{"id":28684,"date":"2022-06-03T06:49:55","date_gmt":"2022-06-03T06:49:55","guid":{"rendered":"https:\/\/www.process.st\/templates\/goldilocks-operations-manual\/"},"modified":"2024-02-29T05:08:54","modified_gmt":"2024-02-29T05:08:54","slug":"goldilocks-operations-manual","status":"publish","type":"post","link":"https:\/\/www.process.st\/templates\/goldilocks-operations-manual\/","title":{"rendered":"Goldilocks Operations Manual"},"content":{"rendered":"<section id=\"goldilockss-operations-manual\">\n<h2>Goldilocks's Operations Manual:<\/h2>\n<div class=\"text-content\">\n<h3><strong><span style=\"color: #007db6;\">Goldilocks's Operations Manual<\/span><\/strong><\/h3>\n<hr>\n<h5><\/h5>\n<h5><span style=\"text-decoration: underline;\">Revision no<\/span>: 1<\/h5>\n<h5><span style=\"text-decoration: underline;\">Date<\/span>: May 30, 2022<\/h5>\n<\/p><\/div>\n<\/section>\n<section id=\"amendments\">\n<h2>Amendments:<\/h2>\n<div class=\"text-content\">\n<h4><span style=\"color: #007db6;\"><strong>Revisions and Approval<\/strong><\/span><\/h4>\n<p><span style=\"color: #b3b3b3;\">Format: [Revision number] - [date] - [nature of changes] - [approved by]<\/span><\/p>\n<ul>\n<li>Revision number 1 - May 30, 2022 - Drafting of the whole manual - approved by: Sheena Canonoy<\/li>\n<\/ul><\/div>\n<\/section>\n<section id=\"introduction\">\n<h2>Introduction:<\/h2>\n<div class=\"text-content\">\n<h4><span style=\"color: #007db6;\"><strong>Introduction<\/strong><\/span><\/h4>\n<\/p><\/div>\n<div class=\"image-content\">\n<figure> <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/sj5MCBnAJR3RWLmevHFOog.png\" alt=\"Introduction:\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/sj5MCBnAJR3RWLmevHFOog.png\"> <\/a><br \/>\n  <\/figure>\n<\/p><\/div>\n<div class=\"text-content\">\n<p>Goldilocks Bakeshop, Inc. is a bakeshop chain based in the Philippines, which produces and distributes Philippine cakes and pastries. The chain was named after Goldilocks, a character from the fairy tale Goldilocks and the Three Bears.<\/p>\n<p>Goldilocks traces its roots to the collaboration and complementary talents of the women, whose collective love for good food fueled what has been transformed into the global enterprise today.<\/p>\n<p>Through hard work, dedication, and an uncompromising commitment to total customer satisfaction, Goldilocks is now the largest Filipino-owned bakeshop chain in the world. As a true global brand, it has expanded to more than 420 stores in the Philippines and overseas markets, and now employs a workforce of over 2,000 people. Likewise, the opening day total sales of P574 back in 1966 has multiplied thousands of times over.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"manual-purpose\">\n<h2>Manual purpose:<\/h2>\n<div class=\"text-content\">\n<h4><span style=\"color: #007db6;\"><em><strong>Welcome to our Operations Manual!<\/strong><\/em><\/span><\/h4>\n<p>This operations manual serves as a documentation that our organization uses to guide our members and workers in doing each of our tasks appropriately and relatively economically. This manual will provide the established standard procedures for executing our&nbsp;operations to manufacture our products&nbsp;and offer our&nbsp;services in a safe condition.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"business-policies\">\n<h2>Business policies:<\/h2>\n<div class=\"text-content\">\n<h5><span style=\"color: #007db6;\"><strong>Overview:<\/strong><\/span><\/h5>\n<p>We,&nbsp;<strong>Goldilocks Bakeshop, Inc.<\/strong>&nbsp;(\u2018Goldilocks,\u2019 \u2018we,\u2019 or \u2018us\u2019), provide a full range of food-related services. In providing such services, we rely on personal information, whether it be the information of our clients, our employees, or any other individual with whom we have a contractual relationship.&nbsp;&nbsp;<\/p>\n<p>Given the importance of privacy to all concerned parties, we are committed to the highest standards of privacy and data protection compliance and expect everyone in our Company to adhere to these standards. We demand the highest standards of ethics and compliance with applicable laws and rules from our management, employees, and third party suppliers and service providers.&nbsp;<\/p>\n<p>&nbsp;This Privacy Policy will help you understand: (i) what Personal Information we collect; (ii) how we collect, hold, use and disclose that information; and (iii) the purposes of such collection, holding, use and disclosure.<\/p>\n<\/p><\/div>\n<div class=\"text-content\">\n<p><strong>TO WHAT DOES THIS POLICY APPLY?<\/strong><\/p>\n<p>This Policy applies to all of our facilities, as well as all the services that we offer.<\/p>\n<p>This Policy does not apply to any website, product or service of any third-party organization even if the website links to (or from) our Website. Please always review the privacy practices of any third-party organization before deciding whether to provide any information.<\/p>\n<p>By using our services, you accept the practices described in this Policy. If you do not agree with this Policy, you should immediately cease and desist from using our Services. Continued use of our Services will signify your acceptance of this Policy.<\/p>\n<p><strong><\/strong><\/p>\n<p><strong>WHAT INFORMATION DO WE COLLECT?<\/strong><\/p>\n<p>When you use our Services, we collect your Personal Information.<\/p>\n<p>The term \u201cPersonal Information\u201d, as used in this Policy, refers to any data (whether by itself or when linked with other information) in the possession of, or likely to come into the possession of Goldilocks, that can be used to identify a specific living person.<\/p>\n<p>Personal Information does not include information that has been aggregated or made anonymous such that it can no longer be reasonably associated with a specific person.<\/p>\n<\/p>\n<p><strong>WHY DO WE COLLECT YOUR INFORMATION?<\/strong><\/p>\n<p>Generally, we collect your Personal Information in order to enable us to provide our Services.<\/p>\n<p>We collect your Personal Information for the following purposes:<\/p>\n<ol>\n<li>To process registrations in GBI\u2019s programs;<\/li>\n<li>To facilitate the marketing efforts of the organization;<\/li>\n<li>To process online orders;<\/li>\n<li>To establish, exercise, or defend legal claims; and<\/li>\n<li>To fulfill any other purposes directly related to the above-stated purposes.<\/li>\n<\/ol>\n<p>Subject to the Data Privacy Act and with your consent, we may share, preserve, transfer, and disclose your Personal Information to the following:<\/p>\n<ol>\n<li>Third party suppliers and service providers that help us provide our services, to the extent needed to perform their duties and their functions; and<\/li>\n<li>Government authorities and such entities that may have a legitimate and legal interest in the information, in response to a legal request such as a search warrant, court order or subpoena, if we believe in good faith that we are required to do so under the law and taking into consideration the rules on attorney-client privilege.<\/li>\n<\/ol>\n<p><strong>HOW DO WE COLLECT YOUR INFORMATION?<\/strong><\/p>\n<p>Whenever you use our Services, we collect your Personal Information.<\/p>\n<p>Broadly speaking, we collect information in three ways: (1) when you provide it directly to us, (2) when we obtain verification information about you or your company through trusted third parties, and (3) passively through technology such as \u201ccookies\u201d.<\/p>\n<p>Specifically, we collect Personal Information from you through the registration forms, both electronic and physical, that are used and maintained by Goldilocks.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"company-hierarchy\">\n<h2>Company hierarchy:<\/h2>\n<div class=\"text-content\">\n<h4><span style=\"color: #007db6;\"><strong>Company Hierarchy<\/strong><\/span><span style=\"color: #007db6;\"><strong><\/strong><\/span><span style=\"color: #007db6;\"><strong><\/strong><\/span><\/h4>\n<\/p><\/div>\n<div class=\"image-content\">\n<figure> <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/rEXXR0i-MsLagIFs9ahOwQ.jpg\" alt=\"Company hierarchy:\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/rEXXR0i-MsLagIFs9ahOwQ.jpg\"> <\/a><br \/>\n  <\/figure>\n<\/p><\/div>\n<div class=\"text-content\">\n<ul>\n<li>Freddie Go - Chairman<\/li>\n<li>Richard Yee - President<\/li>\n<li>Franklin Go - VP\/ Store Operations Director<\/li>\n<li>&nbsp;Evelyn Ganayco - MFG Director<\/li>\n<li>Pinky Yee - Marketing Director<\/li>\n<li>Prydix Dizon - Finance Director<\/li>\n<li>Laurence Chin - Technical Services Director<\/li>\n<li>Cielo Rivera - HR Director<\/li>\n<\/ul><\/div>\n<\/section>\n<section id=\"job-description\">\n<h2>Job description:<\/h2>\n<div class=\"text-content\">\n<h3><span style=\"color: #007db6;\"><strong>Job Description<\/strong><\/span><\/h3>\n<\/p><\/div>\n<div class=\"text-content\">\n<h4><span style=\"color: #b3b3b3;\"><strong>THE BOARD<\/strong><\/span><span style=\"color: #007db6;\"><strong><\/strong><\/span><\/h4>\n<p><span style=\"color: #007db6;\"><strong>Chairman<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">The duties and responsibilities of Chairman are as follows:<\/p>\n<ul>\n<li>\n<ul>\n<li>\n<ul>\n<li>Leads the management to ensure effective working relationships<\/li>\n<li>Leads the management in the day-to-day running of the Corporation\u2019s business in accordance with the business plans and within the budgets<\/li>\n<li>Develops and proposes the Corporation\u2019s strategies and policies<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"color: #007db6;\"><strong>President<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">The president is responsible to enhance and\/or develop, implement and enforce policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the corporation.<\/p>\n<p><span style=\"color: #007db6;\"><strong>VP\/ Store Operation Director<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">VP\/Store Operation Director oversees the daily operations of the store. He is in charge of ensuring that store operations run smoothly. He also solves problems as they arise and makes various decisions regarding the store or its customers.<\/p>\n<p><span style=\"color: #007db6;\"><strong>MFG Director<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">The Director of Manufacturing is responsible for overseeing manufacturing and leading key initiatives to improve manufacturing efficiencies and plant operations, develop and maintain plant operations by efficiently and profitably meeting company standards and improving the company\u2019s competitive position.<\/p>\n<p><span style=\"color: #007db6;\"><strong>Marketing Director<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.<\/p>\n<p><span style=\"color: #007db6;\"><strong>Finance Director<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">He is responsible to develop and maintain timely and accurate financial statements and reports that are appropriate for the users and in accordance with generally accepted accounting principles (GAAP)Develop, implement, and ensure compliance with internal financial and accounting policies and procedures<\/p>\n<p><span style=\"color: #007db6;\"><strong>Technical Services Director<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">He is responsible for managing and directing the company\u2019s technical services for all company products.<\/p>\n<p><span style=\"color: #007db6;\"><strong>HR Director<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">HR director is responsible to take a leadership role in developing a culture that enables employees to perform in accordance to a firm\u2019s objectives. HR directors effectively plan, design, develop and evaluate human resource-related initiatives that support organizational strategic goals.<\/p>\n<\/p><\/div>\n<div class=\"text-content\">\n<h4><span style=\"color: #b3b3b3;\"><strong>THE TEAM<\/strong><\/span><\/h4>\n<p><span style=\"color: #007db6;\"><strong>Research and Development Officer<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">The Research and Development Officer conducts a thorough study to develop or to improve a product and determine product specifications, production costs and a production time line.&nbsp;<\/p>\n<p><span style=\"color: #007db6;\"><strong>Quality Assurance Officer<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">The Quality Assurance Officer ensure the products meet the quality standards. Implement and monitor Good Manufacturing Practices. Inspect facilities for compliance with standards and review customer feedback and respond to any complaints.<\/p>\n<p><span style=\"color: #007db6;\"><strong>Accounting Clerk<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">The Accounting Clerk is&nbsp;responsible for providing accounting support to accounting supervisors and other managers within the department as well can perform accounting and clerical functions.<\/p>\n<p><span style=\"color: #007db6;\"><strong>Audit Officer<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">The position is responsible for planning and reviewing processes and related activities of functional and organizational units including compliance to Company Policies &amp; Procedures; conducting pre- implementation system reviews and evaluating the adequacy and effectiveness of internal controls of audited activities; recommending improvements to enhance operational efficiencies, reduce costs and safeguard company assets; and facilitating the review and finalization of the audit reports, in coordination with the Internal Audit group Manager, Auditors and Auditees.<\/p>\n<p><span style=\"color: #007db6;\"><strong>Company Nurse<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">The position is expected to provide immediate direct medical care and assistance to sick or injured employees in the workplace. The incumbent helps on establishing a healthy and productive work environment.<\/p>\n<p><span style=\"color: #007db6;\"><strong>Billing Accountant<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">Reporting to the Plant Accountant, the position is responsible for the timely, complete and accurate billing of all deliveries of products, services and other items including Royalty and Advertising fee to customers, affiliates, officers, employees and other parties.<\/p>\n<p><span style=\"color: #007db6;\"><strong>Marketing Officer<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">Foodshop and Corporate Marketing Officer is responsible for developing and maintaining marketing strategies to meet corporate\/ foodshop marketing objective through effective planning, implementation, monitoring and evaluation of plans and strategies.<\/p>\n<p><span style=\"color: #007db6;\"><strong>Assistant Srore Manager<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">In charge for the overall daily operations of the store by ensuring attainment of sales targets, execution of sales generating plans and programs, strict implementation of standard control and consistent rendering of outstanding customer service.<\/p>\n<p><span style=\"color: #007db6;\"><strong>Cost Accountant<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">Responsible for the observation on compliance and implementation of existing cost and inventory accounting policies and procedures, propose and draft revisions when necessary, certifies correctness of records, coordinate and assist Plant Accountants with their functions related to cost ad inventory, lead the cost and inventory staff and perform some administrative functions. Undertake a variety of coordination with the connecting departments, stores and plants for the smooth preparation of reports that contribute towards the preparation of financial statement. Ensure that the timetable for the deadline is being followed.<\/p>\n<p><span style=\"color: #007db6;\"><strong>Communication Officer<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">The&nbsp;Corporate Communication Officer is expected to mainly develop and create comprehensive social media strategies that make use of social media marketing methods and techniques to establish, maintain and increase brand awareness and patronization.<\/p>\n<p><span style=\"color: #007db6;\"><strong>Business Analytics Officer<\/strong><\/span><\/p>\n<p style=\"padding-left: 40px;\">The Business Analytics Officer is responsible for developing new insights through understanding of business performance and supporting strategic business information analytics by streamlining and consolidating information channels creating business value reporting initiatives. Drives self-service reporting platforms and develop program to enhance the users\u2019 skills on data mapping analysis. The role will support the Enterprise Systems personnel and stakeholders in analyzing, assessing, quantifying and documenting initiatives to improve the processes, systems and applications used.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"contact-details\">\n<h2>Contact details:<\/h2>\n<div class=\"text-content\">\n<h4><span style=\"color: #007db6;\"><strong>Contact Information<\/strong><\/span><\/h4>\n<hr>\n<h5><span style=\"color: #007db6;\"><strong>GENERAL CONTACT PERSONS<\/strong><\/span><\/h5>\n<h5><strong>Management<\/strong><\/h5>\n<p>Jose Ramos - VP Finance - <a href=\"mailto:jramos@goldilocks.com\" rel=\"nofollow noopener\" target=\"_blank\">jramos@goldilocks.com<\/a><\/p>\n<p>Don Balolong - IT Head - <a href=\"mailto:dbalolong@goldilocks.com\" rel=\"nofollow noopener\" target=\"_blank\">dbalolong@goldilocks.com<\/a><\/p>\n<p>Elias Gonzaga - HR Director - <a href=\"mailto:egonzagas@goldilocks.com\" rel=\"nofollow noopener\" target=\"_blank\">egonzaga@goldilocks.com<\/a><\/p>\n<p>Monica Dizon-Salcedo - Digital Marketing and E-commerce <a href=\"mailto:-msalcedo@goldilocks.com\" rel=\"nofollow noopener\" target=\"_blank\">-msalcedo@goldilocks.com<\/a><\/p>\n<hr>\n<h5><span style=\"color: #007db6;\"><strong>DEPARTMENTAL CONTACT PERSONS<\/strong><\/span><\/h5>\n<h5><strong>Sales Department<\/strong><\/h5>\n<p>Jason Koo - Senior VP Operations - <a href=\"mailto:jasonkoo@gmail.com\" rel=\"nofollow noopener\" target=\"_blank\">jasonkoo@yahoo.com<\/a><\/p>\n<h5><strong>Marketing Department<\/strong><\/h5>\n<p>Monica Dizon-Salcedo - Digital Marketing and E-commerce <a href=\"mailto:-msalcedo@goldilocks.com\" rel=\"nofollow noopener\" target=\"_blank\">-msalcedo@goldilocks.com<\/a><\/p>\n<p>Kelly Sison - Marketing Officer - <a href=\"mailto:kellysison@yahoo.com\" rel=\"nofollow noopener\" target=\"_blank\">kellysison@yahoo.com<\/a><\/p>\n<p>Diana Carcallas - Marketing Manager - <a href=\"mailto:dcarcallas@gmail.com\" rel=\"nofollow noopener\" target=\"_blank\">dcarcallas@gmail.com<\/a><\/p>\n<h5><strong>Finance Department<\/strong><\/h5>\n<p>Jose Ramos - VP Finance - <a href=\"mailto:jramos@goldilocks.com\" rel=\"nofollow noopener\" target=\"_blank\">jramos@goldilocks.com<\/a><\/p>\n<p>Martin Manalo - Financial Planning and Analysis Head - <a href=\"mailto:martmanalo@yahoo.com\" rel=\"nofollow noopener\" target=\"_blank\">martmanalo@yahoo.com<\/a><\/p>\n<p>Jayrold Abalos - Accounting Manager - <a href=\"mailto:jayabls@yahoo.com\" rel=\"nofollow noopener\" target=\"_blank\">jayabls@yahoo.com<\/a><\/p>\n<h5><strong>HR Department<\/strong><\/h5>\n<p>Elias Gonzaga - HR Director - <a href=\"mailto:egonzagas@goldilocks.com\" rel=\"nofollow noopener\" target=\"_blank\">egonzaga@goldilocks.com<\/a><\/p>\n<p>Veronica Garcia - Assistant VP HR - <a href=\"mailto:veronicagarcia@gmail.com\" rel=\"nofollow noopener\" target=\"_blank\">veronicagarcia@gmail.com<\/a><\/p>\n<p>Jezebon Costoy - Talent Acquisition Officer - <a href=\"mailto:jezcostoy@gmail.com\" rel=\"nofollow noopener\" target=\"_blank\">jezcostoy@gmail.com<\/a><\/p>\n<p>Myra Dulfo - Training Officer - <a href=\"mailto:myradulfo@yahoo.com\" rel=\"nofollow noopener\" target=\"_blank\">myradulfo@yahoo.com<\/a><\/p>\n<h5><strong>IT Department<\/strong><\/h5>\n<p>Don Balolong - IT Head - <a href=\"mailto:dbalolong@goldilocks.com\" rel=\"nofollow noopener\" target=\"_blank\">dbalolong@goldilocks.com<\/a><\/p>\n<p>Raymond Tuazon - Engineering Manager I - <a href=\"mailto:raytuazon@yahoo.com\" rel=\"nofollow noopener\" target=\"_blank\">raytuazon@yahoo.com<\/a><\/p>\n<p>Rommel Dinglasa - IT Infra Manager - <a href=\"mailto:rommeldinglasa@gmail.com\" rel=\"nofollow noopener\" target=\"_blank\">rommeldinglasa@gmail.com<\/a><\/p>\n<p>Rey Tan - IT Operations Manager - <a href=\"mailto:reytan@gmail.com\" rel=\"nofollow noopener\" target=\"_blank\">reytan@gmail.com<\/a><\/p>\n<\/p><\/div>\n<div class=\"text-content\">\n<h4><span style=\"color: #007db6;\"><strong>General Contact Info<\/strong><\/span><\/h4>\n<hr>\n<p style=\"padding-left: 40px;\"><a href=\"http:\/\/www.goldilocks.com.ph\" rel=\"nofollow noopener\" target=\"_blank\">www.goldilocks.com.ph<\/a><\/p>\n<p style=\"padding-left: 40px;\">16th&nbsp;Floor Greenfield Tower<br \/>Mayflower St., corner Wiliams St.,<br \/>Greenfield District, Mandaluyong City<\/p>\n<p style=\"padding-left: 40px;\">Customer Care Hotline: 8532-4050 loc 86262<\/p>\n<p style=\"padding-left: 40px;\"><a href=\"mailto:customercare@goldilocks.com\" rel=\"nofollow noopener\" target=\"_blank\">customercare@goldilocks.com<\/a><\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"business-processes--procedures\">\n<h2>Business processes &amp; procedures:<\/h2>\n<div class=\"text-content\">\n<h4><span style=\"color: #007db6;\"><strong>Business Processes &amp; Procedures<\/strong><\/span><\/h4>\n<p>Goldilocks's Procedures involve three(3) main processes:<\/p>\n<ul>\n<li>Production<\/li>\n<li>Inventory Management<\/li>\n<li>Distribution and Supply Chain Management<\/li>\n<\/ul><\/div>\n<div class=\"image-content\">\n<figure> <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/rAEOr6fq8aEkAORVTcJGEA.jpg\" alt=\"Business processes &amp; procedures:\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/rAEOr6fq8aEkAORVTcJGEA.jpg\"> <\/a><br \/>\n  <\/figure>\n<\/p><\/div>\n<\/section>\n<section id=\"production\">\n<h2>Production<\/h2>\n<div class=\"text-content\">\n<h4><span style=\"color: #007db6;\"><strong>Production Process<\/strong><\/span><\/h4>\n<p>The firm employs the Continuous Mass Production Process in the production and manufacturing of Goldilocks goods. Because of enormous stockpiles of finished product, the cakes are made-to-stock in continuous high-volumes of around 20000 layers each day. The baking procedure necessitates the use of automated, specialized equipment. Because the materials or fluids being processed are always in motion, performing chemical reactions, or undergoing mechanical or thermal treatment, it is a continuous process of 24\/7.&nbsp;<\/p>\n<\/p><\/div>\n<div class=\"image-content\">\n<figure> <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/mwSKgN06H8v_HEI9v-tNLg.jpg\" alt=\"Production\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/mwSKgN06H8v_HEI9v-tNLg.jpg\"> <\/a><br \/>\n  <\/figure>\n<\/p><\/div>\n<\/section>\n<section id=\"inventory-management\">\n<h2>Inventory Management<\/h2>\n<div class=\"text-content\">\n<h4><span style=\"color: #007db6;\"><strong>Inventory Management<\/strong><\/span><\/h4>\n<p>Because Goldilocks cakes have a shelf life of only 5 days, the company manages their inventory using the First In, First Out method. This is also done to reduce spoilage of their cakes and pastries and to keep expenses&nbsp;under control. As soon as the items leave the factory, delivery vehicles leave in the morning to transport them to particular destinations.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"distribution-and-supply-chain\">\n<h2>Distribution and Supply Chain<\/h2>\n<div class=\"text-content\">\n<h4><span style=\"color: #007db6;\"><strong>Distribution and Supply Chain Management<\/strong><\/span><\/h4>\n<p>Baked products (breads, cakes, pastries) and hot food items are delivered every day from central commissaries located in Tarlac and in Mandaluyong to ensure freshness and to avoid overstocking in inventory.&nbsp; Daily requirements are forecast per location and sent to central head office where the data is consolidated.&nbsp; The consolidated requirements form the basis for the daily production plan of which items to make\/cook\/bake and deliver to each store or location.&nbsp; This centralization allows economies of scale, example in procurement of important ingredients such as flour, cream, sugar, as well as more efficient production processes using industrial-grade, high speed equipment.&nbsp; It also allows centralize quality assurance (QA) to ensure highest quality taste, consistency and safety.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"emergency-processes--procedures\">\n<h2>Emergency processes &amp; procedures:<\/h2>\n<div class=\"text-content\">\n<h4><span style=\"color: #007db6;\"><strong>Emergency Processes &amp; Procedures<\/strong><\/span><\/h4>\n<p>The following emergency procedures are our plans of action to be conducted for when emergencies, such as fire or earthquakes, occur.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"electrical-power-outage\">\n<h2>Electrical Power Outage<\/h2>\n<div class=\"text-content\">\n<h4><strong>If a Power Outage occurs between 7:30 a.m. and 5:00 p.m.<\/strong><\/h4>\n<ul>\n<li>Contact the Building Maintenance Reporter for your building. The BMR will be aware of routine maintenance. In the event that the outage is not scheduled maintenance, the BMR will call the Facilities Service Desk.<\/li>\n<\/ul>\n<ul>\n<li>If your building does not have a BMR, or you are the BMR and have not been notified of routine maintenance, call the Facilities Service Desk promptly.<\/li>\n<\/ul>\n<p>Try to obtain the following information prior to calling the Service Desk:<\/p>\n<ul>\n<li>Is the entire building or only a portion of the building affected by the power outage?<\/li>\n<li>What are the room numbers of the areas involved in the outage?<\/li>\n<li>Are there any particularly potentially hazardous or sensitive operations in the affected areas?<\/li>\n<\/ul>\n<h4><strong>If a Power Outage occurs between 5:00 p.m. and 7:30 a.m.<\/strong><\/h4>\n<p>Contact the Emergency Operator.<\/p>\n<p>Try to obtain the following information prior to calling the Campus Operator:<\/p>\n<ul>\n<li>Is the entire building or only a portion of the building affected by the power outage?<\/li>\n<li>What are the room numbers of the areas involved in the outage?<\/li>\n<li>Are there any particularly potentially hazardous or sensitive operations in the affected areas?<\/li>\n<\/ul>\n<h4><span style=\"color: #007db6;\"><strong>General Guidance<\/strong><\/span><\/h4>\n<ul>\n<li>If available, increase natural lighting by opening window shades or other similar actions.<\/li>\n<li>Shut off electrical appliances and computers before the power comes back on.<\/li>\n<li>Cease activities or operations that involve potentially hazardous conditions.<\/li>\n<li><\/li>\n<li>Secure personal belongings.<\/li>\n<li>Use special care while moving about in an under-lighted work area to avoid injury resulting from low slips, trips, or falls.<\/li>\n<li>Keep an alternate source of light to facilitate safe exit in the event of a power outage on your person or in your immediate work area. Do not use open flame devices for supplementary lighting.<\/li>\n<\/ul><\/div>\n<\/section>\n<section id=\"fire\">\n<h2>Fire<\/h2>\n<div class=\"text-content\">\n<h4><span style=\"color: #007db6;\"><strong>In Case of Fire,<\/strong><\/span><\/h4>\n<ul>\n<li>Pull the nearest fire alarm<\/li>\n<li>Call fire department<\/li>\n<li>Use the nearest exit<\/li>\n<li>Do not use elevators<\/li>\n<li>Persons with disabilities, that cannot use the stairs, should wait for trained responders<\/li>\n<li>Take your belongings IF they are nearby<\/li>\n<li>Move to a safe distance<\/li>\n<li>Re-enter only if directed by first responders<\/li>\n<li>Let others know about the evacuation &amp; encourage them to exit<\/li>\n<li>NEVER ignore the alarm - do not assume it is false - do not assume it is a test.<\/li>\n<li>Everyone MUST evacuate the building by way of the safest and closest exit and\/or stairway. NEVER use an elevator to exit during a fire alarm evacuation.<\/li>\n<li>Do not obstruct the fire fighters access to the building. Assemble away from where they will be operating.<\/li>\n<li>Once outside, never re-enter until you are told to do so by Bureau of Fire Protection.<\/li>\n<\/ul><\/div>\n<\/section>\n<section id=\"earthquake\">\n<h2>Earthquake<\/h2>\n<div class=\"text-content\">\n<h5>Drop. Cover. Hold on.<\/h5>\n<p>In most situations, you can protect yourself if you immediately:<\/p>\n<ul>\n<li><strong>DROP<\/strong>&nbsp;<strong>down onto your hands and knees<\/strong>&nbsp;before the earthquake knocks you down. This position protects you from falling but allows you to still move if necessary.<\/li>\n<li><strong>COVER<\/strong>&nbsp;<strong>your head and neck<\/strong>&nbsp;(and your entire body if possible) underneath a sturdy table or desk. If there is no shelter nearby, get down near an interior wall or next to low-lying furniture that won\u2019t fall on you, and cover your head and neck with your arms and hands.<\/li>\n<li><strong>HOLD ON to your shelter<\/strong>&nbsp;(or to your head and neck) until the shaking stops. Be prepared to move with your shelter if the shaking shifts it around.<\/li>\n<\/ul>\n<p>DO NOT run outside or to other rooms during an earthquake.&nbsp;<\/p>\n<p>To reduce your chances of being hurt, take the following actions:<\/p>\n<ul>\n<li>Quickly move away from glass, hanging objects, bookcases, china cabinets, or other large furniture that could fall. Watch for falling objects, such as bricks from fireplaces and chimneys, light fixtures, wall hangings, high shelves, and cabinets with doors that could swing open.<\/li>\n<li>Grab something to shield your head and face from falling debris and broken glass.<\/li>\n<li>Quickly turn off the baking equipment and take cover at the first sign of shaking.<\/li>\n<\/ul>\n<p><strong>DO NOT stand in a doorway.<\/strong>&nbsp;<strong>You are safer under a table.<\/strong>&nbsp;<\/p>\n<\/p><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Goldilocks's Operations Manual: Goldilocks's Operations Manual Revision no: 1 Date: May 30, 2022 Amendments: Revisions and Approval Format: [Revision number] - [date] - [nature of changes] - [approved by] Revision number 1 - May 30, 2022 - Drafting of the whole manual - approved by: Sheena Canonoy Introduction: Introduction Goldilocks Bakeshop, Inc. is a bakeshop [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":28685,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"cover_icon_emoji":"","cover_icon_url":"","tasks_count":"16","template_description":"This operations manual serves as a documentation that our organization uses to guide our members and workers in doing each of our tasks.","template_id":"jtCVwweXbQfbnwYQpGJOOQ","task_0":"Goldilocks's Operations Manual:","task_slug_0":"goldilockss-operations-manual","task_1":"Amendments:","task_slug_1":"amendments","task_2":"Introduction:","task_slug_2":"introduction","task_3":"Manual purpose:","task_slug_3":"manual-purpose","task_4":"Business policies:","task_slug_4":"business-policies","task_5":"Company hierarchy:","task_slug_5":"company-hierarchy","task_6":"Job description:","task_slug_6":"job-description","task_7":"Contact details:","task_slug_7":"contact-details","task_8":"Business processes &amp; 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