{"id":21920,"date":"2020-03-12T07:29:51","date_gmt":"2020-03-12T07:29:51","guid":{"rendered":"https:\/\/www.process.st\/templates\/asking-customers-for-feedback\/"},"modified":"2024-02-29T01:33:53","modified_gmt":"2024-02-29T01:33:53","slug":"asking-customers-for-feedback","status":"publish","type":"post","link":"https:\/\/www.process.st\/templates\/asking-customers-for-feedback\/","title":{"rendered":"Asking Valuable Customers for Feedback Checklist"},"content":{"rendered":"
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Introduction to Asking Valuable Customers for Feedback:<\/h2>\n
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Before we tackle how<\/em> to ask valuable customers for feedback, let\u2019s look at why<\/em> you should be them for feedback.<\/p>\n

Approximately 95% of shoppers<\/a> will read feedback before making a purchase, and 72% of customers<\/a> won\u2019t take action until they\u2019ve read the feedback of a product or service. So, it's safe to say that the more feedback you have, the more significantly it will impact on purchase decisions. <\/p>\n

Research shows that negative feedback has the potential to convince a massive 94% of consumers<\/a> to avoid a business. The bad news is, a consumer is 21% more likely<\/a> to leave feedback, under their own initiative, after a negative<\/em> experience than a positive one. So, you need to proactively encourage customers to leave feedback to get those positive reviews coming in.<\/p>\n

Approximately 48% of consumers<\/a> will only take feedback written within the last 2 weeks into consideration before purchasing a product or service. So, you need to find a way to keep that feedback coming in thick and fast. <\/p>\n

So, now we know why<\/em> you need to ask, let's look at how<\/em> you should ask your valuable customers for feedback.<\/p>\n

Asking valuable customers for feedback can be done in lots of different ways. These are some of them:<\/p>\n