{"id":30927,"date":"2023-08-24T04:03:44","date_gmt":"2023-08-24T04:03:44","guid":{"rendered":"https:\/\/www.process.st\/templates\/configuration-manager-onboarding\/"},"modified":"2024-03-05T13:45:49","modified_gmt":"2024-03-05T13:45:49","slug":"configuration-manager-onboarding","status":"publish","type":"post","link":"https:\/\/www.process.st\/templates\/configuration-manager-onboarding\/","title":{"rendered":"Configuration Manager Onboarding"},"content":{"rendered":"\n<section id=\"distribute-configuration-manager-job-description\"> \n <h2>Distribute Configuration Manager Job Description<\/h2>\n <div class=\"text-content\">\n   Please distribute the Configuration Manager job description to the relevant team members. This document provides an overview of the responsibilities and qualifications required for the role. By sharing this information, we ensure that everyone is aware of the expectations and can refer interested candidates to it. \n <\/div> \n <div class=\"members-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Team Members <\/label> <select disabled class=\"form-control\"> <option value=\"A member or group will be selected here\">A member or group will be selected here<\/option> <\/select> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"introduce-configuration-management-tools\"> \n <h2>Introduce Configuration Management Tools<\/h2>\n <div class=\"text-content\">\n   Let's introduce the team to the various Configuration Management tools we use. These tools are essential for tracking and managing changes in our IT infrastructure. We will provide an overview of their features, functionalities, and how to access them. \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Tool 1 Name <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Tool 2 Name <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Tool 3 Name <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Tool 4 Name <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"familiarize-with-the-cmdb\"> \n <h2>Familiarize with the CMDB<\/h2>\n <div class=\"text-content\">\n   The Configuration Management Database (CMDB) is a vital component of our IT infrastructure. It serves as a centralized repository for storing and managing configuration item (CI) data. Familiarize yourself with the CMDB structure, its purpose, and how to navigate through it. \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> CMDB Introduction <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"members-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> CMDB Administrator <\/label> <select disabled class=\"form-control\"> <option value=\"A member or group will be selected here\">A member or group will be selected here<\/option> <\/select> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"train-on-change-management-tasks\"> \n <h2>Train on Change Management Tasks<\/h2>\n <div class=\"text-content\">\n   Change Management is crucial for ensuring that all changes in the IT environment are planned, approved, and implemented smoothly. Training on Change Management tasks will equip you with the knowledge and skills to effectively handle change requests, assess their impact, and mitigate risks. Let's get started! \n <\/div> \n <div class=\"multi-select-content form-field-content\"> \n  <div class=\"form-group\"> <label> Change Management Tasks <\/label> \n  <\/div> \n  <ul class=\"items\"> \n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       1 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Request Assessment \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       2 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Impact Analysis \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       3 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Approval Process \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       4 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Change Implementation \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       5 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Post-Change Review \n    <\/div> <\/li> \n  <\/ul> \n <\/div> \n<\/section> \n<section id=\"train-on-release-management-tasks\"> \n <h2>Train on Release Management Tasks<\/h2> \n<\/section> \n<section id=\"train-on-configuration-audits\"> \n <h2>Train on Configuration Audits<\/h2> \n<\/section> \n<section id=\"setup-access-to-critical-systems\"> \n <h2>Setup Access to Critical Systems<\/h2> \n<\/section> \n<section id=\"review-configuration-management-policies\"> \n <h2>Review Configuration Management Policies<\/h2> \n<\/section> \n<section id=\"approval-review-of-policies\"> \n <h2>Approval: Review of Policies<\/h2>\n <div class=\"approval-content\"> \n  <div class=\"header\"> \n   <div class=\"list-title\">\n    Will be submitted for approval:\n   <\/div> \n  <\/div> \n  <div class=\"approval-rule-subject-tasks-list\"> \n   <ul class=\"list\"> \n    <li> \n     <div class=\"approval-rule-subject-tasks-list-item\"> \n      <div class=\"item\"> \n       <div class=\"container\"> <span class=\"title\">Review Configuration Management Policies<\/span> \n        <div class=\"body\">\n         Will be submitted\n        <\/div> \n       <\/div> \n      <\/div> \n     <\/div> <\/li> \n   <\/ul> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"undergo-itil-training\"> \n <h2>Undergo ITIL Training<\/h2> \n<\/section> \n<section id=\"train-on-incident-management\"> \n <h2>Train on Incident Management<\/h2> \n<\/section> \n<section id=\"get-familiar-with-service-catalog\"> \n <h2>Get Familiar with Service Catalog<\/h2> \n<\/section> \n<section id=\"demonstrate-use-of-configuration-tools\"> \n <h2>Demonstrate Use of Configuration Tools<\/h2> \n<\/section> \n<section id=\"approval-use-of-tools\"> \n <h2>Approval: Use of Tools<\/h2>\n <div class=\"approval-content\"> \n  <div class=\"header\"> \n   <div class=\"list-title\">\n    Will be submitted for approval:\n   <\/div> \n  <\/div> \n  <div class=\"approval-rule-subject-tasks-list\"> \n   <ul class=\"list\"> \n    <li> \n     <div class=\"approval-rule-subject-tasks-list-item\"> \n      <div class=\"item\"> \n       <div class=\"container\"> <span class=\"title\">Demonstrate Use of Configuration Tools<\/span> \n        <div class=\"body\">\n         Will be submitted\n        <\/div> \n       <\/div> \n      <\/div> \n     <\/div> <\/li> \n   <\/ul> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"provide-contact-list-of-configuration-management-team\"> \n <h2>Provide Contact List of Configuration Management Team<\/h2> \n<\/section> \n<section id=\"learn-about-the-it-infrastructure\"> \n <h2>Learn about the IT Infrastructure<\/h2> \n<\/section> \n<section id=\"meet-with-current-configuration-manager\"> \n <h2>Meet with Current Configuration Manager<\/h2> \n<\/section> \n<section id=\"train-on-service-level-agreements\"> \n <h2>Train on Service Level Agreements<\/h2> \n<\/section> \n<section id=\"learn-about-the-business-services\"> \n <h2>Learn about the Business Services<\/h2> \n<\/section> \n<section id=\"approval-business-services-understanding\"> \n <h2>Approval: Business Services Understanding<\/h2>\n <div class=\"approval-content\"> \n  <div class=\"header\"> \n   <div class=\"list-title\">\n    Will be submitted for approval:\n   <\/div> \n  <\/div> \n  <div class=\"approval-rule-subject-tasks-list\"> \n   <ul class=\"list\"> \n    <li> \n     <div class=\"approval-rule-subject-tasks-list-item\"> \n      <div class=\"item\"> \n       <div class=\"container\"> <span class=\"title\">Learn about the Business Services<\/span> \n        <div class=\"body\">\n         Will be submitted\n        <\/div> \n       <\/div> \n      <\/div> \n     <\/div> <\/li> \n   <\/ul> \n  <\/div> \n <\/div> \n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Distribute Configuration Manager Job Description Please distribute the Configuration Manager job description to the relevant team members. This document provides an overview of the responsibilities and qualifications required for the role. By sharing this information, we ensure that everyone is aware of the expectations and can refer interested candidates to it. Team Members A member [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"cover_icon_emoji":"\ud83d\udd27","cover_icon_url":"","tasks_count":"20","template_description":"","template_id":"rNoprOdxLTCdv7ubEQ9KOQ","task_0":"Distribute Configuration Manager Job Description","task_slug_0":"distribute-configuration-manager-job-description","task_1":"Introduce Configuration Management Tools","task_slug_1":"introduce-configuration-management-tools","task_2":"Familiarize with the CMDB","task_slug_2":"familiarize-with-the-cmdb","task_3":"Train on Change Management Tasks","task_slug_3":"train-on-change-management-tasks","task_4":"Train on Release Management Tasks","task_slug_4":"train-on-release-management-tasks","task_5":"Train on Configuration Audits","task_slug_5":"train-on-configuration-audits","task_6":"Setup Access to Critical Systems","task_slug_6":"setup-access-to-critical-systems","task_7":"Review Configuration Management Policies","task_slug_7":"review-configuration-management-policies","task_8":"Approval: Review of Policies","task_slug_8":"approval-review-of-policies","task_9":"Undergo ITIL Training","task_slug_9":"undergo-itil-training","task_10":"Train on Incident Management","task_slug_10":"train-on-incident-management","task_11":"Get Familiar with Service Catalog","task_slug_11":"get-familiar-with-service-catalog","task_12":"Demonstrate Use of Configuration Tools","task_slug_12":"demonstrate-use-of-configuration-tools","task_13":"Approval: Use of Tools","task_slug_13":"approval-use-of-tools","task_14":"Provide Contact List of Configuration Management Team","task_slug_14":"provide-contact-list-of-configuration-management-team","task_15":"Learn about the IT Infrastructure","task_slug_15":"learn-about-the-it-infrastructure","task_16":"Meet with Current Configuration Manager","task_slug_16":"meet-with-current-configuration-manager","task_17":"Train on Service Level Agreements","task_slug_17":"train-on-service-level-agreements","task_18":"Learn about the Business Services","task_slug_18":"learn-about-the-business-services","task_19":"Approval: Business Services Understanding","task_slug_19":"approval-business-services-understanding","task_20":"","task_slug_20":"","task_21":"","task_slug_21":"","task_22":"","task_slug_22":"","task_23":"","task_slug_23":"","task_24":"","task_slug_24":"","task_25":"","task_slug_25":"","task_26":"","task_slug_26":"","task_27":"","task_slug_27":"","task_28":"","task_slug_28":"","task_29":"","task_slug_29":"","task_30":"","task_slug_30":"","task_31":"","task_slug_31":"","task_32":"","task_slug_32":"","task_33":"","task_slug_33":"","task_34":"","task_slug_34":"","task_35":"","task_slug_35":"","task_36":"","task_slug_36":"","task_37":"","task_slug_37":"","task_38":"","task_slug_38":"","task_39":"","task_slug_39":"","task_40":"","task_slug_40":"","task_41":"","task_slug_41":"","task_42":"","task_slug_42":"","task_43":"","task_slug_43":"","task_44":"","task_slug_44":"","task_45":"","task_slug_45":"","task_46":"","task_slug_46":"","task_47":"","task_slug_47":"","task_48":"","task_slug_48":"","task_49":"","task_slug_49":"","task_50":"","task_slug_50":"","task_51":"","task_slug_51":"","task_52":"","task_slug_52":"","task_53":"","task_slug_53":"","task_54":"","task_slug_54":"","task_55":"","task_slug_55":"","task_56":"","task_slug_56":"","task_57":"","task_slug_57":"","task_58":"","task_slug_58":"","task_59":"","task_slug_59":"","task_60":"","task_slug_60":"","task_61":"","task_slug_61":"","task_62":"","task_slug_62":"","task_63":"","task_slug_63":"","task_64":"","task_slug_64":"","task_65":"","task_slug_65":"","task_66":"","task_slug_66":"","task_67":"","task_slug_67":"","task_68":"","task_slug_68":"","task_69":"","task_slug_69":"","task_70":"","task_slug_70":"","task_71":"","task_slug_71":"","task_72":"","task_slug_72":"","task_73":"","task_slug_73":"","task_74":"","task_slug_74":"","task_75":"","task_slug_75":"","task_76":"","task_slug_76":"","task_77":"","task_slug_77":"","task_78":"","task_slug_78":"","task_79":"","task_slug_79":"","task_80":"","task_slug_80":"","task_81":"","task_slug_81":"","task_82":"","task_slug_82":"","task_83":"","task_slug_83":"","task_84":"","task_slug_84":"","task_85":"","task_slug_85":"","task_86":"","task_slug_86":"","task_87":"","task_slug_87":"","task_88":"","task_slug_88":"","task_89":"","task_slug_89":"","task_90":"","task_slug_90":"","task_91":"","task_slug_91":"","task_92":"","task_slug_92":"","task_93":"","task_slug_93":"","task_94":"","task_slug_94":"","task_95":"","task_slug_95":"","task_96":"","task_slug_96":"","task_97":"","task_slug_97":"","task_98":"","task_slug_98":"","task_99":"","task_slug_99":"","footnotes":""},"categories":[11,9],"tags":[],"class_list":["post-30927","post","type-post","status-publish","format-standard","hentry","category-employee-onboarding","category-it"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.process.st\/templates\/wp-json\/wp\/v2\/posts\/30927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.process.st\/templates\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.process.st\/templates\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.process.st\/templates\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.process.st\/templates\/wp-json\/wp\/v2\/comments?post=30927"}],"version-history":[{"count":0,"href":"https:\/\/www.process.st\/templates\/wp-json\/wp\/v2\/posts\/30927\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.process.st\/templates\/wp-json\/wp\/v2\/media?parent=30927"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.process.st\/templates\/wp-json\/wp\/v2\/categories?post=30927"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.process.st\/templates\/wp-json\/wp\/v2\/tags?post=30927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}