{"id":11966,"date":"2017-09-06T10:04:44","date_gmt":"2017-09-06T10:04:44","guid":{"rendered":"https:\/\/www.process.st\/templates\/scheduled-maintenance-notification\/"},"modified":"2024-02-28T20:45:07","modified_gmt":"2024-02-28T20:45:07","slug":"scheduled-maintenance-notification","status":"publish","type":"post","link":"https:\/\/www.process.st\/templates\/scheduled-maintenance-notification\/","title":{"rendered":"Scheduled Maintenance Notification"},"content":{"rendered":"<section id=\"introduction\">\n<h2> Introduction: <\/h2>\n<div class=\"image-content\">\n<figure>\n   <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/sNIn4xhulmzuBiz9ILdOsA.png\" alt=\"Introduction:\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/sNIn4xhulmzuBiz9ILdOsA.png\" \/> <\/a><br \/>\n  <\/figure>\n<\/p><\/div>\n<div class=\"text-content\">\n<p>No matter what kinds of systems you have in your organization or installed for your clients, scheduled maintenance is unavoidable. The best thing you can do to help is ensure everyone that will be affected is notified ahead of time.<\/p>\n<p>The purpose of this process is to generate a report for notifying departments of scheduled maintenance.<\/p>\n<p>See an example of the report below:<\/p>\n<\/p><\/div>\n<div class=\"image-content\">\n<figure>\n   <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/lw9QTJqHRCbdEolAW2hHCQ.png\" alt=\"Introduction:\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/lw9QTJqHRCbdEolAW2hHCQ.png\" \/> <\/a><br \/>\n  <\/figure>\n<\/p><\/div>\n<div class=\"text-content\">\n<p>It's also useful as a reminder of how to format scheduled maintenance notifications, and a way to easily train new staff.<\/p>\n<p><em>(For an automated way to notify users of maintenance, it might be possible to <a href=\"http:\/\/zapier.com\/zapbook\/rss\/slack\" rel=\"nofollow noopener\" target=\"_blank\">feed the software's status page to a Slack channel using Zapier<\/a>.)<\/em><em><\/em><\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"identify-the-affected-products-servers-systems-etc\">\n<h2> Identify the affected products, servers, systems, etc. <\/h2>\n<div class=\"text-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Description of the affected products, servers, systems, etc. (e.g. Email server) <\/label><br \/>\n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled=\"disabled\" class=\"form-control\" \/>\n  <\/div>\n<\/p><\/div>\n<div class=\"image-content\">\n<figure>\n   <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/txGKaW1MieHZjfxsOqdI9Q.png\" alt=\"Identify the affected products, servers,  systems, etc.\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/txGKaW1MieHZjfxsOqdI9Q.png\" \/> <\/a><br \/>\n  <\/figure>\n<\/p><\/div>\n<\/section>\n<section id=\"identify-affected-departments\">\n<h2> Identify affected departments <\/h2>\n<div class=\"text-content\">\n<p>Edit the form fields below to reflect the departments in your organization.<\/p>\n<\/p><\/div>\n<div class=\"select-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Affected department #1 <\/label><br \/>\n   <select disabled=\"disabled\" class=\"form-control\"><option value=\"An option will be selected here\">An option will be selected here<\/option><\/select>\n  <\/div>\n<\/p><\/div>\n<div class=\"select-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Affected department #2 <\/label><br \/>\n   <select disabled=\"disabled\" class=\"form-control\"><option value=\"An option will be selected here\">An option will be selected here<\/option><\/select>\n  <\/div>\n<\/p><\/div>\n<div class=\"select-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Affected department #3 <\/label><br \/>\n   <select disabled=\"disabled\" class=\"form-control\"><option value=\"An option will be selected here\">An option will be selected here<\/option><\/select>\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"identify-the-dates-and-times-of-unavailability-or-disruption\">\n<h2> Identify the dates and times of unavailability or disruption <\/h2>\n<div class=\"date-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Start date <\/label> <\/p>\n<div class=\"date-container\">\n    <button type=\"button\" disabled=\"disabled\" class=\"btn btn-default\"> <i class=\"fa fa-calendar btn-icon\"><\/i> Date will be set here <\/button>\n   <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"date-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> End date <\/label> <\/p>\n<div class=\"date-container\">\n    <button type=\"button\" disabled=\"disabled\" class=\"btn btn-default\"> <i class=\"fa fa-calendar btn-icon\"><\/i> Date will be set here <\/button>\n   <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"image-content\">\n<figure>\n   <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/myIobZaIyHZUmXXupChK9w.png\" alt=\"Identify the dates and times of unavailability or disruption\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/myIobZaIyHZUmXXupChK9w.png\" \/> <\/a><br \/>\n  <\/figure>\n<\/p><\/div>\n<\/section>\n<section id=\"predict-the-effects-of-maintenance-on-accessibility-and-usability\">\n<h2> Predict the effects of maintenance on accessibility and usability <\/h2>\n<div class=\"text-content\">\n<p>Effects of maintenance on {{form.Description_of_the_affected_products,_servers,_systems,_etc._(e.g._Email_server)}}:<\/p>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Effects (e.g. slowness, total unavailability, some features down): <\/label><br \/>\n   <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"disabled\" class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<div class=\"image-content\">\n<figure>\n   <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/ixJ__CTqH60y382V1NBOCg.png\" alt=\"Predict the effects of maintenance on accessibility and usability\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/ixJ__CTqH60y382V1NBOCg.png\" \/> <\/a><br \/>\n  <\/figure>\n<\/p><\/div>\n<\/section>\n<section id=\"notify-all-affected-departments-of-the-scheduled-maintenance\">\n<h2> Notify all affected departments of the scheduled maintenance <\/h2>\n<div class=\"text-content\">\n<p>Here your scheduled maintenance report:<\/p>\n<h5>Scheduled Maintenance<\/h5>\n<p><strong>Start date<\/strong>: {{form.Start_date}}<br \/><strong>End date<\/strong>: {{form.End_date}}<\/p>\n<p><strong>Affected systems<\/strong>: {{form.Description_of_the_affected_products,_servers,_systems,_etc._(e.g._Email_server)}}<\/p>\n<p><strong>Affected department(s)<\/strong>:<\/p>\n<p>{{form.Affected_department_#1}}<br \/>{{form.Affected_department_#2}}<br \/>{{form.Affected_department_#3}}<\/p>\n<p><strong>Effects of scheduled maintenance:<\/strong><\/p>\n<p>{{form.Effects_(e.g._slowness,_total_unavailability,_some_features_down):}}<\/p>\n<\/p><\/div>\n<div class=\"text-content\">\n<p>---<\/p>\n<p>You can also use this email widget below to notify the relevant departments:<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"sources\">\n<h2> Sources: <\/h2>\n<div class=\"text-content\">\n<ul>\n<li><a href=\"http:\/\/stanford.edu\/\" rel=\"nofollow noopener\" target=\"_blank\">Stanford University<\/a> - <a href=\"http:\/\/www2.slac.stanford.edu\/comp\/winnt\/system-administration\/maintenance_procedures.htm\" rel=\"nofollow noopener\" target=\"_blank\">System Administration Maintenance Procedures<\/a><\/li>\n<li><a href=\"http:\/\/maintenancephoenix.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Maintenance Phoenix<\/a> - <a href=\"http:\/\/maintenancephoenix.com\/2012\/09\/27\/8-steps-to-success-in-maintenance-planning-and-scheduling\/\" rel=\"nofollow noopener\" target=\"_blank\">8 Steps to Success in Maintenance Planning and Scheduling<\/a><\/li>\n<li><a href=\"https:\/\/www.sqa.org.uk\/\" rel=\"nofollow noopener\" target=\"_blank\">NOS<\/a> - <a href=\"https:\/\/www.sqa.org.uk\/files\/aq\/H2AN04.pdf\" rel=\"nofollow noopener\" target=\"_blank\">Carrying out scheduled maintenance activities on mechanical equipment [pdf]<\/a><\/li>\n<li><a href=\"https:\/\/pearson.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Pearson<\/a><\/li>\n<li><a href=\"https:\/\/support.pearson.com\/getsupport\/s\/article\/ka0b0000000DfKUAA0\/Scheduled-System-Maintenance-and-Product-Releases\" rel=\"nofollow noopener\" target=\"_blank\">Scheduled System Maintenance and Product Releases<\/a><\/li>\n<\/ul><\/div>\n<\/section>\n<section id=\"related-checklist\">\n<h2> Related checklist: <\/h2>\n<div class=\"text-content\">\n<ul>\n<li><a href=\"https:\/\/www.process.st\/templates\/cisco-router-setup\/\" rel=\"nofollow\">Cisco Router Setup<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/vendor-management-supplier-evaluation\/\" rel=\"nofollow\">Vendor Management: Supplier Evaluation<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/vendor-management-contract-negotiation\/\" rel=\"nofollow\">Vendor Management: Contract Negotiation<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/it-service-call-process\/\" rel=\"nofollow\">IT Service Call Process<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/naming-convention-design-servers-computers-it-assets\" rel=\"nofollow noopener\" target=\"_blank\">Naming Convention Design<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/patch-management\/\" rel=\"nofollow\">Patch Management<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/network-security-management\/\" rel=\"nofollow noopener\" target=\"_blank\">Network Security Management<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/client-data-backup-best-practices\/\" rel=\"nofollow noopener\" target=\"_blank\">Client Data Backup Best Practices<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/computer-maintenance-guide\/\" rel=\"nofollow noopener\" target=\"_blank\">Computer Maintenance Guide<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/inventory-management-process\" rel=\"nofollow noopener\" target=\"_blank\">Inventory Management Process<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/ubuntu-server-setup-process\/\" rel=\"nofollow noopener\" target=\"_blank\">Server Setup Process<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/virtual-private-server-setup\/\" rel=\"nofollow noopener\" target=\"_blank\">Virtual Private Server Setup<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/it-support-process\/\" rel=\"nofollow noopener\" target=\"_blank\">IT Support Process<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/helpdesk-management\/\" rel=\"nofollow noopener\" target=\"_blank\">Helpdesk Management<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/server-maintenance-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Server Maintenance Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/server-security-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Server Security Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/information-security-incident-response\/\" rel=\"nofollow noopener\" target=\"_blank\">Information Security Incident Response<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/sql-server-audit-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">SQL Server Audit Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/privileged-password-management\/\" rel=\"nofollow noopener\" target=\"_blank\">Privileged Password Management<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/network-administrator-daily-tasks\/\" rel=\"nofollow noopener\" target=\"_blank\">Network Administrator Daily Tasks<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/network-security-audit-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Network Security Audit Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/firewall-audit-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Firewall Audit Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/vpn-configuration\/\" rel=\"nofollow noopener\" target=\"_blank\">VPN Configuration<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/setup-apache-server\/\" rel=\"nofollow noopener\" target=\"_blank\">Apache Server Setup<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/email-server-security\/\" rel=\"nofollow noopener\" target=\"_blank\">Email Server Security<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/penetration-testing\/\" rel=\"nofollow noopener\" target=\"_blank\">Penetration Testing<\/a><\/li>\n<\/ul><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Introduction: No matter what kinds of systems you have in your organization or installed for your 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