Streamline supplier management with our comprehensive workflow, optimizing performance through tailored KPIs, continuous evaluation, and strategic improvement plans.
1
Identify key suppliers to be managed
2
Establish key performance indicators (KPIs) for each supplier
3
Design a supplier performance evaluation form
4
Collect data on supplier performance
5
Complete evaluation form for each supplier
6
Approval: Evaluation Form
7
Hold a meeting with each supplier to discuss the evaluation
8
Develop a supplier improvement plan
9
Agree on the improvement plan with the supplier
10
Implement the supplier improvement plan
11
Monitor progress on the improvement plan
12
Approval: Progress Report
13
Conduct follow-up evaluations to assess improvements
14
Review and update KPIs as necessary
15
Approval: Updated KPIs
16
Communicate any changes in KPIs to suppliers
17
Monitor overall supplier performance trend
18
Identify any additional support needed for suppliers
19
Plan and implement additional support measures
20
Approval: New Support Measures
Identify key suppliers to be managed
This task involves identifying the key suppliers that need to be managed for the supplier performance management process. The role of this task is to determine the suppliers that have a significant impact on the organization's operations and require performance monitoring and improvement. The desired result is a list of key suppliers that will be the focus of the supplier performance management process. To accomplish this task, consider the suppliers' performance history, the importance of their products or services, and their relationship with the organization. Challenges may include obtaining accurate and up-to-date information on suppliers and ensuring a fair and transparent selection process. Required resources or tools include supplier databases, performance data, and relevant stakeholder inputs.
1
Raw material supplier
2
Service provider
3
Product manufacturer
4
Logistics partner
5
Technology provider
Establish key performance indicators (KPIs) for each supplier
This task involves establishing key performance indicators (KPIs) for each supplier that will be used to measure and evaluate their performance. The role of this task is to define the specific metrics and targets that will be used to assess supplier performance. The desired result is a set of KPIs that are aligned with the organization's objectives and provide meaningful insights into supplier performance. To accomplish this task, consider the critical aspects of supplier performance, such as quality, delivery time, cost, and customer satisfaction. Challenges may include selecting appropriate KPIs that accurately reflect supplier performance and are measurable. Required resources or tools include performance data, benchmarking information, and stakeholder inputs.
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Percentage
2
Number
3
Currency
4
Time
5
Rating
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Daily
2
Weekly
3
Monthly
4
Quarterly
5
Annually
Design a supplier performance evaluation form
This task involves designing a supplier performance evaluation form that will be used to collect data on supplier performance. The role of this task is to create a structured form that will capture relevant information about supplier performance based on the established KPIs. The desired result is a comprehensive evaluation form that is easy to use and provides meaningful insights into supplier performance. To accomplish this task, consider the specific data points that need to be collected for each KPI, as well as any additional information that may be relevant. Challenges may include designing a form that is comprehensive yet concise and capturing data accurately. Required resources or tools include evaluation form templates, software applications, and stakeholder inputs.
1
Quality
2
Delivery Time
3
Cost
4
Customer Satisfaction
5
Supplier Responsiveness
Collect data on supplier performance
Complete evaluation form for each supplier
Approval: Evaluation Form
Will be submitted for approval:
Complete evaluation form for each supplier
Will be submitted
Hold a meeting with each supplier to discuss the evaluation
Develop a supplier improvement plan
Agree on the improvement plan with the supplier
Implement the supplier improvement plan
Monitor progress on the improvement plan
Approval: Progress Report
Will be submitted for approval:
Monitor progress on the improvement plan
Will be submitted
Conduct follow-up evaluations to assess improvements
Review and update KPIs as necessary
Approval: Updated KPIs
Will be submitted for approval:
Review and update KPIs as necessary
Will be submitted
Communicate any changes in KPIs to suppliers
Monitor overall supplier performance trend
Identify any additional support needed for suppliers