{"id":17133,"date":"2019-03-29T10:21:16","date_gmt":"2019-03-29T10:21:16","guid":{"rendered":"https:\/\/www.process.st\/templates\/tenant-move-in-process\/"},"modified":"2024-04-25T10:35:44","modified_gmt":"2024-04-25T10:35:44","slug":"tenant-move-in-process","status":"publish","type":"post","link":"https:\/\/www.process.st\/templates\/tenant-move-in-process\/","title":{"rendered":"Tenant Move-In Process"},"content":{"rendered":"\n<section id=\"introduction\">\n <h2>Introduction:<\/h2>\n <div class=\"image-content\">\n  <figure>\n   <a href=\"https:\/\/ps-attachments.s3.amazonaws.com\/4400d486-0b9f-4f29-bfff-d03a2fddcd0e\/s34KQ6Ruy5zAZCCF_q5MPg.png\" alt=\"Introduction:\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/ps-attachments.s3.amazonaws.com\/4400d486-0b9f-4f29-bfff-d03a2fddcd0e\/s34KQ6Ruy5zAZCCF_q5MPg.png\"> <\/a><!-- No caption -->\n  <\/figure>\n <\/div>\n <div class=\"text-content\">\n  <p>There's a lot that goes into executing a smooth tenant move-in. From giving them a warm welcome to conducting maintenance work and collecting rent, each step needs to be completed on time and important data stored in Appfolio.<\/p>\n  <p>This checklist guides you through each task that needs to be completed in order to ensure each and every tenant is settling into a home that is in excellent condition and has met all expectations set by your property management firm.&nbsp;<\/p>\n  <p>(<strong>N.B.<\/strong>: Although it won't change how this checklist is used, please know that Appfolio doesn't currently integrate with <a href=\"https:\/\/zapier.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Zapier<\/a>.)<\/p>\n <\/div>\n<\/section>\n<section id=\"confirm-the-lease-has-been-finalized\">\n <h2>Confirm the lease has been finalized<\/h2>\n <div class=\"multi-select-content form-field-content\">\n  <div class=\"form-group\">\n   <label> (Subtasks) <\/label>\n  <\/div>\n  <ul class=\"items\">\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      1\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Lease agreement has been signed by the tenant\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      2\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Lease agreement has been signed by the owner\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      3\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Signed lease agreement has been received, copied and stored\n    <\/div><\/li>\n  <\/ul>\n <\/div>\n<\/section>\n<section id=\"put-lease-in-the-appfolio-portal-tenant--property-page\">\n <h2>Put lease in the Appfolio Portal (tenant &amp; property page)<\/h2>\n <div class=\"multi-select-content form-field-content\">\n  <div class=\"form-group\">\n   <label> (Subtasks) <\/label>\n  <\/div>\n  <ul class=\"items\">\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      1\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Download PDF of the lease to your computer\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      2\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Put the PDF on your desktop\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      3\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Name PDF file with street address, tenant last name, current year\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      4\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Open tenant page in Appfolio\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      5\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Go to the section titled \"Lease Information\"\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      6\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Go to the bottom of the page and add PDF in section that states \"Drag Files Here\"\n    <\/div><\/li>\n  <\/ul>\n <\/div>\n <div class=\"multi-select-content form-field-content\">\n  <div class=\"form-group\">\n   <label> (Subtasks) <\/label>\n  <\/div>\n  <ul class=\"items\">\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      1\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Click the Actions button on the side\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      2\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Click Share with Tenants\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      3\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Click Share with Owners\n    <\/div><\/li>\n  <\/ul>\n <\/div>\n<\/section>\n<section id=\"welcome-the-tenant\">\n <h2>Welcome the tenant:<\/h2>\n<\/section>\n<section id=\"send-tenant-a-welcome-letter\">\n <h2>Send tenant a welcome letter<\/h2>\n <div class=\"multi-select-content form-field-content\">\n  <div class=\"form-group\">\n   <label> (Subtasks) <\/label>\n  <\/div>\n  <ul class=\"items\">\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      1\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Open Appfolio and go to tenants name\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      2\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Click on e-mail unit\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      3\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Label subject line \"Welcome Letter\"\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      4\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Attach PDF below (if uploaded) to letter by adding it to \"Drag Files Here\"\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      5\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Press enter and send\n    <\/div><\/li>\n  <\/ul>\n <\/div>\n <div class=\"file-field-content form-field-content\">\n  <div class=\"form-group\">\n   <label> Welcome letter <\/label>\n   <div class=\"file-container\">\n    <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button>\n   <\/div>\n  <\/div>\n <\/div>\n<\/section>\n<section id=\"schedule-time-for-movein-meeting-with-tenant\">\n <h2>Schedule time for move-in meeting with tenant<\/h2>\n <div class=\"date-field-content form-field-content\">\n  <div class=\"form-group\">\n   <label> Move-in meeting date &amp; time <\/label>\n   <div class=\"date-container\">\n    <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-calendar btn-icon\"><\/i> Date will be set here <\/button>\n   <\/div>\n  <\/div>\n <\/div>\n<\/section>\n<section id=\"pre-movein-maintenance\">\n <h2>Pre move-in maintenance:<\/h2>\n<\/section>\n<section id=\"determine-maintenance-needs\">\n <h2>Determine maintenance needs<\/h2>\n <div class=\"multi-choice-content form-field-content\">\n  <div class=\"form-group\">\n   <label> What kind of maintenance needs to be done on the property? <\/label> <select disabled class=\"form-control\"> <option value=\"\">Multiple options can be selected from this list<\/option> <\/select>\n  <\/div>\n  <ul class=\"items\">\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      1\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     General cleaning\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      2\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Carpet cleaning\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      3\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Lock maintenance\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      4\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Painting\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      5\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Other handyman work\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      6\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     None\n    <\/div><\/li>\n  <\/ul>\n <\/div>\n<\/section>\n<section id=\"schedule-cleaners--add-work-order-to-appfolio\">\n <h2>Schedule cleaners &amp; add work order to Appfolio<\/h2>\n<\/section>\n<section id=\"schedule-carpet-cleaners--add-work-order-to-appfolio\">\n <h2>Schedule carpet cleaners &amp; add work order to Appfolio<\/h2>\n<\/section>\n<section id=\"schedule-locksmith--add-work-order-to-appfolio\">\n <h2>Schedule locksmith &amp; add work order to Appfolio<\/h2>\n<\/section>\n<section id=\"schedule-painters--add-work-order-to-appfolio\">\n <h2>Schedule painters &amp; add work order to Appfolio<\/h2>\n<\/section>\n<section id=\"schedule-handyman--add-work-order-to-appfolio\">\n <h2>Schedule handyman &amp; add work order to Appfolio<\/h2>\n<\/section>\n<section id=\"property-inspection\">\n <h2>Property inspection:<\/h2>\n<\/section>\n<section id=\"schedule-movein-inspection\">\n <h2>Schedule move-in inspection<\/h2>\n <div class=\"select-field-content form-field-content\">\n  <div class=\"form-group\">\n   <label> Will you be taking video &amp; photographs of the property for marketing? <\/label> <select disabled class=\"form-control\"> <option value=\"An option will be selected here\">An option will be selected here<\/option> <\/select>\n  <\/div>\n  <ul class=\"items\">\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      1\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Yes\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      2\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     No\n    <\/div><\/li>\n  <\/ul>\n <\/div>\n <div class=\"date-field-content form-field-content\">\n  <div class=\"form-group\">\n   <label> Date &amp; time of inspection <\/label>\n   <div class=\"date-container\">\n    <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-calendar btn-icon\"><\/i> Date will be set here <\/button>\n   <\/div>\n  <\/div>\n <\/div>\n<\/section>\n<section id=\"receive-cleaners-inspection-sheet\">\n <h2>Receive cleaners inspection sheet<\/h2>\n <div class=\"file-field-content form-field-content\">\n  <div class=\"form-group\">\n   <label> Cleaners inspection sheet <\/label>\n   <div class=\"file-container\">\n    <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button>\n   <\/div>\n  <\/div>\n <\/div>\n<\/section>\n<section id=\"upload-cleaners-inspection-sheet-to-appfolio-owners-page\">\n <h2>Upload cleaners inspection sheet to Appfolio owner's page<\/h2>\n<\/section>\n<section id=\"perform-movein-inspection\">\n <h2>Perform move-In inspection<\/h2>\n<\/section>\n<section id=\"take-video-of-smoke-detectors-working\">\n <h2>Take video of smoke detectors working<\/h2>\n<\/section>\n<section id=\"send-copy-of-movein-inspection-to-new-tenants\">\n <h2>Send copy of move-in inspection to new tenant(s)<\/h2>\n<\/section>\n<section id=\"marketing-media\">\n <h2>Marketing media:<\/h2>\n<\/section>\n<section id=\"take-marketing-videos\">\n <h2>Take marketing videos<\/h2>\n <div class=\"file-field-content form-field-content\">\n  <div class=\"form-group\">\n   <label> Marketing video <\/label>\n   <div class=\"file-container\">\n    <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button>\n   <\/div>\n  <\/div>\n <\/div>\n<\/section>\n<section id=\"take-marketing-photos\">\n <h2>Take marketing photos<\/h2>\n <div class=\"file-field-content form-field-content\">\n  <div class=\"form-group\">\n   <label> Marketing photo #1 <\/label>\n   <div class=\"file-container\">\n    <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button>\n   <\/div>\n  <\/div>\n <\/div>\n <div class=\"file-field-content form-field-content\">\n  <div class=\"form-group\">\n   <label> Marketing photo #2 <\/label>\n   <div class=\"file-container\">\n    <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button>\n   <\/div>\n  <\/div>\n <\/div>\n <div class=\"file-field-content form-field-content\">\n  <div class=\"form-group\">\n   <label> Marketing photo #3 <\/label>\n   <div class=\"file-container\">\n    <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button>\n   <\/div>\n  <\/div>\n <\/div>\n<\/section>\n<section id=\"rent--insurance\">\n <h2>Rent &amp; insurance:<\/h2>\n<\/section>\n<section id=\"verify-that-rent-has-been-paid-in-full\">\n <h2>Verify that rent has been paid in full<\/h2>\n<\/section>\n<section id=\"new-tenant-renters-insurance-has-been-received\">\n <h2>New tenant renters insurance has been received<\/h2>\n<\/section>\n<section id=\"final-steps\">\n <h2>Final steps:<\/h2>\n<\/section>\n<section id=\"arrive-at-movein-meeting\">\n <h2>Arrive at move-in meeting<\/h2>\n<\/section>\n<section id=\"review-key-details-at-movein-meeting\">\n <h2>Review key details at move-in meeting<\/h2>\n <div class=\"multi-select-content form-field-content\">\n  <div class=\"form-group\">\n   <label> (Subtasks) <\/label>\n  <\/div>\n  <ul class=\"items\">\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      1\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Review pest control policy\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      2\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Review landscape responsibility\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      3\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Gas company free inspection\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      4\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Trash company trash can replacement\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      5\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Show tenant where mail box is\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      6\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Review special features of the house\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      7\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Explain how to operate garbage disposal key and reset button\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      8\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Confirm tenant insurance received\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      9\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Demonstrate how fireplace operates (if applicable)\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      10\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Review business hours, after hours emergencies and how best to communicate with House Match\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      11\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Explain who has keys to property and where copies are secured\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      12\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Review Move In Inspection Report for additional comments by tenant and inspect property with tenant to verify accuracy of addition comments\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      13\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Review with tenant what is normal wear and tear and how to live in property, for example hanging several pictures is normal, hanging 100 is not.\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      14\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Review installation of TV stands and tenant options upon departure: 1. Leave stand. 2. Remove stand and patch\/paint. 3. Leave holes and allow House Match to patch\/paint.\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      15\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Instruct tenant to leave all paint, additional flooring or other necessary items in garage.\n    <\/div><\/li>\n   <li class=\"item\">\n    <div class=\"step-number-container\">\n     <div class=\"step-number\">\n      16\n     <\/div>\n    <\/div>\n    <div class=\"step-checkbox-container\">\n     <div class=\"step-checkbox\"><\/div>\n    <\/div>\n    <div class=\"item-name-static\">\n     Make sure all new keys work, tag with property number and place 2 keys in lockbox to return to office\n    <\/div><\/li>\n  <\/ul>\n <\/div>\n<\/section>\n<section id=\"hand-over-keys-to-the-tenant\">\n <h2>Hand over keys to the tenant<\/h2>\n<\/section>\n<section id=\"give-tenant-a-copy-of-the-cleaners-inspection-sheet\">\n <h2>Give tenant a copy of the cleaners inspection sheet<\/h2>\n<\/section>\n<section id=\"confirm-tenant-inspection-has-been-completed\">\n <h2>Confirm tenant inspection has been completed<\/h2>\n<\/section>\n<section id=\"update-inspection-date-in-appfolio-for-movein-inspection\">\n <h2>Update inspection date in Appfolio for move-in inspection<\/h2>\n<\/section>\n<section id=\"update-safety-inspection-date-in-appfolio\">\n <h2>Update safety inspection date in Appfolio<\/h2>\n<\/section>\n<section id=\"related-checklists\">\n <h2>Related checklists:<\/h2>\n <div class=\"text-content\">\n  <ul>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/lease-renewal-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Lease Renewal Checklist<\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/upcoming-lease-expiration-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Upcoming Lease Expiration Checklist<\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/late-rent-payment-process\/\" rel=\"nofollow noopener\" target=\"_blank\">Late Rent Payment Process<\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/tenant-move-out-process\/\" rel=\"nofollow\"><span>Tenant Move-Out Process<\/span><\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/tenant-screening-checklist\/\" rel=\"nofollow\"><span>Tenant Screening Checklist<\/span><\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/tenant-onboarding-checklist\/\" rel=\"nofollow\"><span>Tenant Onboarding Checklist<\/span><\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/tenant-move-out-checklist-for-landlords\/\" rel=\"nofollow\"><span>Tenant Move-Out Checklist for Landlords<\/span><\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/tenant-eviction-checklist\/\" rel=\"nofollow\"><span>Tenant Eviction Checklist<\/span><\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/landlord-screening-checklist\/\" rel=\"nofollow\"><span>Landlord Screening Checklist<\/span><\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/landlord-onboarding-checklist\/\" rel=\"nofollow\"><span>Landlord Onboarding Checklist<\/span><\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/landlord-offboarding-checklist\/\" rel=\"nofollow\"><span>Landlord Offboarding Checklist<\/span><\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/apartment-building-maintenance-checklist\/\" rel=\"nofollow\"><span>Apartment Building Maintenance Checklist<\/span><\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/maintenance-log-setup-checklist\/\" rel=\"nofollow\"><span>Maintenance Log Setup Checklist<\/span><\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/house-cleaning-checklist\/\" rel=\"nofollow\"><span>House Cleaning Checklist<\/span><\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/pre-listing-house-cleaning-checklist\/\" rel=\"nofollow\"><span>Pre-Listing House Cleaning Checklist<\/span><\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/home-staging-guide\/\" rel=\"nofollow\"><span>Home Staging Guide<\/span><\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/real-estate-listing\/\" rel=\"nofollow\"><span>Real Estate Listing Checklist<\/span><\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/house-viewing-checklist\/\" rel=\"nofollow\"><span>House Viewing Checklist<\/span><\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/real-estate-sales-process\/\" rel=\"nofollow\"><span>Real Estate Sales Process<\/span><\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/home-inspection-checklist\/\" rel=\"nofollow\"><span>Home Inspection Checklist<\/span><\/a><\/li>\n   <li><a href=\"https:\/\/www.process.st\/checklist\/end-of-tenancy-cleaning-service-guide\/\" rel=\"nofollow\"><span>End of Tenancy Cleaning Service Guide<\/span><\/a><\/li>\n  <\/ul>\n <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Introduction: There's a lot that goes into executing a smooth tenant move-in. From giving them a warm welcome to conducting maintenance work and collecting rent, each step needs to be completed on time and important data stored in Appfolio. This checklist guides you through each task that needs to be completed in order to ensure [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":17134,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"cover_icon_emoji":"\ud83c\udfe0","cover_icon_url":"","tasks_count":"35","template_description":"Pre move-in maintenance, marketing, rent & insurance.","template_id":"l0kg3PN7kuzs6OaE9L5Eew","task_0":"Introduction:","task_slug_0":"introduction","task_1":"Confirm the lease has been finalized","task_slug_1":"confirm-the-lease-has-been-finalized","task_2":"Put lease in the Appfolio Portal (tenant & property page)","task_slug_2":"put-lease-in-the-appfolio-portal-tenant--property-page","task_3":"Welcome the tenant:","task_slug_3":"welcome-the-tenant","task_4":"Send tenant a welcome letter","task_slug_4":"send-tenant-a-welcome-letter","task_5":"Schedule time for move-in meeting 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