{"id":21957,"date":"2020-03-12T08:30:23","date_gmt":"2020-03-12T08:30:23","guid":{"rendered":"https:\/\/www.process.st\/templates\/product-review-template\/"},"modified":"2024-02-29T01:35:30","modified_gmt":"2024-02-29T01:35:30","slug":"product-review-template","status":"publish","type":"post","link":"https:\/\/www.process.st\/templates\/product-review-template\/","title":{"rendered":"Product Review Process Checklist"},"content":{"rendered":"<section id=\"introduction-to-product-review-template\">\n<h2>Introduction to Product Review Template:<\/h2>\n<div class=\"image-content\">\n<figure>\n   <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/kHcY6jfXmo3A3rxNTQVKgQ.png\" alt=\"Introduction to Product Review Template:\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/kHcY6jfXmo3A3rxNTQVKgQ.png\"> <\/a><br \/>\n  <\/figure>\n<\/p><\/div>\n<div class=\"text-content\">\n<p>This product review template can be sent to your customers to get feedback on the products they've purchased.<\/p>\n<p>Because <a href=\"https:\/\/www.tomoson.com\/blog\/10-questions-you-can-answer-to-create-a-better-product-review-blog-post\/\" rel=\"nofollow noopener\" target=\"_blank\">92% of consumers<\/a> trust 'word-of-mouth' more than any other form of advertising, proactively asking your customers to review the products they've purchased should be a key part of your marketing strategy.<\/p>\n<p>But getting your customers to give you a (preferably glowing) review can be difficult.<\/p>\n<p>It\u2019s a well-known fact that bad experiences are <a href=\"https:\/\/neilpatel.com\/blog\/convince-your-customers-to-review-your-products\/\" rel=\"nofollow noopener\" target=\"_blank\">two to three times more likely to get reviewed<\/a> than good ones.<\/p>\n<p>So how do you do it?&nbsp;<\/p>\n<p><strong>Make it as easy as possible<\/strong>.<\/p>\n<p>The quicker and easier it is to leave a review, the more likely a customer will take the time to give you one.<\/p>\n<p>Customer reviews not only play an important role in marketing your brand, but they also identify flaws in your product or business. If the right questions are asked, they can offer a unique insight into what your customers <em>really<\/em> think about you.<\/p>\n<p>Typically, the <a href=\"https:\/\/www.powerreviews.com\/blog\/how-to-get-more-product-reviews\/\" rel=\"nofollow noopener\" target=\"_blank\">average online review<\/a> consists of the following components:&nbsp;<\/p>\n<ul>\n<li>An average star rating&nbsp;<\/li>\n<li>Custom product feedback, such as questions and answers, from purchasers<\/li>\n<li>Customer feedback such as pros, cons and best uses<\/li>\n<li>Size and fit information from purchases<\/li>\n<\/ul>\n<p>This product review template incorporates these components and is ready for you to send to your customers.<\/p>\n<p>It will offer your customers the chance to tell you how they feel and will give you enough information to use in future marketing campaigns, product improvement initiatives, and new product ideas.<\/p>\n<p><a href=\"https:\/\/www.process.st\/\" rel=\"nofollow noopener\" target=\"_blank\">Process Street<\/a>&nbsp;is&nbsp;<strong>super-powered checklists.<\/strong>&nbsp;It\u2019s the easiest way to manage your<a href=\"https:\/\/www.process.st\/recurring-tasks\/\" rel=\"nofollow noopener\" target=\"_blank\">&nbsp;recurring tasks<\/a>, procedures, and workflows.<\/p>\n<p>Create a&nbsp;<a href=\"https:\/\/www.process.st\/templates\/process-street-user-guide\/\" rel=\"nofollow noopener\" target=\"_blank\">check list template<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/www.process.st\/help\/docs\/getting-started-run-a-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">run individual checklists&nbsp;<\/a>for each member of your team. You can check tasks off as you work through them, set deadlines,&nbsp;<a href=\"https:\/\/www.process.st\/help\/docs\/approvals\/\" rel=\"nofollow noopener\" target=\"_blank\">add approvals<\/a>,&nbsp;<a href=\"https:\/\/www.process.st\/help\/docs\/task-assignments\/\" rel=\"nofollow noopener\" target=\"_blank\">assign tasks<\/a>, and&nbsp;<a href=\"https:\/\/www.process.st\/help\/docs\/template-overview\/\" rel=\"nofollow noopener\" target=\"_blank\">track each team member's progress<\/a>.<\/p>\n<p>You can also&nbsp;<a href=\"https:\/\/www.process.st\/help\/docs\/zapier-examples\/\" rel=\"nofollow noopener\" target=\"_self\">connect to thousands of Apps<\/a>&nbsp;through&nbsp;<a href=\"https:\/\/zapier.com\/app\/zaps\" rel=\"nofollow noopener\" target=\"_blank\">Zapier<\/a>&nbsp;and automate your workflows even more.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"enter-your-details\">\n<h2>Enter your details<\/h2>\n<div class=\"text-content\">\n<p>Enter your details in the fields below.&nbsp;<\/p>\n<\/p><\/div>\n<div class=\"text-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Name <\/label><br \/>\n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\">\n  <\/div>\n<\/p><\/div>\n<div class=\"text-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Contact telephone number <\/label><br \/>\n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\">\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"enter-product-details\">\n<h2>Enter product details<\/h2>\n<div class=\"text-content\">\n<p>Enter the details of the product you have purchased in the fileds below.&nbsp;<\/p>\n<\/p><\/div>\n<div class=\"text-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> What product have you purchased? <\/label><br \/>\n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\">\n  <\/div>\n<\/p><\/div>\n<div class=\"text-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> How many did you purchase? <\/label><br \/>\n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\">\n  <\/div>\n<\/p><\/div>\n<div class=\"date-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> When did you purchase this product? <\/label> <\/p>\n<div class=\"date-container\">\n    <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-calendar btn-icon\"><\/i> Date will be set here <\/button>\n   <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"product-review\">\n<h2>Product Review:<\/h2>\n<\/section>\n<section id=\"establish-what-made-you-purchase-the-product\">\n<h2>Establish what made you purchase the product<\/h2>\n<div class=\"text-content\">\n<p>Answer the following questions to establish&nbsp;<strong>why<\/strong> you purchased {{form.What_product_have_you_purchased?}}<\/p>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> What made you want to try it? <\/label><br \/>\n   <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> What problems does it solve? <\/label><br \/>\n   <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> How much do you use it in every day life? <\/label><br \/>\n   <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"describe-your-first-impression\">\n<h2>Describe your first impression<\/h2>\n<div class=\"text-content\">\n<p>Answer the following questions to describe your first impressions of {{form.What_product_have_you_purchased?}} and our service.<\/p>\n<\/p><\/div>\n<div class=\"select-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Did the product arrive on time? <\/label><br \/>\n   <select disabled class=\"form-control\"><option value=\"An option will be selected here\">An option will be selected here<\/option><\/select>\n  <\/div>\n<\/p><\/div>\n<div class=\"select-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> What was your honest reaction when you first held and opened the package? <\/label><br \/>\n   <select disabled class=\"form-control\"><option value=\"An option will be selected here\">An option will be selected here<\/option><\/select>\n  <\/div>\n<\/p><\/div>\n<div class=\"select-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Overall, was it a good first impression? <\/label><br \/>\n   <select disabled class=\"form-control\"><option value=\"An option will be selected here\">An option will be selected here<\/option><\/select>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Please elaborate here if you feel your first impression could have been better: <\/label><br \/>\n   <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"confirm-if-the-product-met-your-expectations\">\n<h2>Confirm if the product met your expectations<\/h2>\n<div class=\"text-content\">\n<p>Answer the following questions to confirm if the {{form.What_product_have_you_purchased?}} has met your expectations.<\/p>\n<\/p><\/div>\n<div class=\"select-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Did the the product match the image on the website? <\/label><br \/>\n   <select disabled class=\"form-control\"><option value=\"An option will be selected here\">An option will be selected here<\/option><\/select>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> What did you like the most about the product? <\/label><br \/>\n   <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> What did you dislike the most about the product? <\/label><br \/>\n   <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Is there anything we can do to improve the product? <\/label><br \/>\n   <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<div class=\"select-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Was the product value for money? <\/label><br \/>\n   <select disabled class=\"form-control\"><option value=\"An option will be selected here\">An option will be selected here<\/option><\/select>\n  <\/div>\n<\/p><\/div>\n<div class=\"select-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Would you recommend this product to a friend? <\/label><br \/>\n   <select disabled class=\"form-control\"><option value=\"An option will be selected here\">An option will be selected here<\/option><\/select>\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"give-a-star-rating\">\n<h2>Give a star rating<\/h2>\n<div class=\"text-content\">\n<p>Please give the product you have purcahsed a star rating from 1 to 5, with 1 being terrible and 5 being brilliant.&nbsp;<\/p>\n<\/p><\/div>\n<div class=\"select-field-content form-field-content\">\n<div class=\"form-group\">\n   <label> Out of 5, what star rating would you give this product? <\/label><br \/>\n   <select disabled class=\"form-control\"><option value=\"An option will be selected here\">An option will be selected here<\/option><\/select>\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"thank-you\">\n<h2>Thank You:<\/h2>\n<div class=\"text-content\">\n<h5 style=\"text-align: center;\">Thank you for completing this product review.<\/h5>\n<p style=\"text-align: center;\">We hugely value your opinion and will use this feedback to improve this product and our service.&nbsp;<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"sources\">\n<h2>Sources:<\/h2>\n<div class=\"text-content\">\n<h3 style=\"text-align: center;\">Sources&nbsp;<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.tomoson.com\" rel=\"nofollow noopener\" target=\"_blank\">Tomoson<\/a> - <a href=\"https:\/\/www.tomoson.com\/blog\/10-questions-you-can-answer-to-create-a-better-product-review-blog-post\/\" rel=\"nofollow noopener\" target=\"_blank\">10 Questions You Can Answer to Create a Better Product Review Blog Post<\/a><\/li>\n<li><a href=\"https:\/\/neilpatel.com\" rel=\"nofollow noopener\" target=\"_blank\">Neil Patel<\/a> - <a href=\"https:\/\/neilpatel.com\/blog\/convince-your-customers-to-review-your-products\/\" rel=\"nofollow noopener\" target=\"_blank\">10 Tips to Convince Your Customers to Review Your Products and Generate Social Proof<\/a><\/li>\n<li><a href=\"https:\/\/www.powerreviews.com\" rel=\"nofollow noopener\" target=\"_blank\">Power Reviews<\/a> - <a href=\"https:\/\/www.powerreviews.com\/blog\/how-to-get-more-product-reviews\/\" rel=\"nofollow noopener\" target=\"_blank\">8 Ways to Get More Reviews From Your Customers Right Now<\/a><\/li>\n<li><a href=\"https:\/\/searchengineland.com\" rel=\"nofollow noopener\" target=\"_blank\">Search Engine Land<\/a> - <a href=\"https:\/\/searchengineland.com\/the-importance-of-an-effective-review-management-workflow-321139\" rel=\"nofollow noopener\" target=\"_blank\">The importance of an effective review management workflow<\/a><\/li>\n<li><a href=\"https:\/\/www.brightlocal.com\" rel=\"nofollow noopener\" target=\"_blank\">Bright Local<\/a> - <a href=\"https:\/\/www.brightlocal.com\/blog\/top-local-review-site-guidelines\/\" rel=\"nofollow noopener\" target=\"_blank\">Guidelines for the Top Local Review Sites: Rules from Google, Facebook, Yelp, and More Explained<\/a><\/li>\n<li><a href=\"https:\/\/coschedule.com\" rel=\"nofollow noopener\" target=\"_blank\">CoSchedule<\/a> - <a href=\"https:\/\/coschedule.com\/blog\/customer-review-examples\/\" rel=\"nofollow noopener\" target=\"_blank\">20 Examples of How to Ask for a Customer Review (Plus Templates)<\/a><\/li>\n<li><a href=\"https:\/\/www.techrepublic.com\" rel=\"nofollow noopener\" target=\"_blank\">TechRepublic<\/a> - <a href=\"https:\/\/www.techrepublic.com\/article\/7-best-practices-for-managing-online-reviews-of-your-business\/\" rel=\"nofollow noopener\" target=\"_blank\">7 best practices for managing online reviews of your business<\/a><\/li>\n<li><a href=\"https:\/\/unamo.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Unamo<\/a> - <a href=\"https:\/\/unamo.com\/blog\/conversion\/29-feedback-questions-customers\" rel=\"nofollow noopener\" target=\"_blank\">29 Practical Feedback Questions to Ask Your Customers<\/a><\/li>\n<li><a href=\"https:\/\/boast.io\" rel=\"nofollow noopener\" target=\"_blank\">Boast<\/a> - <a href=\"https:\/\/boast.io\/45-customer-feedback-questions-improve-business\/\" rel=\"nofollow noopener\" target=\"_blank\">70 Customer Feedback Questions to Improve Your Business<\/a><\/li>\n<\/ul><\/div>\n<\/section>\n<section id=\"related-checklists\">\n<h2>Related Checklists:<\/h2>\n<div class=\"text-content\">\n<h3 style=\"text-align: center;\">Related Checklists&nbsp;<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.process.st\/templates\/customer-support-process-checklist\" rel=\"nofollow noopener\" target=\"_blank\">Customer Support Process<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/helpdesk-management\/\" rel=\"nofollow noopener\" target=\"_blank\">Helpdesk Management Process<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/it-service-call-process\/\" rel=\"nofollow noopener\" target=\"_blank\">IT Service Call Process<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/customer-feedback-survey-process\/\" rel=\"nofollow noopener\" target=\"_blank\">Customer Feedback Survey Process<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/call-center-employee-onboarding-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Call Center Employee Onboarding Process<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/employee-onboarding-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">General Employee Onboarding Process<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/performance-management\/\" rel=\"nofollow noopener\" target=\"_blank\">Performance Management Process<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/daily-customer-service-duties\/\" rel=\"nofollow noopener\" target=\"_blank\">Daily Customer Service Duties<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/customer-service-performance-review\/\" rel=\"nofollow noopener\" target=\"_blank\">Customer Service Performance Review<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/employee-performance-review-2\/\" rel=\"nofollow noopener\" target=\"_blank\">Employee Performance Review<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/customer-service-training\/\" rel=\"nofollow noopener\" target=\"_blank\">Customer Service Training<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/records-management-training\/\" rel=\"nofollow noopener\" target=\"_blank\">Records Management Training<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/customer-journey-map-template\/\/\" rel=\"nofollow noopener\" target=\"_blank\">Customer Journey Map Template<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/reduce-churn\/\" rel=\"nofollow noopener\" target=\"_blank\">Reduce Churn<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/customer-service-performance-review\/\" rel=\"nofollow noopener\" target=\"_blank\">Customer Service Performance Review<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/employee-performance-review-2\/\" rel=\"nofollow noopener\" target=\"_blank\">Employee Performance Review<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/customer-service-training\/\" rel=\"nofollow noopener\" target=\"_blank\">Customer Service Training<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/how-to-respond-to-negative-reviews\/\" rel=\"nofollow noopener\" target=\"_blank\">How to Respond to Negative Reviews<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/customer-journey-map-template\/\" rel=\"nofollow noopener\" target=\"_blank\">Customer Journey Map Template<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/customer-feedback\/\" rel=\"nofollow noopener\" target=\"_self\">Customer Feedback<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/customer-support-process-checklist\/\" rel=\"nofollow noopener\" target=\"_self\">Customer Support Process Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/customer-profiling\" rel=\"nofollow noopener\" target=\"_self\">Customer Profiling<\/a>&nbsp;<\/li>\n<\/ul><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Introduction to Product Review Template: This product review template can be sent to your customers to get feedback on the products they've purchased. Because 92% of consumers trust 'word-of-mouth' more than any other form of advertising, proactively asking your customers to review the products they've purchased should be a key part of your marketing strategy. 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