{"id":3398,"date":"2015-12-01T23:27:37","date_gmt":"2015-12-01T23:27:37","guid":{"rendered":"https:\/\/www.process.st\/templates\/restaurant-employee-onboarding-checklist\/"},"modified":"2024-02-28T15:58:26","modified_gmt":"2024-02-28T15:58:26","slug":"restaurant-employee-onboarding-checklist","status":"publish","type":"post","link":"https:\/\/www.process.st\/templates\/restaurant-employee-onboarding-checklist\/","title":{"rendered":"Restaurant Employee Onboarding Checklist"},"content":{"rendered":"<section id=\"introduction\">\n<h2>Introduction:<\/h2>\n<div class=\"text-content\">\n <\/div>\n<div class=\"image-content\">\n<figure> <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/glNrszaS0IFpGzvXZZtDNw.png\" alt=\"Introduction:\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/glNrszaS0IFpGzvXZZtDNw.png\"> <\/a><br \/>\n  <\/figure>\n<\/p><\/div>\n<div class=\"text-content\">\n<p>Effective restaurant employee onboarding is a way to increase retention, necessary for companies without money to burn because new hires are a big drain on company money if they churn out.<\/p>\n<p>According to <a href=\"https:\/\/medium.com\/evergreen-business-weekly\" rel=\"nofollow noopener\" target=\"_blank\">Evergreen Business Weekly<\/a>, the cost of <a href=\"https:\/\/medium.com\/evergreen-business-weekly\/why-employee-onboarding-is-holding-back-your-team-and-how-to-get-it-right-3ec5b3b36f6e\" rel=\"nofollow noopener\" target=\"_blank\">replacing an employee is $65,510<\/a>.<\/p>\n<p>With this in mind, a good onboarding process is priceless, especially when standardized, perfected and implemented efficiently.<\/p>\n<p>Our checklist software, <a href=\"https:\/\/www.process.st\/\" rel=\"nofollow noopener\" target=\"_blank\">Process Street<\/a>, aims to help businesses create and run recurring processes like onboarding.<\/p>\n<p>Assign this checklist to yourself, the new hire's mentor and the hiring manager to get a piece-by-piece detailed overview on progress.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"before-first-day\">\n<h2>Before first day:<\/h2>\n<div class=\"text-content\">\n<p>Learn more about employee onboarding with Process Street.<\/p>\n<\/p><\/div>\n<div class=\"video-content\">\n<div class=\"iframe-container\"> <iframe src=\"https:\/\/www.youtube.com\/embed\/Ow0086yLROw?modestbranding=1&amp;showinfo=0\" frameborder=\"0\" allowfullscreen=\"true\"> <\/iframe>\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"record-basic-information\">\n<h2>Record basic information<\/h2>\n<div class=\"text-content\">\n<p>Before the onboarding process can begin, you\u2019re required to prepare any necessary paperwork and information before your new hire\u2019s first day. You can start preparing this paperwork by recording the following information in the form field below<\/p>\n<\/p><\/div>\n<div class=\"text-field-content form-field-content\">\n<div class=\"form-group\"> <label> Employee first name <\/label><br \/>\n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\">\n  <\/div>\n<\/p><\/div>\n<div class=\"text-field-content form-field-content\">\n<div class=\"form-group\"> <label> Employee last name <\/label><br \/>\n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\">\n  <\/div>\n<\/p><\/div>\n<div class=\"date-field-content form-field-content\">\n<div class=\"form-group\"> <label> Start date <\/label> <\/p>\n<div class=\"date-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-calendar btn-icon\"><\/i> Date will be set here <\/button>\n   <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"select-field-content form-field-content\">\n<div class=\"form-group\"> <label> Preferred contact method <\/label> <select disabled class=\"form-control\"><option value=\"An option will be selected here\">An option will be selected here<\/option><\/select>\n  <\/div>\n<\/p><\/div>\n<div class=\"text-field-content form-field-content\">\n<div class=\"form-group\"> <label> If other, please specify <\/label><br \/>\n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\">\n  <\/div>\n<\/p><\/div>\n<div class=\"select-field-content form-field-content\">\n<div class=\"form-group\"> <label> Do you have an employee handbook? <\/label> <select disabled class=\"form-control\"><option value=\"An option will be selected here\">An option will be selected here<\/option><\/select>\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"prepare-paperwork\">\n<h2>Prepare paperwork<\/h2>\n<div class=\"text-content\">\n<p>When hiring a<strong> new employee<\/strong> you need to <strong>remember the basics<\/strong> - <strong>all forms<\/strong> must be intact and <strong>passed on to the HR department<\/strong>. Save <strong>copies<\/strong> of these vital forms using the<strong> form fields<\/strong> below.<\/p>\n<\/p><\/div>\n<div class=\"file-field-content form-field-content\">\n<div class=\"form-group\"> <label> W-4 form <\/label> <\/p>\n<div class=\"file-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button>\n   <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"file-field-content form-field-content\">\n<div class=\"form-group\"> <label> I-9 form <\/label> <\/p>\n<div class=\"file-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button>\n   <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"file-field-content form-field-content\">\n<div class=\"form-group\"> <label> Intellectual property and assignment agreement <\/label> <\/p>\n<div class=\"file-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button>\n   <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"file-field-content form-field-content\">\n<div class=\"form-group\"> <label> Non-disclosure agreement <\/label> <\/p>\n<div class=\"file-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button>\n   <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"text-content\">\n<p>If you require some<strong> examples<\/strong> of the necessary forms, <strong>see below<\/strong>.<\/p>\n<ol>\n<li>Intellectual property and assignment agreement (<a href=\"https:\/\/www.docracy.com\/6480\/short-ip-assignment-agreement-for-internet-startup\" rel=\"nofollow noopener\" target=\"_blank\">Customizable example<\/a>)<\/li>\n<li>Non-Disclosure agreement (<a href=\"https:\/\/www.docracy.com\/0fj9jsndtwt\/nda\" rel=\"nofollow noopener\" target=\"_blank\">Customizable example<\/a>)<\/li>\n<\/ol><\/div>\n<div class=\"text-content\">\n<p class=\"style-info\">You can also edit what paperwork you want to upload during this onboarding process by adding the workflow to your library and clicking '<a href=\"https:\/\/www.process.st\/help\/docs\/editing-workflows\/\" rel=\"nofollow noopener\" target=\"_self\">Edit<\/a>.'&nbsp;<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"approval\">\n<h2>Approval: <\/h2>\n<div class=\"approval-content\">\n<div class=\"header\">\n<div class=\"list-title\">\n    Will be submitted for approval:\n   <\/div>\n<\/p><\/div>\n<div class=\"approval-rule-subject-tasks-list\">\n<ul class=\"list\">\n<li>\n<div class=\"approval-rule-subject-tasks-list-item\">\n<div class=\"item\">\n<div class=\"container\"> <span class=\"title\">Prepare paperwork<\/span> <\/p>\n<div class=\"body\">\n         Will be submitted\n        <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"send-a-welcome-email\">\n<h2>Send a welcome email<\/h2>\n<div class=\"text-content\">\n<p>Send an email welcoming the new employee and reminding them of the state date that was selected upon accepting the offer.&nbsp;<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"inform-the-rest-of-the-team\">\n<h2>Inform the rest of the team<\/h2>\n<div class=\"text-content\">\n<p>Send an email to your existing team to inform them of the new hire.&nbsp;<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"first-week\">\n<h2>First week:<\/h2>\n<div class=\"text-content\">\n<p>These are tasks that should be completed within the employee\u2019s first week of employment.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"prepare-a-list-of-other-staff-and-their-responsibilities\">\n<h2>Prepare a list of other staff and their responsibilities<\/h2>\n<div class=\"text-content\">\n<p>Next up in the restaurant employee onboarding checklist, you need to get the employee up to speed on who everyone they'll be working with is.<\/p>\n<p>Record the details of these people with the form fields below - feel free to add more if necessary.<\/p>\n<p>Aim to include bios and job titles to help the new hire familiarize them with who they'll be supervised by and reporting to.<\/p>\n<p class=\"style-info\">You can add more contact form fields by clicking the '<a href=\"https:\/\/www.process.st\/help\/docs\/editing-workflows\/\" rel=\"nofollow noopener\" target=\"_blank\">Edit<\/a>' button in this workflow.&nbsp;<\/p>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> Contact 1 details <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> Contact 2 details <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> Contact 3 details <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> Contact 4 details <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"discuss-the-list-of-responsibilities-and-objectives\">\n<h2>Discuss the list of responsibilities and objectives<\/h2>\n<div class=\"text-content\">\n<p>Arrange a meeting with the new hire using <a href=\"https:\/\/www.process.st\/2014\/05\/how-to-manage-small-business-calendars-in-the-cloud\/\" rel=\"nofollow noopener\" target=\"_blank\">Google Calendar<\/a>, and go over the job description, discussing and expanding on any unclear areas. Record the date and time of this meeting with the form field below.<\/p>\n<\/p><\/div>\n<div class=\"date-field-content form-field-content\">\n<div class=\"form-group\"> <label> First day meeting <\/label> <\/p>\n<div class=\"date-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-calendar btn-icon\"><\/i> Date will be set here <\/button>\n   <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"text-content\">\n<p>By the end of the meeting, your new hire should be clear on their responsibilities and goals, and you should be clear on their understanding of your expectations.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"assign-a-mentor\">\n<h2>Assign a mentor<\/h2>\n<div class=\"text-content\">\n<p>A mentor (an established employee who is familiar with how your restaurant operates) should be assigned to the new hire so they can shadow and learn from them. Record this mentor in the form field below.<\/p>\n<\/p><\/div>\n<div class=\"text-content\">\n<p>According to <a href=\"http:\/\/www.chron.com\/\" rel=\"nofollow noopener\" target=\"_blank\">Chron<\/a>:<\/p>\n<p>\"Shadowing is an interpersonal form of demonstration. The method involves trainees following around a mentor while the mentor performs his regular job duties. This gives the trainee a feel for the job before she attempts to perform her responsibilities. They also can observe how seasoned employees handle a variety of real-life scenarios.\"<\/p>\n<p>(Source: <a href=\"http:\/\/smallbusiness.chron.com\/methods-training-restaurant-employees-18140.html\" rel=\"nofollow noopener\" target=\"_blank\">chron.com<\/a>)<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"tour-the-facility\">\n<h2>Tour the facility<\/h2>\n<div class=\"text-content\">\n<p>On their first day, you need to<strong> ensure<\/strong> that the <strong>new hire is familiar with the layout of your restaurant<\/strong>. To this end, make sure that the new hire is familiar with <strong>all items<\/strong> of the <strong>sub-checklist<\/strong> below<\/p>\n<\/p><\/div>\n<div class=\"multi-select-content form-field-content\">\n<ul class=\"items\">\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       1\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Table numbers and areas\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       2\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Fire exits\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       3\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Bathrooms\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       4\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      First aid areas\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       5\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Supervisor's office\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       6\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Smoking areas\n    <\/div>\n<\/li>\n<\/ul><\/div>\n<\/section>\n<section id=\"conditional-link-employee-handbook\">\n<h2>[CONDITIONAL] Link employee handbook<\/h2>\n<div class=\"text-content\">\n<p>An employee handbook is an excellent way to help your new hire understand your company culture and the relevant information for their role.<\/p>\n<p>If you have a handbook, you can include it into Pages and provide the link in this workflow to help provide the new employee with easy access.&nbsp;<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"conditional-read-the-employee-handbook\">\n<h2>[CONDITIONAL] Read the employee handbook<\/h2>\n<div class=\"text-content\">\n<p>Once you've read through each of the employee handbook sections outlined below, you can tick it off.&nbsp;<\/p>\n<\/p><\/div>\n<div class=\"multi-select-content form-field-content\">\n<ul class=\"items\">\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       1\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Company history\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       2\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Time off policy\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       3\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Employee behavior\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       4\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Pay and promotions\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       5\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Employee benefits\n    <\/div>\n<\/li>\n<\/ul><\/div>\n<\/section>\n<section id=\"give-guidance-on-recommendations-and-upselling\">\n<h2>Give guidance on recommendations and up-selling<\/h2>\n<div class=\"text-content\">\n<p>Next up, you need to give guidance to the new hire on recommendations and up-selling.<\/p>\n<p>The waiting staff should be able to interpret the menu, explain what items taste like, and recommend dishes that go together. They should learn the 'popular choices', whether these are dishes you want to sell or dishes that are actually popular.<\/p>\n<p>If your menu has food with obscure ingredients, it's essential the waiting staff is well informed as to what it is, or other more common names.<\/p>\n<p>For more guidance on restaurant upselling, check out <a href=\"http:\/\/www.foodservicewarehouse.com\/blog\/top-10-tips-successful-restaurant-upselling\/\" rel=\"nofollow noopener\" target=\"_blank\">this guide<\/a>.<\/p>\n<p>(Source: <a href=\"http:\/\/www.foodservicewarehouse.com\/blog\/top-10-tips-successful-restaurant-upselling\/\" rel=\"nofollow noopener\" target=\"_blank\">foodservicewarehouse.com<\/a>)<\/p>\n<\/p><\/div>\n<div class=\"date-field-content form-field-content\">\n<div class=\"form-group\"> <label> Recommendation and up-selling training <\/label> <\/p>\n<div class=\"date-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-calendar btn-icon\"><\/i> Date will be set here <\/button>\n   <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"have-the-new-employee-shadow-mentor\">\n<h2>Have the new employee shadow mentor<\/h2>\n<div class=\"text-content\">\n<p>Once you've assigned a mentor to your new hire, the best way both parties can benefit from it is shadowing.<\/p>\n<p>Shadowing is the practice of a new employee watching and following their mentor throughout the day, to naturally see the challenges and solutions that arise.<\/p>\n<p>(Source: <a href=\"http:\/\/humanresources.about.com\/od\/training\/g\/job-shadowing.htm\" rel=\"nofollow noopener\" target=\"_blank\">humanresources.about.com<\/a>)<\/p>\n<\/p><\/div>\n<div class=\"date-field-content form-field-content\">\n<div class=\"form-group\"> <label> Shadowing start date <\/label> <\/p>\n<div class=\"date-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-calendar btn-icon\"><\/i> Date will be set here <\/button>\n   <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"feedback-on-shadowing\">\n<h2>Feedback on shadowing<\/h2>\n<div class=\"text-content\">\n<p>This is where the mentor can give feedback about the new hire's performance.&nbsp;<\/p>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> Detail the new hire's onboarding performance <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> What challenges did you encounter? <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> What positive attributes does this hire have? <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"approval-2\">\n<h2>Approval: <\/h2>\n<div class=\"approval-content\">\n<div class=\"header\">\n<div class=\"list-title\">\n    Will be submitted for approval:\n   <\/div>\n<\/p><\/div>\n<div class=\"approval-rule-subject-tasks-list\">\n<ul class=\"list\">\n<li>\n<div class=\"approval-rule-subject-tasks-list-item\">\n<div class=\"item\">\n<div class=\"container\"> <span class=\"title\">Feedback on shadowing<\/span> <\/p>\n<div class=\"body\">\n         Will be submitted\n        <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"first-month\">\n<h2>First month:<\/h2>\n<div class=\"text-content\">\n<p>These task should be completed within the new hire\u2019s first month of employment.<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"evaluate-performance\">\n<h2>Evaluate performance<\/h2>\n<div class=\"text-content\">\n<p>At this point in the onboarding process, you should take an in-depth look into your new hire's performance.&nbsp;Consider the following form fields and record your responses in the appropriate field.<\/p>\n<\/p><\/div>\n<div class=\"select-field-content form-field-content\">\n<div class=\"form-group\"> <label> Has the new hire settled in their role? <\/label> <select disabled class=\"form-control\"><option value=\"An option will be selected here\">An option will be selected here<\/option><\/select>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> If no, why? <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> What challenges have they faced? <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> How did they overcome these challenges? <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"schedule-a-performance-review-meeting\">\n<h2>Schedule a performance review meeting<\/h2>\n<div class=\"text-content\">\n<p>Based on your private notes you made in the last task, draft a meeting agenda and schedule a good time for your new hire to discuss how they think their first week has been. Record the date of the meeting and a copy of the agenda with the form fields below.<\/p>\n<\/p><\/div>\n<div class=\"date-field-content form-field-content\">\n<div class=\"form-group\"> <label> Performance review meeting <\/label> <\/p>\n<div class=\"date-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-calendar btn-icon\"><\/i> Date will be set here <\/button>\n   <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"file-field-content form-field-content\">\n<div class=\"form-group\"> <label> Performance review agenda <\/label> <\/p>\n<div class=\"file-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-upload btn-icon\"><\/i> File will be uploaded here <\/button>\n   <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"text-content\">\n<p>Below are some tips for what to assess the new hire on, and what to base the meeting off of.<\/p>\n<\/p><\/div>\n<div class=\"text-content\">\n<p>General performance<\/p>\n<\/p><\/div>\n<div class=\"multi-select-content form-field-content\">\n<ul class=\"items\">\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       1\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Basic workplace responsibilities\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       2\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Attendance\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       3\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Punctuality\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       4\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Attitude\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       5\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Cooperativeness\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       6\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Approachability\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       7\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Overall ability to take clear direction\n    <\/div>\n<\/li>\n<\/ul><\/div>\n<div class=\"text-content\">\n<p>Job-specific performance<\/p>\n<\/p><\/div>\n<div class=\"multi-select-content form-field-content\">\n<ul class=\"items\">\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       1\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Customer service\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       2\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Upsell ability\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       3\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Mentor's review\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       4\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Familiarity with the menu\n    <\/div>\n<\/li>\n<\/ul><\/div>\n<div class=\"text-content\">\n<p>Want to personalise your performance guidelines and OKRs for your specific restaurant? <a href=\"https:\/\/www.process.st\/help\/docs\/pages\/\" rel=\"nofollow noopener\" target=\"_blank\">Pages<\/a> is the perfect place to do this. Take a look now!<\/p>\n<\/p><\/div>\n<\/section>\n<section id=\"consider-any-improvements\">\n<h2>Consider any improvements<\/h2>\n<div class=\"text-content\">\n<p>The restaurant employee onboarding process is one that cannot always be generalized since each business has a different way of doing things.<\/p>\n<p>Using this guide as a template, expand upon it by adding it to your Process Street account and editing the tasks\/descriptions as you feel fit.<\/p>\n<p>Take into consideration how you've onboarded hires in the past, and any successes\/failures you might have had.<\/p>\n<p>From that basis, you can start to form your own restaurant's standard operating procedure for onboarding new hires and become a more productive, efficient operation. <a href=\"https:\/\/www.process.st\/help\/docs\/pages\/\" rel=\"nofollow noopener\" target=\"_blank\">Pages<\/a> is a great place to do this!<\/p>\n<\/p><\/div>\n<div class=\"textarea-field-content form-field-content\">\n<div class=\"form-group\"> <label> How can your process be improved? <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea>\n  <\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"approval-3\">\n<h2>Approval: <\/h2>\n<div class=\"approval-content\">\n<div class=\"header\">\n<div class=\"list-title\">\n    Will be submitted for approval:\n   <\/div>\n<\/p><\/div>\n<div class=\"approval-rule-subject-tasks-list\">\n<ul class=\"list\">\n<li>\n<div class=\"approval-rule-subject-tasks-list-item\">\n<div class=\"item\">\n<div class=\"container\"> <span class=\"title\">Consider any improvements<\/span> <\/p>\n<div class=\"body\">\n         Will be submitted\n        <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/section>\n<section id=\"sources\">\n<h2>Sources:<\/h2>\n<div class=\"text-content\">\n<ul>\n<li><a href=\"https:\/\/twitter.com\/EricJorgenson\" rel=\"nofollow noopener\" target=\"_blank\">Eric Jorgenson<\/a>&nbsp;- <a href=\"https:\/\/medium.com\/evergreen-business-weekly\/why-employee-onboarding-is-holding-back-your-team-and-how-to-get-it-right-3ec5b3b36f6e\" rel=\"nofollow noopener\" target=\"_blank\">How Employee Onboarding can increase Productivity and decrease Turnover to create Profits<\/a><\/li>\n<li>Shaun Fowler - <a href=\"http:\/\/smallbusiness.chron.com\/methods-training-restaurant-employees-18140.html\" rel=\"nofollow noopener\" target=\"_blank\">Methods for Training Restaurant Employees<\/a><\/li>\n<li><a href=\"http:\/\/www.foodservicewarehouse.com\/blog\/author\/eleanor-frisch\/\" rel=\"nofollow noopener\" target=\"_blank\">Eleanor Frisch<\/a>&nbsp;- <a href=\"http:\/\/www.foodservicewarehouse.com\/blog\/top-10-tips-successful-restaurant-upselling\/\" rel=\"nofollow noopener\" target=\"_blank\">Top 10 Tips for Successful Restaurant Upselling<\/a><\/li>\n<li><a href=\"https:\/\/twitter.com\/SusanHeathfield\" rel=\"nofollow noopener\" target=\"_blank\">SusanHeathfield<\/a>&nbsp;- <a href=\"http:\/\/humanresources.about.com\/od\/training\/g\/job-shadowing.htm\" rel=\"nofollow noopener\" target=\"_blank\">Job Shadowing Is Effective On-the-Job Training<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/help\/docs\/pages\/\" rel=\"nofollow noopener\" target=\"_blank\">Process Street blog - Pages (Beta)<\/a><\/li>\n<\/ul><\/div>\n<\/section>\n<section id=\"related-checklists\">\n<h2>Related checklists:<\/h2>\n<div class=\"text-content\">\n<ul>\n<li><a href=\"https:\/\/www.process.st\/templates\/employee-onboarding-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Employee Onboarding Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/salesperson-onboarding-checklist-for-startups\/\" rel=\"nofollow noopener\" target=\"_blank\">Salesperson Onboarding Checklist for Startups<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/developer-onboarding-checklist-for-startups\/\" rel=\"nofollow noopener\" target=\"_blank\">Developer Onboarding Checklist for Startups<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/call-center-employee-onboarding-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Call Center Employee Onboarding Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/retail-employee-onboarding-checklist\/\" rel=\"nofollow noopener\" target=\"_blank\">Retail Employee Onboarding Checklist<\/a><\/li>\n<li><a href=\"https:\/\/www.process.st\/templates\/employee-onboarding\" rel=\"nofollow noopener\" target=\"_blank\">Employee Onboarding<\/a><\/li>\n<\/ul><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Introduction: Effective restaurant employee onboarding is a way to increase retention, necessary for companies without money to burn because new hires are a big drain on company money if they churn out. According to Evergreen Business Weekly, the cost of replacing an employee is $65,510. 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