{"id":31311,"date":"2023-09-07T05:07:24","date_gmt":"2023-09-07T05:07:24","guid":{"rendered":"https:\/\/www.process.st\/templates\/tcpa-compliance-checklist-for-sms\/"},"modified":"2024-03-05T13:56:41","modified_gmt":"2024-03-05T13:56:41","slug":"tcpa-compliance-checklist-for-sms","status":"publish","type":"post","link":"https:\/\/www.process.st\/templates\/tcpa-compliance-checklist-for-sms\/","title":{"rendered":"TCPA Compliance Checklist for SMS"},"content":{"rendered":"\n<section id=\"gather-recipient-phone-numbers-for-sms-campaign\"> \n <h2>Gather recipient phone numbers for SMS campaign<\/h2>\n <div class=\"text-content\">\n   This task involves collecting the phone numbers of individuals who will be the recipients of the SMS campaign. The phone numbers can be obtained through various channels such as online forms, sign-up sheets, or existing customer databases. It is important to ensure that the collection of phone numbers is done legitimately, without deceiving the individuals. The desired result is to have a comprehensive list of recipient phone numbers that can be used for the SMS campaign. The task may require the use of a form field to input the phone numbers. \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Phone Number <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"ensure-recipient-phone-numbers-were-not-obtained-through-any-form-of-deception\"> \n <h2>Ensure recipient phone numbers were not obtained through any form of deception<\/h2>\n <div class=\"text-content\">\n   This task is crucial to ensure that the phone numbers gathered for the SMS campaign were obtained in an ethical manner and without any deceptive practices. It is important to respect the privacy of individuals and only collect their phone numbers with their explicit consent. The desired result is to confirm that the phone numbers were legitimately obtained. The task may require a form field to document any evidence or proof of consent. \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Evidence of Consent <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"confirm-all-recipient-phone-numbers-are-from-individuals-who-have-given-explicit-consent\"> \n <h2>Confirm all recipient phone numbers are from individuals who have given explicit consent<\/h2>\n <div class=\"text-content\">\n   This task involves verifying that all recipient phone numbers on the list have been given explicit consent by the individuals. It is important to ensure that the SMS campaign is only sent to individuals who have willingly agreed to receive messages. The desired result is to have a confirmed list of phone numbers with explicit consent. The task may require a form field to capture a yes\/no response indicating whether explicit consent has been obtained for each phone number. \n <\/div> \n <div class=\"multi-choice-content form-field-content\"> \n  <div class=\"form-group\"> <label> Explicit Consent Confirmation <\/label> <select disabled class=\"form-control\"> <option value=\"\">Multiple options can be selected from this list<\/option> <\/select> \n  <\/div> \n  <ul class=\"items\"> \n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       1 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Yes \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       2 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      No \n    <\/div> <\/li> \n  <\/ul> \n <\/div> \n<\/section> \n<section id=\"check-if-the-list-of-recipient-phone-numbers-are-uptodate-and-not-on-the-donotcall-list\"> \n <h2>Check if the list of recipient phone numbers are up-to-date and not on the Do-Not-Call list<\/h2>\n <div class=\"text-content\">\n   This task involves checking the list of recipient phone numbers to ensure they are up-to-date and not on the Do-Not-Call list. It is crucial to comply with regulations and avoid sending SMS messages to individuals who have opted out of receiving such communications. The desired result is to have an updated list of phone numbers that are not on the Do-Not-Call list. The task may require a form field to document the outcome of the check. \n <\/div> \n <div class=\"multi-choice-content form-field-content\"> \n  <div class=\"form-group\"> <label> Do-Not-Call List Check <\/label> <select disabled class=\"form-control\"> <option value=\"\">Multiple options can be selected from this list<\/option> <\/select> \n  <\/div> \n  <ul class=\"items\"> \n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       1 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Up-to-date \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       2 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Not on Do-Not-Call list \n    <\/div> <\/li> \n  <\/ul> \n <\/div> \n<\/section> \n<section id=\"determine-message-sending-frequency-for-the-sms-campaign\"> \n <h2>Determine message sending frequency for the SMS campaign<\/h2>\n <div class=\"text-content\">\n   This task involves deciding on the frequency at which the SMS campaign messages will be sent to the recipients. It is important to strike a balance between keeping the recipients engaged and avoiding excessive messaging that could be seen as spam. The desired result is to establish the appropriate message sending frequency for the SMS campaign. The task may require a form field to capture the selected frequency from a list of options. \n <\/div> \n <div class=\"select-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Message Sending Frequency <\/label> <select disabled class=\"form-control\"> <option value=\"An option will be selected here\">An option will be selected here<\/option> <\/select> \n  <\/div> \n  <ul class=\"items\"> \n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       1 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Once a week \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       2 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Twice a month \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       3 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Once a month \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       4 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Every two months \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       5 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Every three months \n    <\/div> <\/li> \n  <\/ul> \n <\/div> \n<\/section> \n<section id=\"prepare-the-sms-campaign-message\"> \n <h2>Prepare the SMS campaign message<\/h2>\n <div class=\"text-content\">\n   This task involves composing the actual content of the SMS campaign message that will be sent to the recipients. It is important to keep the message concise, engaging, and relevant to the campaign objective. The desired result is to have a well-crafted SMS campaign message ready for sending. The task may require a form field to input the message text. \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> SMS Campaign Message <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"ensure-that-sms-message-includes-a-clear-and-conspicuous-disclosure-about-the-messages-they-will-receive\"> \n <h2>Ensure that SMS message includes a clear and conspicuous disclosure about the messages they will receive<\/h2>\n <div class=\"text-content\">\n   This task involves reviewing the SMS message to ensure that it includes a clear and conspicuous disclosure about the types of messages the recipients will receive. It is important to provide transparency and manage recipients' expectations regarding the content of the messages. The desired result is to have a disclosure statement included in the SMS message. The task may require a form field to document any adjustments made to the message. \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Disclosure Statement <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"review-sms-campaign-message-for-adherence-to-the-tcpa-compliance-rules\"> \n <h2>Review SMS campaign message for adherence to the TCPA compliance rules<\/h2>\n <div class=\"text-content\">\n   This task involves reviewing the SMS campaign message to ensure that it complies with the rules and regulations of the Telephone Consumer Protection Act (TCPA). It is important to avoid any violations that could result in penalties or legal issues. The desired result is to have a reviewed SMS campaign message that meets TCPA compliance requirements. The task may require a form field to document any necessary modifications to the message. \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Modifications <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"approval-sms-compliance-officer\"> \n <h2>Approval: SMS Compliance Officer<\/h2>\n <div class=\"approval-content\"> \n  <div class=\"header\"> \n   <div class=\"list-title\">\n    Will be submitted for approval:\n   <\/div> \n  <\/div> \n  <div class=\"approval-rule-subject-tasks-list\"> \n   <ul class=\"list\"> \n    <li> \n     <div class=\"approval-rule-subject-tasks-list-item\"> \n      <div class=\"item\"> \n       <div class=\"container\"> <span class=\"title\">Review SMS campaign message for adherence to the TCPA compliance rules<\/span> \n        <div class=\"body\">\n         Will be submitted\n        <\/div> \n       <\/div> \n      <\/div> \n     <\/div> <\/li> \n   <\/ul> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"include-a-simple-nocost-way-for-recipients-to-optout-of-receiving-further-messages\"> \n <h2>Include a simple, no-cost way for recipients to opt-out of receiving further messages<\/h2>\n <div class=\"text-content\">\n   This task involves including a simple and no-cost mechanism for recipients to opt-out of receiving further messages from the SMS campaign. It is important to provide recipients with the option to unsubscribe and respect their preferences. The desired result is to have an opt-out mechanism integrated into the SMS campaign. The task may require a form field to document the included opt-out method. \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Opt-Out Mechanism <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"test-the-optout-mechanism-to-ensure-smooth-function\"> \n <h2>Test the opt-out mechanism to ensure smooth function<\/h2>\n <div class=\"text-content\">\n   This task involves testing the opt-out mechanism included in the SMS campaign to ensure that it functions properly. It is important to verify that recipients can easily and effectively opt-out of receiving further messages if they choose to do so. The desired result is to confirm that the opt-out mechanism works seamlessly. The task may require a form field to document any issues encountered during the test. \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Test Results <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"ensure-that-messages-will-only-be-sent-between-8am9pm-according-to-recipients-local-time\"> \n <h2>Ensure that messages will only be sent between 8am-9pm according to recipient's local time<\/h2>\n <div class=\"text-content\">\n   This task involves ensuring that the SMS messages will be sent to the recipients only between 8am-9pm based on their local time. It is important to respect the privacy and convenience of the recipients by limiting the hours of messaging. The desired result is to have a setting in place that ensures messages are sent within the specified time frame. The task may require a form field to capture the time zone information of the recipients. \n <\/div> \n <div class=\"select-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Recipient's Time Zone <\/label> <select disabled class=\"form-control\"> <option value=\"An option will be selected here\">An option will be selected here<\/option> <\/select> \n  <\/div> \n  <ul class=\"items\"> \n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       1 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Eastern Standard Time \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       2 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Central Standard Time \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       3 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Mountain Standard Time \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       4 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Pacific Standard Time \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       5 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Other \n    <\/div> <\/li> \n  <\/ul> \n <\/div> \n<\/section> \n<section id=\"identify-process-for-immediate-removal-of-optedout-recipients-from-the-campaign-list\"> \n <h2>Identify process for immediate removal of opted-out recipients from the campaign list<\/h2>\n <div class=\"text-content\">\n   This task involves identifying a process or procedure to immediately remove recipients who have opted out of receiving further messages from the SMS campaign. It is important to promptly honor recipients' preferences and ensure that they no longer receive any messages. The desired result is to have a well-defined process in place for the removal of opted-out recipients. The task may require a form field to document the details of the process. \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Opt-Out Removal Process <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"keep-records-of-consent-campaign-messages-and-optouts-for-minimum-4-years\"> \n <h2>Keep records of consent, campaign messages and opt-outs for minimum 4 years<\/h2>\n <div class=\"text-content\">\n   This task involves maintaining records of all consent obtained, campaign messages sent, and opt-outs received for a minimum period of 4 years. It is important to have a record-keeping system in place to comply with regulations and address any potential disputes or inquiries. The desired result is to have a documented record of all relevant information. The task may require a form field to document the storage location or system used for record-keeping. \n <\/div> \n <div class=\"date-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Record Keeping Start Date <\/label> \n   <div class=\"date-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-calendar btn-icon\"><\/i> Date will be set here <\/button> \n   <\/div> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"develop-a-plan-to-handle-any-potential-complaints-or-violations\"> \n <h2>Develop a plan to handle any potential complaints or violations<\/h2>\n <div class=\"text-content\">\n   This task involves developing a plan or strategy to handle any potential complaints or violations related to the SMS campaign. It is important to be prepared and proactive in addressing any issues that may arise to maintain compliance and protect the reputation of the organization. The desired result is to have a well-thought-out plan for managing complaints or violations. The task may require a form field to document the key steps or actions outlined in the plan. \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Complaints\/Violations Plan <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"approval-legal-advisor\"> \n <h2>Approval: Legal Advisor<\/h2>\n <div class=\"approval-content\"> \n  <div class=\"header\"> \n   <div class=\"list-title\">\n    Will be submitted for approval:\n   <\/div> \n  <\/div> \n  <div class=\"approval-rule-subject-tasks-list\"> \n   <ul class=\"list\"> \n    <li> \n     <div class=\"approval-rule-subject-tasks-list-item\"> \n      <div class=\"item\"> \n       <div class=\"container\"> <span class=\"title\">Ensure recipient phone numbers were not obtained through any form of deception<\/span> \n        <div class=\"body\">\n         Will be submitted\n        <\/div> \n       <\/div> \n      <\/div> \n     <\/div> <\/li> \n   <\/ul> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"set-date-for-sms-campaign-launch\"> \n <h2>Set date for SMS campaign launch<\/h2>\n <div class=\"text-content\">\n   This task involves setting a specific date for the launch of the SMS campaign. It is important to establish a target launch date to ensure proper planning and coordination. The desired result is to have a clear launch date for the SMS campaign. The task may require a form field to input the selected date. \n <\/div> \n <div class=\"date-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Launch Date <\/label> \n   <div class=\"date-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-calendar btn-icon\"><\/i> Date will be set here <\/button> \n   <\/div> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"prepare-training-for-employees-involved-in-the-sms-campaign\"> \n <h2>Prepare training for employees involved in the SMS campaign<\/h2>\n <div class=\"text-content\">\n   This task involves preparing training materials or resources for employees who will be involved in the SMS campaign. It is important to ensure that all employees understand their roles, responsibilities, and the compliance requirements associated with the campaign. The desired result is to have comprehensive training materials ready for the employees. The task may require a form field to document the key topics or contents of the training. \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Training Materials <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"train-employees-on-tcpa-compliance-and-campaign-specifics\"> \n <h2>Train employees on TCPA compliance and campaign specifics<\/h2>\n <div class=\"text-content\">\n   This task involves providing training to employees on TCPA compliance regulations and the specific details of the SMS campaign. It is important to ensure that all employees are knowledgeable about the compliance rules and understand how to execute the campaign effectively. The desired result is to have well-trained employees who are aware of the compliance requirements and ready to execute the campaign. The task may require a form field to document the training methods used or any additional resources provided. \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Training Documentation <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"launch-sms-campaign\"> \n <h2>Launch SMS campaign<\/h2>\n <div class=\"text-content\">\n   This task involves officially launching the SMS campaign, sending the messages to the designated recipients. It is important to ensure that all the necessary preparations have been made and that the campaign is ready for execution. The desired result is to successfully launch the SMS campaign. The task may require a form field to document the launch confirmation or any relevant notes. \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Launch Confirmation <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Gather recipient phone numbers for SMS campaign This task involves collecting the phone numbers of individuals who will be the recipients of the SMS campaign. The phone numbers can be obtained through various channels such as online forms, sign-up sheets, or existing customer databases. It is important to ensure that the collection of phone numbers [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"cover_icon_emoji":"\ud83d\udccb","cover_icon_url":"","tasks_count":"20","template_description":"","template_id":"vvR6HgtSCG8soH3LG7JIzQ","task_0":"Gather recipient phone numbers for SMS campaign","task_slug_0":"gather-recipient-phone-numbers-for-sms-campaign","task_1":"Ensure recipient phone numbers were not obtained through any form of deception","task_slug_1":"ensure-recipient-phone-numbers-were-not-obtained-through-any-form-of-deception","task_2":"Confirm all recipient phone numbers are from individuals who have given explicit consent","task_slug_2":"confirm-all-recipient-phone-numbers-are-from-individuals-who-have-given-explicit-consent","task_3":"Check if the list of recipient phone numbers are up-to-date and not on the Do-Not-Call list","task_slug_3":"check-if-the-list-of-recipient-phone-numbers-are-uptodate-and-not-on-the-donotcall-list","task_4":"Determine message sending frequency for the SMS campaign","task_slug_4":"determine-message-sending-frequency-for-the-sms-campaign","task_5":"Prepare the SMS campaign message","task_slug_5":"prepare-the-sms-campaign-message","task_6":"Ensure that SMS message includes a clear and conspicuous disclosure about the messages they will receive","task_slug_6":"ensure-that-sms-message-includes-a-clear-and-conspicuous-disclosure-about-the-messages-they-will-receive","task_7":"Review SMS campaign message for adherence to the TCPA compliance rules","task_slug_7":"review-sms-campaign-message-for-adherence-to-the-tcpa-compliance-rules","task_8":"Approval: SMS Compliance Officer","task_slug_8":"approval-sms-compliance-officer","task_9":"Include a simple, no-cost way for recipients to opt-out of receiving further 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