This initial step is all about pinpointing the software that's absolutely vital to your organization's daily operations. Why is this important? Because knowing your critical software assets allows for targeted updates, minimizing downtime and maximizing security.
Think about it: if one critical piece of software fails or is compromised, it could disrupt your entire operation. Your mission here is to ensure this doesn't happen.
You'll need tools that can aid in software discovery and inventory. Potential challenges include under-identifying software, which can be remedied by frequent audits and stakeholder consultations.