Provide necessary guidance to the patient on how to use the medicine
13
Process the payment
14
Give the receipt to the patient
15
Store the transaction details for future reference
Check and verify the prescription details
Verify the prescription details provided by the patient. This task is crucial as incorrect prescription details could lead to serious consequences. Ensure that the prescription is legible, complete, and contains all the necessary information. If any discrepancies or issues are found, consult with the prescribing doctor or contact the patient for clarification. Keep patient confidentiality in mind while handling prescription information.
Confirm the Patient details
Confirm and double-check the patient's personal information including their name, address, contact number, and date of birth. This task ensures accurate record-keeping and helps prevent any mix-ups or errors in providing medication to the wrong patient. In case of discrepancies, seek clarification from the patient or refer to their identification card or file.
Approval: Pharmacist for Dosage Verification
Will be submitted for approval:
Check and verify the prescription details
Will be submitted
Collect the required medicine from inventory
Retrieve the necessary medicine from the pharmacy inventory based on the prescription provided. Carefully cross-check the medication name, dosage, and quantity required. In case the medicine is not available or out of stock, consult with the pharmacist or inform the prescribing doctor for alternatives or arrangements.
1
Tablet
2
Capsule
3
Liquid
4
Injection
5
Cream
1
Take with food
2
Take on an empty stomach
3
Take in the morning
4
Take in the evening
5
Avoid alcohol
Compute the medicine cost
Calculate the total cost of the medicine(s) based on the prescribed dosage and quantity. This task ensures transparency in pricing and helps the patient understand the cost involved. It also aids in generating accurate invoices and receipts.
Print labels with necessary information
Print labels with the required information such as the patient's name, medication name, dosage instructions, and any additional warnings or precautions. Proper labeling ensures clear communication and helps prevent medication errors or confusion.
Pack the medicine carefully
Safely pack the medicine without causing any damage or compromises to its quality. Ensure that the packaging is secure and tamper-evident, providing the necessary protection during transport and storage. Follow any specific packaging guidelines provided by the manufacturer.
Label the medicine with patient details
Place labels on the medicine packaging containing the patient's name, prescription details, and any additional instructions. This step ensures clear identification and provides essential information for the patient or caregiver when administering the medication.
Approval: Pharmacist for Final Check
Will be submitted for approval:
Collect the required medicine from inventory
Will be submitted
Compute the medicine cost
Will be submitted
Print labels with necessary information
Will be submitted
Pack the medicine carefully
Will be submitted
Label the medicine with patient details
Will be submitted
Update the pharmacy system with the transaction
Record the transaction details accurately in the pharmacy system or software. This step maintains an organized record of medication dispensing, facilitates inventory management, and enables tracking for future reference or audits. It also ensures seamless communication between the pharmacy and other healthcare providers involved in the patient's care.
Handover the medicine to the patient
Deliver the packed and labeled medicine to the patient or the authorized representative. Provide clear instructions on the usage, storage, and any necessary precautions or side effects. Confirm the patient's identity and ensure they understand the medication details before departure.
Provide necessary guidance to the patient on how to use the medicine
Educate the patient on the proper usage of the prescribed medication. Explain the dosage instructions, timing, and any specific administration techniques. Address any queries or concerns they may have regarding the medicine. This task promotes patient safety and adherence to the prescribed treatment plan.
Process the payment
Handle the payment process for the dispensed medication. Ensure secure and confidential payment handling, complying with relevant regulations and policies. Provide various payment methods to accommodate the patient's preference.
1
Cash
2
Credit Card
3
Debit Card
4
Online Banking
5
Insurance
Give the receipt to the patient
Provide an itemized receipt to the patient as proof of payment. The receipt should include details such as the medication name, quantity, cost, payment method, and date. This task ensures transparency and allows patients to claim reimbursements, if applicable.
Store the transaction details for future reference
Accurately store and maintain the transaction details for future reference, audits, and reporting purposes. This step helps in resolving any potential discrepancies, tracking medication history, and ensuring compliance with legal and regulatory requirements.
