{"id":14946,"date":"2018-09-26T18:12:31","date_gmt":"2018-09-26T18:12:31","guid":{"rendered":"https:\/\/www.process.st\/templates\/ux-audit\/"},"modified":"2024-02-28T21:41:43","modified_gmt":"2024-02-28T21:41:43","slug":"ux-audit","status":"publish","type":"post","link":"https:\/\/www.process.st\/templates\/ux-audit\/","title":{"rendered":"UX Audit"},"content":{"rendered":"
\n

Introduction:<\/h2>\n
\n
<\/a>
\n <\/figure>\n<\/p><\/div>\n
\n

User experience audits are more than just a bulleted list of issues with website functionality or interface navigation; they're a clear look at potentially deep underlying flaws in your customer journey<\/strong> and provide an opportunity for tremendous improvement of conversion and engagement metrics.<\/strong><\/p>\n

With this in mind, they should not just be thought of as static, impartial reports, but actionable, prioritized insights.<\/strong><\/p>\n

Without a clearly defined process<\/strong> with infrastructure in place to deal with issues as they present themselves through the audit, you're left without rigorous, structured data.<\/p>\n

This checklist will guide you through what works and what doesn't in the landscape of your user experience<\/strong>, and help you to understand the best practices<\/strong> for dealing with some of the most common (but stubborn) pitfalls. With user experience (like so many things), there's always room for improvement.<\/strong><\/p>\n

Let's get started with the checklist.<\/p>\n<\/p><\/div>\n<\/section>\n

\n

Preliminaries:<\/h2>\n<\/section>\n
\n

Prepare the audit<\/h2>\n
\n

First up, let's get some basic information down about what is being audited and who is performing the audit<\/strong>; this will be useful later on for any reports that you might want to export<\/a>.<\/strong><\/p>\n<\/p><\/div>\n

\n