{"id":23119,"date":"2020-06-03T12:35:13","date_gmt":"2020-06-03T12:35:13","guid":{"rendered":"https:\/\/www.process.st\/templates\/root-cause-analysis-template\/"},"modified":"2024-02-29T02:13:25","modified_gmt":"2024-02-29T02:13:25","slug":"root-cause-analysis-template","status":"publish","type":"post","link":"https:\/\/www.process.st\/templates\/root-cause-analysis-template\/","title":{"rendered":"Root Cause Analysis Template"},"content":{"rendered":"<section id=\"introduction\">\n<h2>Introduction:<\/h2>\n<div class=\"image-content\">\n<figure> <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/nfW01ujYMSWqcSg7GgVGrw.png\" alt=\"Introduction:\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/nfW01ujYMSWqcSg7GgVGrw.png\"> <\/a><\/figure>\n<\/div>\n<div class=\"text-content\">\n<p>A <strong>root cause analysis (RCA)<\/strong> is used to pinpoint the underlying cause of a problem. There are many effective methods for conducting a RCA, but in this <a href=\"https:\/\/www.process.st\/help\/docs\/what-is-a-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">checklist<\/a>, we'll be utilizing the fishbone diagram (AKA the Ishikawa diagram) to help dig deep and identify root causes.<\/p>\n<p>We created this <a href=\"https:\/\/www.process.st\/\" rel=\"nofollow noopener\" target=\"_blank\">Process Street<\/a> <a href=\"https:\/\/www.process.st\/checklist-template-word\/\" rel=\"nofollow noopener\" target=\"_blank\">checklist<\/a> to make it easy for you to conduct a root cause analysis. It uses <a href=\"https:\/\/www.process.st\/help\/docs\/stop-tasks\/\" rel=\"nofollow noopener\" target=\"_blank\">stop tasks<\/a>, <a href=\"https:\/\/www.process.st\/help\/docs\/conditional-logic\/\" rel=\"nofollow noopener\" target=\"_blank\">conditional logic<\/a>, and <a href=\"https:\/\/www.process.st\/help\/docs\/approvals\/\" rel=\"nofollow noopener\" target=\"_blank\">Approvals<\/a> features so you can record everything seamlessly, collaborate with your team effortlessly, and keep track of everything at a central location.<\/p>\n<\/div>\n<div class=\"video-content\">\n<div class=\"iframe-container\"> <iframe src=\"https:\/\/www.youtube.com\/embed\/Ow0086yLROw?modestbranding=1&amp;showinfo=0\" frameborder=\"0\" allowfullscreen=\"true\"> <\/iframe><\/div>\n<\/div>\n<div class=\"text-content\">\n<p>If you're interested in reading more about root cause analysis, check out our <a href=\"https:\/\/www.process.st\/root-cause-analysis\/\" rel=\"nofollow noopener\" target=\"_blank\">article<\/a>.<\/p>\n<h4>Why should you conduct root cause analysis?<\/h4>\n<p>Conducting a root cause analysis allows you to address issues that may be getting in the way of your company's success. Root causes are often not the obvious issues that are addressed day to day. A RCA uncovers the sources of your company's <a href=\"https:\/\/www.process.st\/recurring-tasks\/\" rel=\"nofollow noopener\" target=\"_blank\">recurring<\/a> problems and helps to build a more effective plan to address them for good.<\/p>\n<h4>Who should conduct the root cause analysis?<\/h4>\n<p>For best results, a RCA should always be conducted by more than one team member, preferably a small <a href=\"https:\/\/www.process.st\/team-building-activities\/\" rel=\"nofollow noopener\" target=\"_blank\">team<\/a> with firsthand experience with the problem you want to address.&nbsp;You're far more likely to overlook details when you're working on your own. When you work with a team, it helps brainstorm solutions more effectively because you have the perspectives of more than one person.&nbsp;<\/p>\n<p>Once the RCA is completed, it should then be approved by the project manager.<\/p>\n<\/div>\n<\/section>\n<section id=\"record-basic-details\">\n<h2>Record basic details<\/h2>\n<div class=\"text-content\">\n<p><strong>Begin by recording some basic information<\/strong> using the form fields below.<\/p>\n<\/div>\n<div class=\"text-field-content form-field-content\">\n<div class=\"form-group\"> <label> First name <\/label><br \/>\n<input type=\"text\" placeholder=\"Something will be typed here...\" disabled=\"\" class=\"form-control\"><\/div>\n<\/div>\n<div class=\"text-field-content form-field-content\">\n<div class=\"form-group\"> <label> Last name <\/label><br \/>\n<input type=\"text\" placeholder=\"Something will be typed here...\" disabled=\"\" class=\"form-control\"><\/div>\n<\/div>\n<div class=\"text-content\">\n<p>Use the <a href=\"https:\/\/www.process.st\/help\/docs\/adding-members\/\" rel=\"nofollow noopener\" target=\"_blank\">Members<\/a> field below to <strong>assign your project manager<\/strong> to the checklist. By doing this, it will allow them to review the progress and let them easily&nbsp;<strong><a href=\"https:\/\/www.process.st\/approvals\/\" rel=\"nofollow noopener\" target=\"_self\">approve<\/a><\/strong>&nbsp;the final results.<\/p>\n<\/div>\n<\/section>\n<section id=\"identify-the-problem\">\n<h2>Identify the problem<\/h2>\n<div class=\"text-content\">\n<p>In order to identify the root cause of your issue, you need start by clearly <strong>defining the problem<\/strong> itself.<\/p>\n<p>You'll want to utilize as much data as possible; both qualitative and quantitative.&nbsp;<\/p>\n<p>Gather as much data as you can that proves the legitimacy of the issues you're experiencing, while also recording, in simple terms, plain English descriptors of the problem.<\/p>\n<p>Don't worry about being too specific.&nbsp;<\/p>\n<p>Use the <a href=\"https:\/\/www.process.st\/help\/docs\/form-fields\/\" rel=\"nofollow noopener\" target=\"_blank\">form fields<\/a> below to record details about the problem.<\/p>\n<\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> Problem details <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"\" class=\"form-control\"><\/textarea><\/div>\n<\/div>\n<div class=\"file-field-content form-field-content\">\n<div class=\"form-group\"> <label> Data snippet <\/label><\/p>\n<div class=\"file-container\"> <button type=\"button\" disabled=\"\" class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button><\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"analysis\">\n<h2>Analysis:<\/h2>\n<\/section>\n<section id=\"brainstorm-possible-causal-factors\">\n<h2>Brainstorm possible causal factors<\/h2>\n<div class=\"text-content\">\n<p>Now that you've identified the problem you'd like to focus on, you'll need to <strong>brainstorm potential causes of the problem<\/strong>.<\/p>\n<p><strong>This is most effective when done with a partner or team<\/strong>, because you'll be able to provide each other with additional perspectives that otherwise you may find a difficult time arriving at on your own. When deciding on who to work with, it can be particularly useful to choose team members who have first-hand experience with the problem themselves. Your team can use the data you gathered in the previous step to help come up with causal factors.&nbsp;<\/p>\n<p>When brainstorming, it may help to ask questions, such as:<\/p>\n<ul>\n<li>What timeline of events led up to the problem?<\/li>\n<li>Did any specific conditions allow for the problem to occur? If so, which?<\/li>\n<li>Are there any other problems that are connected to the current problem and could possibly be contributing to it? If so, which?<\/li>\n<\/ul>\n<p>Don't hold back. List as many causal factors as you possibly can. Simply begin at the problem and brainstorm potential causes by asking \"why?\" at every step along the way.&nbsp;<\/p>\n<p>Use the form fields below to record details about the causal factors.<\/p>\n<\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> Causal factors <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"\" class=\"form-control\"><\/textarea><\/div>\n<\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> Brainstorming notes <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"\" class=\"form-control\"><\/textarea><\/div>\n<\/div>\n<div class=\"file-field-content form-field-content\">\n<div class=\"form-group\"> <label> Brainstorming audio\/video recording (Zoom, etc.) <\/label><\/p>\n<div class=\"file-container\"> <button type=\"button\" disabled=\"\" class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button><\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"construct-a-fishbone-diagram\">\n<h2>Construct a fishbone diagram<\/h2>\n<div class=\"text-content\">\n<p>There are many ways to identify root causes, but most if not all, <strong>begin with<\/strong> <strong>brainstorming potential causal factors and then asking \"why?\"<\/strong>.&nbsp;<\/p>\n<p>The majority of root causes require you to dig deep for you to find. You need to continue asking \"why?\" until you've reached the end of the line of thought and all possibilities have been exhausted. At the end, is where you'll finally reach your root cause.&nbsp;<\/p>\n<p>One proven method for identifying a root cause is to <strong>construct a fishbone diagram<\/strong>. You begin by recording the main problem at the center of the diagram (the fish spine), and then writing down various potential causal factors, arranging them around the central problem in branches (the fish rib bones).&nbsp;<\/p>\n<p>The first branches will begin as very broad ideas, and will then each branch out further into smaller, more specific categories until you eventually arrive at your root cause(s).<\/p>\n<p>For example:<\/p>\n<\/div>\n<div class=\"image-content\">\n<figure> <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/uHZgDXLqcqhnj3WMe85IAA.jpg\" alt=\"\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/uHZgDXLqcqhnj3WMe85IAA.jpg\"> <\/a><figcaption>\n   <\/figcaption><\/figure>\n<\/div>\n<div class=\"file-field-content form-field-content\">\n<div class=\"form-group\"> <label> Fishbone diagram <\/label><\/p>\n<div class=\"file-container\"> <button type=\"button\" disabled=\"\" class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button><\/div>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"identify-the-root-causes\">\n<h2>Identify the root cause(s)<\/h2>\n<div class=\"text-content\">\n<p>Now that you've exhausted all of your causal factors, you should <strong>review the diagram and identify the root cause(s)<\/strong>.&nbsp;<\/p>\n<p>Try to find a root cause that is within you and your teams control to change.&nbsp;<\/p>\n<p class=\"style-warning\"><strong>Note:&nbsp;<\/strong>Eliminating a causal factor might alleviate the situation temporarily, but it won't necessarily keep the problem from resurfacing again in the future. This is a sure way of telling apart a causal factor from a root cause.<\/p>\n<p>Use the form fields below to record details about the root cause(s).<\/p>\n<\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> Root cause details <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"\" class=\"form-control\"><\/textarea><\/div>\n<\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> Additional notes <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"\" class=\"form-control\"><\/textarea><\/div>\n<\/div>\n<\/section>\n<section id=\"identify-communication-challenges\">\n<h2>Identify communication challenge(s)<\/h2>\n<div class=\"text-content\">\n<p>Not all root causes will be in your control. <strong>Review the root causes you and your team collected and decide which can actually be addressed<\/strong>.<\/p>\n<p class=\"style-info\"><strong>Note:<\/strong> A&nbsp;<a target=\"_blank\" rel=\"nofollow noopener\"><\/a>communication challenge&nbsp;is a root cause that communication can influence or fix.<\/p>\n<p>Use the form fields below to record details about the communication challenge(s).<\/p>\n<\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> Communication challenge(s) <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"\" class=\"form-control\"><\/textarea><\/div>\n<\/div>\n<div class=\"select-field-content form-field-content\">\n<div class=\"form-group\"> <label> Are there more than one communication challenge? <\/label> <select disabled=\"\" class=\"form-control\"><option value=\"An option will be selected here\">An option will be selected here<\/option><\/select><\/div>\n<\/div>\n<\/section>\n<section id=\"conditional-order-communication-challenges-by-priority\">\n<h2>[Conditional] Order communication challenges by priority<\/h2>\n<div class=\"text-content\">\n<p>If you've identified more than one communication challenge, you'll need to <strong>decide which to address first<\/strong>. Begin by ranking your communication challenges in order from <strong>highest priority to lowest<\/strong>.<\/p>\n<p>If you're having trouble ordering them, ask questions like:<\/p>\n<ul>\n<li>How much of an impact will addressing the communication challenge have? If it has a larger impact, it should be higher priority.<span style=\"background-color: #fce8a7;\"><\/span><\/li>\n<li>Is there a logical order that the communication challenges should be addressed?&nbsp;<\/li>\n<li>Is a particular root cause the source of more than one causal factor?&nbsp;<\/li>\n<\/ul>\n<p>Use the form fields below to record details about the communication challenges.<\/p>\n<\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> Ranked communication challenges <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"\" class=\"form-control\"><\/textarea><\/div>\n<\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> Additional notes <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled=\"\" class=\"form-control\"><\/textarea><\/div>\n<\/div>\n<\/section>\n<section id=\"approval-final-approval\">\n<h2>Approval: Final approval<\/h2>\n<div class=\"approval-content\">\n<div class=\"header\">\n<div class=\"list-title\">\n    Will be submitted for approval:<\/div>\n<\/div>\n<div class=\"approval-rule-subject-tasks-list\">\n<ul class=\"list\">\n<li>\n<div class=\"approval-rule-subject-tasks-list-item\">\n<div class=\"item\">\n<div class=\"container\"> <span class=\"title\">[Conditional] Order communication challenges by priority<\/span><\/p>\n<div class=\"body\">\n         Will be submitted<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<li>\n<div class=\"approval-rule-subject-tasks-list-item\">\n<div class=\"item\">\n<div class=\"container\"> <span class=\"title\">Identify communication challenge(s)<\/span><\/p>\n<div class=\"body\">\n         Will be submitted<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<li>\n<div class=\"approval-rule-subject-tasks-list-item\">\n<div class=\"item\">\n<div class=\"container\"> <span class=\"title\">Identify the root cause(s)<\/span><\/p>\n<div class=\"body\">\n         Will be submitted<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<li>\n<div class=\"approval-rule-subject-tasks-list-item\">\n<div class=\"item\">\n<div class=\"container\"> <span class=\"title\">Construct a fishbone diagram<\/span><\/p>\n<div class=\"body\">\n         Will be submitted<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<li>\n<div class=\"approval-rule-subject-tasks-list-item\">\n<div class=\"item\">\n<div class=\"container\"> <span class=\"title\">Brainstorm possible causal factors<\/span><\/p>\n<div class=\"body\">\n         Will be submitted<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<li>\n<div class=\"approval-rule-subject-tasks-list-item\">\n<div class=\"item\">\n<div class=\"container\"> <span class=\"title\">Identify the problem<\/span><\/p>\n<div class=\"body\">\n         Will be submitted<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<li>\n<div class=\"approval-rule-subject-tasks-list-item\">\n<div class=\"item\">\n<div class=\"container\"> <span class=\"title\">Record basic details<\/span><\/p>\n<div class=\"body\">\n         Will be submitted<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/section>\n<section id=\"sources\">\n<h2>Sources:<\/h2>\n<div class=\"text-content\">\n<ul>\n<li><a href=\"https:\/\/www.thecompassforsbc.org\/\" rel=\"nofollow noopener\" target=\"_blank\">thecompassforsbc<\/a> - <a href=\"https:\/\/www.thecompassforsbc.org\/how-to-guides\/how-conduct-root-cause-analysis\" rel=\"nofollow noopener\" target=\"_blank\">How to Conduct a Root Cause Analysis<\/a><\/li>\n<li><a href=\"https:\/\/www.cms.gov\/\" rel=\"nofollow noopener\" target=\"_blank\">CMS<\/a> - <a href=\"https:\/\/www.cms.gov\/medicare\/provider-enrollment-and-certification\/qapi\/downloads\/fishbonerevised.pdf\" rel=\"nofollow noopener\" target=\"_blank\">How to Use the Fishbone Tool for Root Cause Analysis<\/a><\/li>\n<li><a href=\"https:\/\/en.wikipedia.org\/\" rel=\"nofollow noopener\" target=\"_blank\">wikipedia<\/a> - <a href=\"https:\/\/en.wikipedia.org\/wiki\/Ishikawa_diagram\" rel=\"nofollow noopener\" target=\"_blank\">Ishikawa diagram<\/a><\/li>\n<li><a href=\"https:\/\/tallyfy.com\/\" rel=\"nofollow noopener\" target=\"_blank\">tallyfy<\/a> - <a href=\"https:\/\/tallyfy.com\/definition-fishbone-diagram\/\" rel=\"nofollow noopener\" target=\"_blank\">What is a Fishbone Diagram?<\/a><\/li>\n<li><a href=\"https:\/\/asq.org\/\" rel=\"nofollow noopener\" target=\"_blank\">asq<\/a> - <a href=\"https:\/\/asq.org\/quality-resources\/fishbone\" rel=\"nofollow noopener\" target=\"_blank\">Fishbone diagram<\/a><\/li>\n<li><a href=\"https:\/\/whatis.techtarget.com\/\" rel=\"nofollow noopener\" target=\"_blank\">whatis<\/a> - <a href=\"https:\/\/whatis.techtarget.com\/definition\/fishbone-diagram\" rel=\"nofollow noopener\" target=\"_blank\">Fishbone diagram (Ishikawa cause and effect)<\/a><\/li>\n<\/ul>\n<\/div>\n<\/section>\n<section id=\"related-checklists\">\n<h2>Related checklists:<\/h2>\n<div class=\"text-content\">\n<ul>\n<li><a href=\"https:\/\/www.process.st\/templates\/5-whys-template\/\" rel=\"nofollow noopener\" target=\"_blank\">5 Whys Checklist Template<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/vrio-analysis\/\" rel=\"nofollow noopener\" target=\"_blank\">VRIO Analysis Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/risk-management-process\" rel=\"nofollow noopener\" target=\"_blank\">Risk Management Template<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/swot-analysis-template\/\" rel=\"nofollow noopener\" target=\"_blank\">SWOT Analysis Template<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/fmea-template-failure-mode-and-effects-analysis\/\" rel=\"nofollow noopener\" target=\"_blank\">FMEA Template<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/standard-operating-procedure-sop-template-structure\/\" rel=\"nofollow noopener\" target=\"_blank\">Standard Operating Procedure (SOP) Template<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/records-disposal-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Records Disposal Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/office-safety-inspection-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Office Safety Inspection Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/office-risk-assessment-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Office Risk Assessment Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/office-conflict-resolution-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Office Conflict Resolution Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/employee-discipline-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Employee Discipline Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/employment-termination-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Employment Termination Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/performance-review-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Performance Review Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/budget-preparation-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Budget Preparation Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/customer-profiling\/\" rel=\"nofollow noopener\" target=\"_blank\">Customer Profiling Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/investor-pitch\/\" rel=\"nofollow noopener\" target=\"_blank\">Investor Pitch Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/customer-feedback\/\" rel=\"nofollow noopener\" target=\"_blank\">Customer Feedback Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/standup-meeting-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Standup Meeting Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/how-to-streamline-the-hiring-process\/\" rel=\"nofollow noopener\" target=\"_blank\">Ari Meisel\u2019s How to Streamline the Hiring Process Guide<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/how-to-develop-a-content-distribution-machine\/\" rel=\"nofollow noopener\" target=\"_blank\">Ari Meisel\u2019s How to Develop a Content Distribution Machine Guide<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/how-to-automate-podcast-production\/\" rel=\"nofollow noopener\" target=\"_blank\">Ari Meisel\u2019s How to Automate Podcast Production Process<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/how-to-develop-better-lead-generation\/\" rel=\"nofollow noopener\" target=\"_blank\">Ari Meisel\u2019s How to Develop a Better Lead Generation Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/how-to-automate-a-process-in-the-absence-of-a-trigger\/\" rel=\"nofollow noopener\" target=\"_blank\">Ari Meisel\u2019s How to Automate a Process in the Absence of a Trigger Guide<\/a><\/li>\n<\/ul>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Introduction: A root cause analysis (RCA) is used to pinpoint the underlying cause of a problem. There are many effective methods for conducting a RCA, but in this checklist, we'll be utilizing the fishbone diagram (AKA the Ishikawa diagram) to help dig deep and identify root causes. 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