{"id":31780,"date":"2023-09-23T03:07:04","date_gmt":"2023-09-23T03:07:04","guid":{"rendered":"https:\/\/www.process.st\/templates\/new-supervisor-training-checklist\/"},"modified":"2024-03-05T14:11:14","modified_gmt":"2024-03-05T14:11:14","slug":"new-supervisor-training-checklist","status":"publish","type":"post","link":"https:\/\/www.process.st\/templates\/new-supervisor-training-checklist\/","title":{"rendered":"New Supervisor Training Checklist"},"content":{"rendered":"\n<section id=\"provide-the-new-supervisor-with-a-company-introduction-and-an-organizational-chart\"> \n <h2>Provide the new supervisor with a company introduction and an organizational chart<\/h2>\n <div class=\"text-content\">\n   This task is crucial for helping the new supervisor get familiar with the company's structure and hierarchy. It provides an overview of the organization's various departments and their respective positions. The organizational chart will visually map out the reporting structure and help the new supervisor understand their place in the company. By providing this information, we ensure that the new supervisor can effectively navigate the company and establish relationships with key personnel. \n <\/div> \n <div class=\"file-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Upload Company Introduction <\/label> \n   <div class=\"file-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button> \n   <\/div> \n  <\/div> \n <\/div> \n <div class=\"file-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Upload Organizational Chart <\/label> \n   <div class=\"file-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button> \n   <\/div> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"introduce-new-supervisor-to-their-team-and-colleagues\"> \n <h2>Introduce new supervisor to their team and colleagues<\/h2>\n <div class=\"text-content\">\n   In order to foster a sense of belonging and integration, this task involves introducing the new supervisor to their team and other colleagues within the organization. By doing so, we create an opportunity for the new supervisor to start building relationships and establish open lines of communication. This task plays a critical role in helping the new supervisor feel welcome and comfortable in their new role. \n <\/div> \n <div class=\"members-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Select Team Members <\/label> <select disabled class=\"form-control\"> <option value=\"A member or group will be selected here\">A member or group will be selected here<\/option> <\/select> \n  <\/div> \n <\/div> \n <div class=\"members-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Select Colleagues <\/label> <select disabled class=\"form-control\"> <option value=\"A member or group will be selected here\">A member or group will be selected here<\/option> <\/select> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"discuss-the-companys-overall-objectives-and-goals\"> \n <h2>Discuss the company's overall objectives and goals<\/h2>\n <div class=\"text-content\">\n   This task provides an overview of the organization's mission, vision, and high-level objectives. It allows the new supervisor to understand the bigger picture and align their work with the company's goals. By discussing the company's overall objectives and goals, we set a clear direction for the new supervisor and ensure that their efforts are aligned with the organization's strategic priorities. \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Describe the company's overall objectives and goals <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"explain-the-new-supervisors-specific-role-and-responsibilities\"> \n <h2>Explain the new supervisor's specific role and responsibilities<\/h2>\n <div class=\"text-content\">\n   This task aims to clarify the new supervisor's specific role and responsibilities within the organization. By providing a detailed explanation, we ensure that the new supervisor fully understands their duties, tasks, and areas of responsibility. Clarifying the new supervisor's role helps ensure that they can perform their job effectively and contribute to the overall success of the team and organization. \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Explain the new supervisor's specific role and responsibilities <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"provide-resources-on-the-companys-policies-and-procedures\"> \n <h2>Provide resources on the company's policies and procedures<\/h2>\n <div class=\"text-content\">\n   This task involves providing the new supervisor with access to resources that outline the company's policies and procedures. By equipping the new supervisor with this information, we ensure that they understand and comply with the organization's guidelines, thereby promoting a consistent and fair work environment. This task helps the new supervisor navigate various situations and make informed decisions in line with the company's policies and procedures. \n <\/div> \n <div class=\"file-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Upload Company Policies and Procedures <\/label> \n   <div class=\"file-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button> \n   <\/div> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"schedule-orientation-meetings-with-department-heads\"> \n <h2>Schedule orientation meetings with department heads<\/h2>\n <div class=\"text-content\">\n   Arranging orientation meetings with department heads is essential for the new supervisor to gain a comprehensive understanding of each department's functions, challenges, and goals. These meetings give the new supervisor an opportunity to establish connections, understand interdepartmental dependencies, and gather valuable insights. Through these orientation meetings, the new supervisor can build rapport and collaborate effectively with department heads. \n <\/div> \n <div class=\"members-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Select Department Heads <\/label> <select disabled class=\"form-control\"> <option value=\"A member or group will be selected here\">A member or group will be selected here<\/option> <\/select> \n  <\/div> \n <\/div> \n <div class=\"date-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Select Meeting Dates <\/label> \n   <div class=\"date-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-calendar btn-icon\"><\/i> Date will be set here <\/button> \n   <\/div> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"ensure-completion-of-mandatory-hr-paperwork\"> \n <h2>Ensure completion of mandatory HR paperwork<\/h2>\n <div class=\"text-content\">\n   This task ensures that all the necessary HR paperwork is completed by the new supervisor. This includes forms related to employment, benefits, confidentiality, and any other required documentation. By completing these forms, we ensure that the new supervisor is legally and formally onboarded, allowing them to assume their new role and responsibilities within the organization. \n <\/div> \n <div class=\"file-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Upload Completed HR Paperwork <\/label> \n   <div class=\"file-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button> \n   <\/div> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"setup-the-new-supervisors-workspace-including-computer-systems-and-software-access\"> \n <h2>Setup the new supervisor's workspace including computer systems and software access<\/h2>\n <div class=\"text-content\">\n   This task involves setting up the new supervisor's workspace, including their computer systems, software access, and any other equipment necessary for their role. By ensuring that the new supervisor has all the required tools and resources, we enable them to quickly start working and contribute to the team's objectives. This task plays a crucial role in providing the new supervisor with a productive work environment. \n <\/div> \n <div class=\"multi-select-content form-field-content\"> \n  <div class=\"form-group\"> <label> Select Setup tasks <\/label> \n  <\/div> \n  <ul class=\"items\"> \n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       1 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Computer Systems \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       2 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Software Access \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       3 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Equipment Setup \n    <\/div> <\/li> \n  <\/ul> \n <\/div> \n<\/section> \n<section id=\"training-on-company-specific-tools-and-software\"> \n <h2>Training on company specific tools and software<\/h2>\n <div class=\"text-content\">\n   This task provides the new supervisor with training on the specific tools and software used within the organization. By familiarizing the new supervisor with these tools, we ensure that they can effectively utilize them to perform their duties and collaborate with team members. This training task is essential for the new supervisor to quickly adapt to the company's technological landscape. \n <\/div> \n <div class=\"multi-select-content form-field-content\"> \n  <div class=\"form-group\"> <label> Select Training tasks <\/label> \n  <\/div> \n  <ul class=\"items\"> \n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       1 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Tool A \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       2 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Tool B \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       3 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Tool C \n    <\/div> <\/li> \n  <\/ul> \n <\/div> \n<\/section> \n<section id=\"provide-access-to-all-necessary-documents-and-files\"> \n <h2>Provide access to all necessary documents and files<\/h2>\n <div class=\"text-content\">\n   This task aims to provide the new supervisor with access to all the necessary documents and files related to their role and responsibilities. By granting them access to these resources, we facilitate their ability to review relevant information, make informed decisions, and efficiently carry out their duties. Providing access to necessary documents and files ensures that the new supervisor can hit the ground running. \n <\/div> \n <div class=\"file-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Upload Necessary Documents and Files <\/label> \n   <div class=\"file-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button> \n   <\/div> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"sign-up-for-necessary-training-workshops-and-seminars\"> \n <h2>Sign up for necessary training workshops and seminars<\/h2>\n <div class=\"text-content\">\n   This task involves signing up the new supervisor for any necessary training workshops and seminars that will further develop their skills and knowledge. By facilitating their participation in these opportunities, we empower the new supervisor to continuously learn and grow in their role. Attending training workshops and seminars contributes to the new supervisor's professional development and ensures they can effectively fulfill their responsibilities. \n <\/div> \n <div class=\"multi-choice-content form-field-content\"> \n  <div class=\"form-group\"> <label> Select Training Workshops and Seminars <\/label> <select disabled class=\"form-control\"> <option value=\"\">Multiple options can be selected from this list<\/option> <\/select> \n  <\/div> \n  <ul class=\"items\"> \n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       1 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Workshop A \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       2 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Workshop B \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       3 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Workshop C \n    <\/div> <\/li> \n  <\/ul> \n <\/div> \n<\/section> \n<section id=\"approval-hr-on-completion-of-paperwork-and-initial-orientation\"> \n <h2>Approval: HR on completion of paperwork and initial orientation<\/h2>\n <div class=\"approval-content\"> \n  <div class=\"header\"> \n   <div class=\"list-title\">\n    Will be submitted for approval:\n   <\/div> \n  <\/div> \n  <div class=\"approval-rule-subject-tasks-list\"> \n   <ul class=\"list\"> \n    <li> \n     <div class=\"approval-rule-subject-tasks-list-item\"> \n      <div class=\"item\"> \n       <div class=\"container\"> <span class=\"title\">Ensure completion of mandatory HR paperwork<\/span> \n        <div class=\"body\">\n         Will be submitted\n        <\/div> \n       <\/div> \n      <\/div> \n     <\/div> <\/li> \n   <\/ul> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"assign-a-mentor-for-the-initial-period-of-1-month\"> \n <h2>Assign a mentor for the initial period of 1 month<\/h2>\n <div class=\"text-content\">\n   Assigning a mentor to the new supervisor for the first month allows them to receive guidance, support, and valuable insights from an experienced colleague. The mentor acts as a trusted advisor, helping the new supervisor navigate challenges, learn about the organization's culture, and understand best practices. This task aims to foster the new supervisor's professional growth and integration within the team. \n <\/div> \n <div class=\"members-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Select a Mentor <\/label> <select disabled class=\"form-control\"> <option value=\"A member or group will be selected here\">A member or group will be selected here<\/option> <\/select> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"schedule-weekly-checkin-meetings-for-the-first-month\"> \n <h2>Schedule weekly check-in meetings for the first month<\/h2>\n <div class=\"text-content\">\n   Scheduling weekly check-in meetings with the new supervisor during their first month helps ensure a smooth transition and facilitates ongoing support. These meetings provide an opportunity to address any questions, concerns, or challenges that the new supervisor may encounter. By scheduling regular check-in meetings, we actively support the new supervisor's progress, offer guidance, and provide a platform for open communication. \n <\/div> \n <div class=\"members-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Select a Supervisor for Check-in Meetings <\/label> <select disabled class=\"form-control\"> <option value=\"A member or group will be selected here\">A member or group will be selected here<\/option> <\/select> \n  <\/div> \n <\/div> \n <div class=\"date-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Select Meeting Dates <\/label> \n   <div class=\"date-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-calendar btn-icon\"><\/i> Date will be set here <\/button> \n   <\/div> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"present-an-overview-of-current-projects-and-tasks\"> \n <h2>Present an overview of current projects and tasks<\/h2>\n <div class=\"text-content\">\n   This task involves presenting an overview of the current projects and tasks that the new supervisor will be involved in. By providing this overview, we ensure that the new supervisor has a clear understanding of the ongoing initiatives, their objectives, and the expected outcomes. This task helps the new supervisor seamlessly integrate into the team and effectively contribute to the progress of projects and tasks. \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Provide an Overview of Current Projects and Tasks <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"brief-on-the-performance-metrics-and-evaluations\"> \n <h2>Brief on the performance metrics and evaluations<\/h2>\n <div class=\"text-content\">\n   This task aims to familiarize the new supervisor with the performance metrics and evaluation criteria used within the organization. By providing this briefing, we ensure that the new supervisor understands how their performance will be evaluated and which key metrics to focus on. Understanding the performance expectations allows the new supervisor to align their efforts and contribute to the team's success. \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Brief on Performance Metrics and Evaluations <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"approval-manager-on-the-supervisors-understanding-of-roles-and-responsibilities\"> \n <h2>Approval: Manager on the supervisor's understanding of roles and responsibilities<\/h2>\n <div class=\"approval-content\"> \n  <div class=\"header\"> \n   <div class=\"list-title\">\n    Will be submitted for approval:\n   <\/div> \n  <\/div> \n  <div class=\"approval-rule-subject-tasks-list\"> \n   <ul class=\"list\"> \n    <li> \n     <div class=\"approval-rule-subject-tasks-list-item\"> \n      <div class=\"item\"> \n       <div class=\"container\"> <span class=\"title\">Explain the new supervisor's specific role and responsibilities<\/span> \n        <div class=\"body\">\n         Will be submitted\n        <\/div> \n       <\/div> \n      <\/div> \n     <\/div> <\/li> \n   <\/ul> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"share-updated-contact-list-of-team-members-and-important-personnel\"> \n <h2>Share updated contact list of team members and important personnel<\/h2>\n <div class=\"text-content\">\n   This task involves sharing an updated contact list that includes the details of team members and other important personnel within the organization. By sharing this contact list, we enable the new supervisor to easily connect and communicate with relevant stakeholders. Having up-to-date contact information ensures smooth collaboration and facilitates effective teamwork. \n <\/div> \n <div class=\"file-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Upload Updated Contact List <\/label> \n   <div class=\"file-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button> \n   <\/div> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"complete-module-on-companys-ethics-and-compliance\"> \n <h2>Complete module on company's ethics and compliance<\/h2>\n <div class=\"text-content\">\n   This task requires the new supervisor to complete a module on the company's ethics and compliance practices. By completing this module, the new supervisor gains the necessary knowledge to adhere to the organization's ethical guidelines and regulatory requirements. Understanding and practicing ethical and compliant behavior is essential for a supervisor in maintaining the company's reputation and fostering a positive work environment. \n <\/div> \n <div class=\"multi-select-content form-field-content\"> \n  <div class=\"form-group\"> <label> Select Module Tasks <\/label> \n  <\/div> \n  <ul class=\"items\"> \n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       1 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Ethics Overview \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       2 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Compliance Training \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       3 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Quiz \n    <\/div> <\/li> \n  <\/ul> \n <\/div> \n<\/section> \n<section id=\"approval-compliance-officer-on-completed-ethics-and-compliance-module\"> \n <h2>Approval: Compliance Officer on completed ethics and compliance module<\/h2>\n <div class=\"approval-content\"> \n  <div class=\"header\"> \n   <div class=\"list-title\">\n    Will be submitted for approval:\n   <\/div> \n  <\/div> \n  <div class=\"approval-rule-subject-tasks-list\"> \n   <ul class=\"list\"> \n    <li> \n     <div class=\"approval-rule-subject-tasks-list-item\"> \n      <div class=\"item\"> \n       <div class=\"container\"> <span class=\"title\">Complete module on company's ethics and compliance<\/span> \n        <div class=\"body\">\n         Will be submitted\n        <\/div> \n       <\/div> \n      <\/div> \n     <\/div> <\/li> \n   <\/ul> \n  <\/div> \n <\/div> \n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Provide the new supervisor with a company introduction and an organizational chart This task is crucial for helping the new supervisor get familiar with the company's structure and hierarchy. It provides an overview of the organization's various departments and their respective positions. The organizational chart will visually map out the reporting structure and help the [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"cover_icon_emoji":"\ud83d\udccb","cover_icon_url":"","tasks_count":"20","template_description":"","template_id":"sXCDBCM_89CPs43hkOhK1g","task_0":"Provide the new supervisor with a company introduction and an organizational chart","task_slug_0":"provide-the-new-supervisor-with-a-company-introduction-and-an-organizational-chart","task_1":"Introduce new supervisor to their team and colleagues","task_slug_1":"introduce-new-supervisor-to-their-team-and-colleagues","task_2":"Discuss the company's overall objectives and goals","task_slug_2":"discuss-the-companys-overall-objectives-and-goals","task_3":"Explain the new supervisor's specific role and responsibilities","task_slug_3":"explain-the-new-supervisors-specific-role-and-responsibilities","task_4":"Provide resources on the company's policies and procedures","task_slug_4":"provide-resources-on-the-companys-policies-and-procedures","task_5":"Schedule orientation meetings with department heads","task_slug_5":"schedule-orientation-meetings-with-department-heads","task_6":"Ensure completion of mandatory HR paperwork","task_slug_6":"ensure-completion-of-mandatory-hr-paperwork","task_7":"Setup the new supervisor's workspace including computer systems and software access","task_slug_7":"setup-the-new-supervisors-workspace-including-computer-systems-and-software-access","task_8":"Training on company specific tools and software","task_slug_8":"training-on-company-specific-tools-and-software","task_9":"Provide access to all necessary documents and files","task_slug_9":"provide-access-to-all-necessary-documents-and-files","task_10":"Sign up for necessary training workshops and 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