{"id":13646,"date":"2018-03-27T13:48:12","date_gmt":"2018-03-27T13:48:12","guid":{"rendered":"https:\/\/www.process.st\/templates\/it-security-incident-response-plan\/"},"modified":"2024-02-28T20:56:42","modified_gmt":"2024-02-28T20:56:42","slug":"it-security-incident-response-plan","status":"publish","type":"post","link":"https:\/\/www.process.st\/templates\/it-security-incident-response-plan\/","title":{"rendered":"IT Security Incident Response Plan"},"content":{"rendered":"<section id=\"introduction\">\n<h2> Introduction: <\/h2>\n<div class=\"image-content\">\n<figure>\n   <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/nfbfd4li7xL1jcWrsthKfw.png\" alt=\"Introduction:\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/nfbfd4li7xL1jcWrsthKfw.png\" \/> <\/a><br \/>\n  <\/figure>\n<\/p><\/div>\n<div class=\"text-content\">\n<p>A massive <a href=\"https:\/\/www.sans.org\/reading-room\/whitepapers\/analyst\/incident-response-fight-35342\" rel=\"nofollow noopener\" target=\"_blank\">61%<\/a> of companies have experienced critical incidents in the last two years \u2014 that includes data breaches, unauthorized access, and denial of service attacks.<\/p>\n<p>Are you in this wide majority of organization?<\/p>\n<p>Do you have a formal incident response plan?<\/p>\n<p>Most organizations (91%) do not believe their incident response processes are very effective, which indicates a need for a standardized checklist that is built out and developed with help of the whole information security team.<\/p>\n<p>This checklist serves as a starting point, and will demonstrate the general procedures that should be taken into account.<\/p>\n<p class=\"style-warning\">For a full explanation of how to set this checklist up, including handy conditional logic and features that you only get when you use this checklist in your Process Street account, make sure to refer to <a href=\"https:\/\/www.process.st\/incident-response\" rel=\"nofollow noopener\" target=\"_blank\">this checklist's blog post counterpart<\/a>.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"diagnose\">\n<h2> Diagnose: <\/h2>\n<\/section>\n<section id=\"select-source-of-incident\">\n<h2> Select source of incident <\/h2>\n<div class=\"text-content\">\n<p>Your diagnostic response will vary depending on the affected system. Use the form field below to indicate which systems are affected and highlight which of the next tasks need to be done.<\/p>\n<\/p><\/div>\n<div class=\"multi-choice-content form-field-content\">\n<ul class=\"items\">\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       1\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Linux\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       2\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Windows\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       3\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Network device\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       4\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Web server\n    <\/div>\n<\/li>\n<\/ul><\/div>\n<\/section>\n<section id=\"review-linux-logs\">\n<h2> Review Linux logs <\/h2>\n<div class=\"text-content\">\n<p><strong>Log location:<\/strong> <code>\/var\/log<\/code><\/p>\n<p>Indicators of suspicious activity may include:<\/p>\n<p><strong>Successful user login:<\/strong><\/p>\n<ul>\n<li>Accepted password<\/li>\n<li>Accepted publickey<\/li>\n<li>session opened<\/li>\n<\/ul>\n<p><strong>Failed user login:<\/strong><\/p>\n<ul>\n<li>authentication failure<\/li>\n<li>failed password<strong><\/strong><br \/><strong><\/strong><\/li>\n<\/ul>\n<p><strong>User log-off:<\/strong><\/p>\n<ul>\n<li>session closed<\/li>\n<\/ul>\n<p><strong>User account change or deletion:<\/strong><\/p>\n<ul>\n<li>password changed<\/li>\n<li>new user<\/li>\n<li>delete user<\/li>\n<\/ul>\n<p><strong>Sudo actions:<\/strong><\/p>\n<ul>\n<li>sudo COMMAND=<\/li>\n<li>FAILED su<\/li>\n<\/ul>\n<p><strong>Service failure:<\/strong><\/p>\n<ul>\n<li>failed<\/li>\n<li>failure<\/li>\n<\/ul>\n<hr \/>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Details of suspicious logs (Linux) <\/label><br \/>\n   <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"disabled\" class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"review-windows-logs\">\n<h2> Review Windows logs <\/h2>\n<div class=\"text-content\">\n<p class=\"style-warning\"><strong>For Windows Vista event IDs, prefix with <a href=\"https:\/\/blogs.msdn.microsoft.com\/ericfitz\/2007\/04\/18\/vista-security-events-get-noticed\/\" rel=\"nofollow noopener\" target=\"_blank\">4096<\/a>.<\/strong><\/p>\n<p><strong>Log location:<\/strong> security log &amp; domain controller<\/p>\n<p>Indicators of suspicious activity may include:<\/p>\n<p><strong>User logon\/logoff events:<\/strong><\/p>\n<ul>\n<li>Successful logon 528, 540<\/li>\n<li>Failed logon 529-537, 539<\/li>\n<li>Logoff 538, 551<\/li>\n<\/ul>\n<p><strong>User account changes:<\/strong><\/p>\n<ul>\n<li>Created 624<\/li>\n<li>Enabled 626<\/li>\n<li>Changed 642<\/li>\n<li>Disabled 629<\/li>\n<li>Deleted 630<\/li>\n<\/ul>\n<p><strong>Password changes:<\/strong><\/p>\n<ul>\n<li>To self: 628<\/li>\n<li>To others: 627<\/li>\n<\/ul>\n<p><strong>Service started or stopped:<\/strong><\/p>\n<ul>\n<li>7035<\/li>\n<li>7036<\/li>\n<\/ul><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Details of suspicious logs (Windows) <\/label><br \/>\n   <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"disabled\" class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"review-network-device-logs\">\n<h2> Review network device logs <\/h2>\n<div class=\"text-content\">\n<p>The examples here refer to Cisco ASA logs, but the terminology is general enough to be universal.<\/p>\n<p><strong>Traffic allowed on firewall:<\/strong><\/p>\n<ul>\n<li>Built \u2026 connection<\/li>\n<li>access-list \u2026 permitted<\/li>\n<\/ul>\n<p><strong>Traffic blocked on firewall:<\/strong><\/p>\n<ul>\n<li>access-list \u2026 denied<\/li>\n<li>deny inbound<\/li>\n<li>Deny \u2026 by<\/li>\n<\/ul>\n<p><strong>Bytes transferred:<\/strong><\/p>\n<ul>\n<li>Teardown TCP connection \u2026 duration \u2026 bytes \u2026\u2003<\/li>\n<\/ul>\n<p><strong>Bandwidth and protocol usage:<\/strong><\/p>\n<ul>\n<li>limit \u2026 exceeded<\/li>\n<li>CPU utilization<\/li>\n<\/ul>\n<p><strong>Detected attack activity:<\/strong><\/p>\n<ul>\n<li>attack from<\/li>\n<\/ul>\n<p><strong>User account changes:<\/strong><\/p>\n<ul>\n<li>user added<\/li>\n<li>user deleted<\/li>\n<li>User priv level changed<\/li>\n<\/ul>\n<p><strong>Administrator access:<\/strong><\/p>\n<ul>\n<li>AAA user<\/li>\n<li>User locked out<\/li>\n<li>login failed<\/li>\n<\/ul><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Details of suspicious logs (Network device) <\/label><br \/>\n   <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"disabled\" class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"review-web-server-logs\">\n<h2> Review web server logs <\/h2>\n<div class=\"text-content\">\n<p>Comb your web server logs for the following events, and use the form field below to record anything interesting.<\/p>\n<p><strong>Log location (assuming Apache):<\/strong> <code><span>\/var\/log\/apache<\/span><\/code><\/p>\n<ul>\n<li>Excessive access attempts to non-existent files<\/li>\n<li>Failed user authentication: <strong>Error codes 401 &amp; 403<\/strong><strong><\/strong><\/li>\n<li>Code (SQL, HTML) as part of the URL<\/li>\n<li>Access to unfamiliar extensions<\/li>\n<li><strong>Error code 200<\/strong> on files you don't own<\/li>\n<li>Service stopped\/started\/failed messages<\/li>\n<li>Check access to pages that allow user input<\/li>\n<li>Review load-balancer pool server logs<strong><\/strong><strong><\/strong><\/li>\n<li>Invalid request: <strong>Error code 400<\/strong><\/li>\n<li>Internal server error: <strong>Error code 500<\/strong><\/li>\n<\/ul><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Details of suspicious logs (Web server) <\/label><br \/>\n   <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"disabled\" class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"categorize-incident-information\">\n<h2> Categorize incident information <\/h2>\n<div class=\"text-content\">\n<p><strong>Suspicious logs for review:<\/strong><\/p>\n<p>{{form.Details_of_suspicious_logs_(Linux)}}<\/p>\n<p>{{form.Details_of_suspicious_logs_(Windows)}}<\/p>\n<p>{{form.Details_of_suspicious_logs_(Network_device)}}<\/p>\n<p>{{form.Details_of_suspicious_logs_(Web_server)}}<\/p>\n<hr \/>\n<p>With information from the log analysis, categorize the incident:<\/p>\n<\/p><\/div>\n<div class=\"multi-choice-content form-field-content\">\n<ul class=\"items\">\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       1\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Denial of service\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       2\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Malicious code\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       3\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Unauthorized access\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       4\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Unauthorized use\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       5\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Espionage\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       6\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Probe\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       7\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Hoax\n    <\/div>\n<\/li>\n<\/ul><\/div>\n<div class=\"text-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Other <\/label><br \/>\n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled=\"disabled\" class=\"form-control\" \/>\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"compile-incident-details\">\n<h2> Compile incident details <\/h2>\n<div class=\"text-content\">\n<p>Complete the form fields below. They will be compiled into an email template which you can use to notify all key members of staff.<\/p>\n<\/p><\/div>\n<div class=\"text-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Summarize the incident in one line <\/label><br \/>\n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled=\"disabled\" class=\"form-control\" \/>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> What applications and data processes make use of the affected IT infrastructure components? <\/label><br \/>\n   <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"disabled\" class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Are we aware of compliance or legal obligations tied to the incident? (e.g., PCI, breach notification laws, etc.) <\/label><br \/>\n   <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"disabled\" class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> What are the possible ingress and egress points for the affected environment? <\/label><br \/>\n   <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"disabled\" class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> What theories exist for how the initial compromise occurred? <\/label><br \/>\n   <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"disabled\" class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Does the affected IT infrastructure pose any risk to other organizations? <\/label><br \/>\n   <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"disabled\" class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"notify\">\n<h2> Notify: <\/h2>\n<\/section>\n<section id=\"specify-emergency-contacts\">\n<h2> Specify emergency contacts <\/h2>\n<div class=\"text-content\">\n<p>These are the contacts that will be sent the incident summary you built in the form fields of the previous tasks.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"notify-emergency-contacts\">\n<h2> Notify emergency contacts <\/h2>\n<div class=\"text-content\">\n<p>The email widget below is a summary of the information you have collected so far, and will automatically populate as you work through the checklist.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"control\">\n<h2> Control: <\/h2>\n<\/section>\n<section id=\"block-attackers-ips\">\n<h2> Block attacker's IP(s) <\/h2>\n<div class=\"image-content\">\n<figure>\n   <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/j-Bo88lpOCd0EovpbjZF_g.png\" alt=\"Block attacker's IP(s)\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/j-Bo88lpOCd0EovpbjZF_g.png\" \/> <\/a><br \/>\n  <\/figure>\n<\/p><\/div>\n<div class=\"text-content\">\n<p>Your log analyses may have surfaced suspicious IP addresses that are the source of the attack.<\/p>\n<p>Use <strong>iptables<\/strong> in Linux or <strong>Windows Firewall<\/strong> in Windows to bar access.<\/p>\n<p><code>iptables -I INPUT -s [IP-ADDRESS-HERE] -j DROP<\/code><\/p>\n<p>In the case of a large-scale DDoS attack, you may need the help of your ISP or specialized equipment.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"isolate-affected-systems\">\n<h2> Isolate affected systems <\/h2>\n<div class=\"text-content\">\n<p><span>By confining the compromised application, you stop attackers from gaining access&nbsp; to other system and network resources. Once isolated, an attacker is out of options.<\/span><\/p>\n<p><span>Isolation containers should not contain other data, files, or sensitive information.<\/span><\/p>\n<p><span>Tools such as <a href=\"https:\/\/wiki.ubuntu.com\/AppArmor\" rel=\"nofollow\">AppArmor<\/a> confine applications to a limited set of resources and isolate any potential attack damage automatically.<\/span><span><\/span><\/p>\n<p><span>When isolating malware for analysis, be sure to <a href=\"https:\/\/zeltser.com\/build-malware-analysis-toolkit\/#isolate-laboratory-system\" rel=\"nofollow noopener\" target=\"_blank\">do it on a specific, disconnected machine<\/a> that has no way of communicating with the rest of the network.<\/span><\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"back-up-affected-systems\">\n<h2> Back up affected systems <\/h2>\n<div class=\"text-content\">\n<p>As quickly and early as possible, you should save backups of the affected systems. This is for two reasons:<\/p>\n<ol>\n<li>To capture any at-risk data that may soon be lost\/corrupted\/deleted<\/li>\n<li>To capture the state of the breach for later analysis<\/li>\n<\/ol>\n<p>It's wise to pull these backups to an isolated machine, especially if you suspect the attack may be malware-based.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"detect-and-remove-malware\">\n<h2> Detect and remove malware <\/h2>\n<div class=\"text-content\">\n<p>Information security guru Lenny Zeltser breaks the <a href=\"https:\/\/zeltser.com\/malware-analysis-cheat-sheet\/\" rel=\"nofollow noopener\" target=\"_blank\">malware analysis process<\/a> down to a few key areas:<\/p>\n<ul>\n<li>Examine static properties and meta-data<\/li>\n<li>Behavioral analysis: examine the specimen\u2019s interactions with its environment.<\/li>\n<li>Static code analysis: understand the specimen\u2019s inner-workings.<\/li>\n<li>Dynamic code analysis: understand difficult aspects of the code.<\/li>\n<li>Unpack the specimen on an isolated lab computer if necessary<\/li>\n<li>Perform <a href=\"https:\/\/digital-forensics.sans.org\/media\/Poster_Memory_Forensics.pdf\" rel=\"nofollow\">memory forensics<\/a> of the infected lab system<\/li>\n<\/ul>\n<p>If malware was found, record the details in the form field below to keep your data centralized and accessible for your team:<\/p>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Details of the malware <\/label><br \/>\n   <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"disabled\" class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"recover-and-analyze\">\n<h2> Recover and analyze: <\/h2>\n<\/section>\n<section id=\"patch-targeted-vulnerabilities\">\n<h2> Patch targeted vulnerabilities <\/h2>\n<div class=\"image-content\">\n<figure>\n   <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/oiiqd8urDMlZqMr3X91DbA.png\" alt=\"Patch targeted vulnerabilities\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/oiiqd8urDMlZqMr3X91DbA.png\" \/> <\/a><br \/>\n  <\/figure>\n<\/p><\/div>\n<div class=\"text-content\">\n<p>The vulnerability that caused the incident may well already have a patch available. Check online for an update, or devise a custom solution.<\/p>\n<p>For a more detailed explanation and guide, refer to our <a href=\"https:\/\/www.process.st\/templates\/patch-management\/\" rel=\"nofollow noopener\" target=\"_blank\">patch management process<\/a>.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"restore-from-the-most-recent-unaffected-backup\">\n<h2> Restore from the most recent unaffected backup <\/h2>\n<div class=\"text-content\">\n<p>After carefully analyzing the backup data and confirming that there is nothing on the files that pose a risk, restore the backup. This will help you roll back as much damage as possible. In the unfortunate case that the backup is old, make sure to configure your backups to recur more regularly.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"store-details-of-the-attacks-attributes-sources-and-affected-systems\">\n<h2> Store details of the attack's attributes, sources, and affected systems <\/h2>\n<div class=\"text-content\">\n<p>The data you have entered so far in this checklist is a detailed summary of the attack's attributes, sources, and scope.<\/p>\n<p>It will be stored both in this Process Street checklist, and in the email constructed in task 12 above. You can consolidate this data into a standard form your organization uses, or just download your incident response checklist history as a CSV from Template Overview for further analysis.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"plan-to-prevent-a-similar-attack-in-the-future\">\n<h2> Plan to prevent a similar attack in the future <\/h2>\n<div class=\"text-content\">\n<p>By analyzing the logs and building up a picture of the attack's nature and exploits, you can more easily defend against future similar attacks.<\/p>\n<ul>\n<li>Did it occur because your systems weren't patched regularly enough?<\/li>\n<li>Was it an issue with firewall configuration?<\/li>\n<li>Do employees need training not to click suspicious links in emails?<\/li>\n<li>Do you need to confer with your ISP to prevent DDoS?<\/li>\n<li>What did the attacker seek to gain?<\/li>\n<\/ul><\/div>\n<\/section>\n<section id=\"sources\">\n<h2> Sources: <\/h2>\n<div class=\"text-content\">\n<ul>\n<li>Security Week \u2014 <a href=\"https:\/\/www.securityweek.com\/isolation-based-security-provides-prevention-and-enhances-incident-response\" rel=\"nofollow noopener\" target=\"_blank\">Isolation-Based Security Provides Prevention and Enhances Incident Response<\/a><a href=\"https:\/\/www.securityweek.com\/isolation-based-security-provides-prevention-and-enhances-incident-response\" rel=\"nofollow noopener\" target=\"_blank\"><\/a><\/li>\n<li>AskUbuntu \u2014 <a href=\"https:\/\/askubuntu.com\/questions\/292925\/how-to-sandbox-applications\" rel=\"nofollow noopener\" target=\"_blank\">How to sandbox applications<\/a><a href=\"https:\/\/askubuntu.com\/questions\/292925\/how-to-sandbox-applications\" rel=\"nofollow noopener\" target=\"_blank\"><\/a><\/li>\n<li>Accu Web Hosting \u2014 <a href=\"https:\/\/manage.accuwebhosting.com\/knowledgebase\/920\/How-to-block-single-IP-address-or-range-of-IP-addresses-from-Windows-Firewall-2008.html\" rel=\"nofollow noopener\" target=\"_blank\">How to block an IP address in Windows Firewall<\/a><\/li>\n<li>Zeltser \u2014 <a href=\"https:\/\/zeltser.com\/ddos-incident-cheat-sheet\/\" rel=\"nofollow noopener\" target=\"_blank\">DDoS Incident Cheat Sheet<\/a><\/li>\n<li>Zeltser \u2014 <a href=\"https:\/\/zeltser.com\/malware-analysis-cheat-sheet\/\" rel=\"nofollow noopener\" target=\"_blank\">Malware Analysis Cheat Sheet<\/a><\/li>\n<li>Security Warrior Consulting \u2014 <a href=\"http:\/\/www.securitywarriorconsulting.com\/logtools\/\" rel=\"nofollow noopener\" target=\"_blank\">Log Tools<\/a><\/li>\n<li>Zeltser \u2014 <a href=\"https:\/\/zeltser.com\/security-incident-log-review-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Security Incident Log Review Checklist<\/a><\/li>\n<li>SANS \u2014 <a href=\"https:\/\/www.sans.org\/reading-room\/whitepapers\/incident\/incident-handlers-handbook-33901\" rel=\"nofollow noopener\" target=\"_blank\">Incident Handlers Handbook<\/a><\/li>\n<li>SANS \u2014 <a href=\"https:\/\/www.sans.org\/reading-room\/whitepapers\/analyst\/incident-response-fight-35342\" rel=\"nofollow noopener\" target=\"_blank\">Incident Response: How to Fight Back<\/a><\/li>\n<li>Linux Audit \u2014 <a href=\"https:\/\/linux-audit.com\/blocking-ip-addresses-in-linux-with-iptables\/\" rel=\"nofollow noopener\" target=\"_blank\">Blocking IP Addresses in Linux with iptables<\/a><\/li>\n<\/ul>\n<\/p><\/div>\n<\/section>\n<section id=\"related-checklists\">\n<h2> Related checklists: <\/h2>\n<div class=\"text-content\">\n<ul>\n<li><a href=\"https:\/\/www.process.st\/templates\/naming-convention-design-servers-computers-it-assets\/\" rel=\"nofollow\">Naming Convention Design (Servers, Computers, IT Assets)<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/cisco-router-setup\/\" rel=\"nofollow\">Cisco Router Setup<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/vendor-management-supplier-evaluation\/\" rel=\"nofollow\">Vendor Management: Supplier Evaluation<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/vendor-management-contract-negotiation\/\" rel=\"nofollow\">Vendor Management: Contract Negotiation<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/it-service-call-process\/\" rel=\"nofollow\">IT Service Call Process<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/scheduled-maintenance-notification\/\" rel=\"nofollow\">Scheduled Maintenance Notification<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/patch-management\/\" rel=\"nofollow\">Patch Management<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/network-security-management\/\" rel=\"nofollow noopener\" target=\"_blank\">Network Security Management<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/client-data-backup-best-practices\/\" rel=\"nofollow noopener\" target=\"_blank\">Client Data Backup Best Practices<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/computer-maintenance-guide\/\" rel=\"nofollow noopener\" target=\"_blank\">Computer Maintenance Guide<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/inventory-management-process\" rel=\"nofollow noopener\" target=\"_blank\">Inventory Management Process<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/ubuntu-server-setup-process\/\" rel=\"nofollow noopener\" target=\"_blank\">Server Setup Process<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/virtual-private-server-setup\/\" rel=\"nofollow noopener\" target=\"_blank\">Virtual Private Server Setup<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/it-support-process\/\" rel=\"nofollow noopener\" target=\"_blank\">IT Support Process<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/helpdesk-management\/\" rel=\"nofollow noopener\" target=\"_blank\">Helpdesk Management<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/server-maintenance-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Server Maintenance Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/server-security-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Server Security Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/information-security-incident-response\/\" rel=\"nofollow noopener\" target=\"_blank\">Information Security Incident Response<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/sql-server-audit-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">SQL Server Audit Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/privileged-password-management\/\" rel=\"nofollow noopener\" target=\"_blank\">Privileged Password Management<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/network-administrator-daily-tasks\/\" rel=\"nofollow noopener\" target=\"_blank\">Network Administrator Daily Tasks<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/network-security-audit-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Network Security Audit Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/firewall-audit-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Firewall Audit Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/vpn-configuration\/\" rel=\"nofollow noopener\" target=\"_blank\">VPN Configuration<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/setup-apache-server\/\" rel=\"nofollow noopener\" target=\"_blank\">Apache Server Setup<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/email-server-security\/\" rel=\"nofollow noopener\" target=\"_blank\">Email Server Security<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/penetration-testing\/\" rel=\"nofollow noopener\" target=\"_blank\">Penetration Testing<\/a><\/li>\n<\/ul><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Introduction: A massive 61% of companies have experienced critical incidents in the last two years \u2014 that includes data breaches, unauthorized access, and denial of service attacks. Are you in this wide majority of organization? Do you have a formal incident response plan? Most organizations (91%) do not believe their incident response processes are very [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":13647,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"cover_icon_emoji":"","cover_icon_url":"","tasks_count":"24","template_description":"A lean workflow for fast incident response","template_id":"s9a0Yg29tfYxHhGCwGZBPg","task_0":"Introduction:","task_slug_0":"introduction","task_1":"Diagnose:","task_slug_1":"diagnose","task_2":"Select source of incident","task_slug_2":"select-source-of-incident","task_3":"Review Linux logs","task_slug_3":"review-linux-logs","task_4":"Review Windows logs","task_slug_4":"review-windows-logs","task_5":"Review network device logs","task_slug_5":"review-network-device-logs","task_6":"Review web server logs","task_slug_6":"review-web-server-logs","task_7":"Categorize incident 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