycling procedures? Are there any specific guidelines or regulations to follow?
