{"id":34432,"date":"2023-11-23T06:03:20","date_gmt":"2023-11-23T06:03:20","guid":{"rendered":"https:\/\/www.process.st\/templates\/order-fulfillment-process-in-ecommerce\/"},"modified":"2024-03-05T15:32:26","modified_gmt":"2024-03-05T15:32:26","slug":"order-fulfillment-process-in-ecommerce","status":"publish","type":"post","link":"https:\/\/www.process.st\/templates\/order-fulfillment-process-in-ecommerce\/","title":{"rendered":"Order Fulfillment Process in Ecommerce"},"content":{"rendered":"\n<section id=\"receive-and-process-customer-order-online\"> \n <h2>Receive and process customer order online<\/h2>\n <div class=\"text-content\">\n   This task involves receiving and processing customer orders that are placed online. It plays a critical role in the order fulfillment process as it sets the entire process in motion. The desired result of this task is to gather all necessary information from the customer to process the order accurately. It requires knowledge of how the online ordering system works and the ability to troubleshoot any issues that may arise. Resources required for this task include a computer or mobile device with internet access. \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Customer Name <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"email-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Customer Email <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"number-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Customer Phone Number <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Order Details <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n <div class=\"date-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Order Date <\/label> \n   <div class=\"date-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-calendar btn-icon\"><\/i> Date will be set here <\/button> \n   <\/div> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"check-product-availability-in-warehouse\"> \n <h2>Check product availability in warehouse<\/h2>\n <div class=\"text-content\">\n   In order to fulfill customer orders, it is necessary to check the availability of the products in the warehouse. This task ensures that the products requested by the customer are in stock and can be shipped. The desired result of this task is to determine whether the products are available for immediate shipment or if there will be a delay. It requires knowledge of the inventory management system and the ability to coordinate with the warehouse team if any discrepancies are found. \n <\/div> \n <div class=\"select-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Product Category <\/label> <select disabled class=\"form-control\"> <option value=\"An option will be selected here\">An option will be selected here<\/option> <\/select> \n  <\/div> \n  <ul class=\"items\"> \n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       1 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Electronics \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       2 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Clothing \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       3 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Home Decor \n    <\/div> <\/li> \n  <\/ul> \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Product Name <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"multi-select-content form-field-content\"> \n  <div class=\"form-group\"> <label> Warehouse Check <\/label> \n  <\/div> \n  <ul class=\"items\"> \n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       1 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Check Shelf A \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       2 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Check Shelf B \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       3 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Check Shelf C \n    <\/div> <\/li> \n  <\/ul> \n <\/div> \n<\/section> \n<section id=\"approval-warehouse-manager\"> \n <h2>Approval: Warehouse Manager<\/h2>\n <div class=\"approval-content\"> \n  <div class=\"header\"> \n   <div class=\"list-title\">\n    Will be submitted for approval:\n   <\/div> \n  <\/div> \n  <div class=\"approval-rule-subject-tasks-list\"> \n   <ul class=\"list\"> \n    <li> \n     <div class=\"approval-rule-subject-tasks-list-item\"> \n      <div class=\"item\"> \n       <div class=\"container\"> <span class=\"title\">Check product availability in warehouse<\/span> \n        <div class=\"body\">\n         Will be submitted\n        <\/div> \n       <\/div> \n      <\/div> \n     <\/div> <\/li> \n   <\/ul> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"pick-product-from-warehouse-shelf\"> \n <h2>Pick product from warehouse shelf<\/h2>\n <div class=\"text-content\">\n   Once the product availability has been confirmed, the next step is to pick the product from the appropriate shelf in the warehouse. This task plays a crucial role in ensuring that the correct products are selected for packaging and shipment. The desired result of this task is to have the correct product in hand and ready for packaging. It requires knowledge of the warehouse layout and the ability to accurately locate and retrieve products. \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Product Name <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"number-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Quantity <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"multi-select-content form-field-content\"> \n  <div class=\"form-group\"> <label> Pick Process <\/label> \n  <\/div> \n  <ul class=\"items\"> \n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       1 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Retrieve from Shelf A \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       2 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Retrieve from Shelf B \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       3 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Retrieve from Shelf C \n    <\/div> <\/li> \n  <\/ul> \n <\/div> \n<\/section> \n<section id=\"package-product-securely-for-shipping\"> \n <h2>Package product securely for shipping<\/h2>\n <div class=\"text-content\">\n   Packaging the product securely is essential to prevent any damage or breakage during transit. This task ensures that the product is packaged in a way that ensures its safety during shipping. The desired result of this task is to have a properly packaged product ready for shipment. It requires knowledge of packaging materials and techniques to ensure proper protection. \n <\/div> \n <div class=\"multi-select-content form-field-content\"> \n  <div class=\"form-group\"> <label> Packaging Materials <\/label> \n  <\/div> \n  <ul class=\"items\"> \n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       1 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Bubble wrap \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       2 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Box \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       3 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Packing peanuts \n    <\/div> <\/li> \n  <\/ul> \n <\/div> \n<\/section> \n<section id=\"print-shipping-label\"> \n <h2>Print shipping label<\/h2>\n <div class=\"text-content\">\n   Printing the shipping label is a crucial step in the order fulfillment process. It ensures that the package is properly identified and labeled for shipment. The desired result of this task is to have a printed shipping label ready to be affixed to the package. It requires access to a printer and knowledge of the shipping label printing process. \n <\/div> \n<\/section> \n<section id=\"affix-shipping-label-to-package\"> \n <h2>Affix shipping label to package<\/h2>\n <div class=\"text-content\">\n   Once the shipping label has been printed, the next step is to affix it to the package. This task ensures that the package is properly labeled and ready for shipment. The desired result of this task is to have the shipping label securely attached to the package. It requires knowledge of how to handle and attach shipping labels. \n <\/div> \n<\/section> \n<section id=\"update-order-status-to-ready-for-shipment\"> \n <h2>Update order status to ready for shipment<\/h2>\n <div class=\"text-content\">\n   This task involves updating the order status to indicate that the package is ready for shipment. It plays a critical role in ensuring that the customer is kept informed about the progress of their order. The desired result of this task is to have the order status updated accurately. It requires access to the order management system and knowledge of how to update order statuses. \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Order Number <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"select-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Shipping Method <\/label> <select disabled class=\"form-control\"> <option value=\"An option will be selected here\">An option will be selected here<\/option> <\/select> \n  <\/div> \n  <ul class=\"items\"> \n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       1 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Standard \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       2 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Express \n    <\/div> <\/li> \n  <\/ul> \n <\/div> \n<\/section> \n<section id=\"transmit-package-to-shipping-service-provider\"> \n <h2>Transmit package to shipping service provider<\/h2>\n <div class=\"text-content\">\n   Once the order status has been updated, the next step is to transmit the package to the shipping service provider. This task ensures that the package is handed off to the shipping service provider for delivery. The desired result of this task is to have the package in the hands of the shipping service provider. It requires coordination with the shipping service provider and knowledge of their pickup or drop-off process. \n <\/div> \n<\/section> \n<section id=\"notify-customer-of-shipped-order-and-provide-tracking-details\"> \n <h2>Notify customer of shipped order and provide tracking details<\/h2>\n <div class=\"text-content\">\n   Notifying the customer of the shipped order and providing tracking details is an important step in the order fulfillment process. It ensures that the customer is aware of the status of their order and can track its progress. The desired result of this task is to have the customer notified and provided with accurate tracking details. It requires access to the customer communication system and knowledge of how to send notifications. \n <\/div> \n <div class=\"email-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Customer Email <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Order Number <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"send-rich-email-content form-field-content\"> <!-- No Recipients --> <!-- No Recipients --> <!-- No Recipients --> \n  <div class=\"form-group subject\"> <label>Subject<\/label> \n   <p class=\"form-control-static\"> Order Shipped <\/p> \n  <\/div> \n  <div class=\"form-group body\"> <label>Body<\/label> <iframe srcdoc=\"<p>Dear Customer,<\/p><p>Your order with order number {{form_Order_Number}} has been shipped. You can track your package using the following tracking number: {{form_Tracking_Number}}.<\/p><p>Thank you for choosing our service!<\/p>\n<style>*{font-family:Inter,&quot;Segoe UI&quot;,&quot;Roboto&quot;,&quot;Oxygen&quot;,&quot;Ubuntu&quot;,&quot;Cantarell&quot;,&quot;Fira Sans&quot;,&quot;Droid Sans&quot;,&quot;Helvetica Neue&quot;,system-ui,sans-serif}<\/style>\n\" sandbox=\"\"><\/iframe> \n  <\/div> \n  <div class=\"form-group\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-envelope btn-icon\"><\/i> Send <\/button> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"maintain-records-of-shipped-orders-for-tracking\"> \n <h2>Maintain records of shipped orders for tracking<\/h2>\n <div class=\"text-content\">\n   Maintaining records of shipped orders is essential for tracking purposes. This task ensures that accurate records are kept to track the progress and delivery of each order. The desired result of this task is to have a comprehensive record of shipped orders. It requires access to a record keeping system and knowledge of how to enter and update records. \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Order Number <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"date-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Shipping Date <\/label> \n   <div class=\"date-container\"> <button type=\"button\" disabled class=\"btn btn-default\"> <i class=\"fa fa-calendar btn-icon\"><\/i> Date will be set here <\/button> \n   <\/div> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"handle-potential-return-and-refund-requests\"> \n <h2>Handle potential return and refund requests<\/h2>\n <div class=\"text-content\">\n   Handling potential return and refund requests is a crucial part of the order fulfillment process. It ensures that customer inquiries and requests for returns or refunds are addressed promptly and efficiently. The desired result of this task is to provide satisfactory resolution to return and refund requests. It requires knowledge of the return and refund policy, customer service skills, and access to the customer support system. \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Customer Name <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"email-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Customer Email <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Return\/Refund Details <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"approval-customer-service-manager\"> \n <h2>Approval: Customer Service Manager<\/h2>\n <div class=\"approval-content\"> \n  <div class=\"header\"> \n   <div class=\"list-title\">\n    Will be submitted for approval:\n   <\/div> \n  <\/div> \n  <div class=\"approval-rule-subject-tasks-list\"> \n   <ul class=\"list\"> \n    <li> \n     <div class=\"approval-rule-subject-tasks-list-item\"> \n      <div class=\"item\"> \n       <div class=\"container\"> <span class=\"title\">Handle potential return and refund requests<\/span> \n        <div class=\"body\">\n         Will be submitted\n        <\/div> \n       <\/div> \n      <\/div> \n     <\/div> <\/li> \n   <\/ul> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"restock-returned-items-in-the-warehouse-if-applicable\"> \n <h2>Restock returned items in the warehouse if applicable<\/h2>\n <div class=\"text-content\">\n   Restocking returned items in the warehouse is necessary to ensure that the inventory remains accurate and up-to-date. This task ensures that returned items are properly handled and shelved in the warehouse. The desired result of this task is to have the returned items restocked in the appropriate locations. It requires coordination with the warehouse team and knowledge of the restocking process. \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Product Name <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"number-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Quantity <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"update-shipped-orders-record-based-on-returns-and-refunds\"> \n <h2>Update shipped orders record based on returns and refunds<\/h2>\n <div class=\"text-content\">\n   Updating the shipped orders record based on returns and refunds is essential to maintain accurate records and track inventory. This task ensures that the records are updated to reflect any returns or refunds processed. The desired result of this task is to have an accurate record of returns and refunds. It requires access to the record keeping system and knowledge of how to update records. \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Order Number <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"select-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Return\/Refund Status <\/label> <select disabled class=\"form-control\"> <option value=\"An option will be selected here\">An option will be selected here<\/option> <\/select> \n  <\/div> \n  <ul class=\"items\"> \n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       1 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Processed \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       2 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Pending \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       3 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Declined \n    <\/div> <\/li> \n  <\/ul> \n <\/div> \n<\/section> \n<section id=\"customer-feedback-collection\"> \n <h2>Customer feedback collection<\/h2>\n <div class=\"text-content\">\n   Collecting customer feedback is important for continuous improvement and customer satisfaction. This task ensures that feedback is gathered from customers regarding their buying experience. The desired result of this task is to collect valuable feedback from customers. It requires access to a feedback collection system and knowledge of how to encourage customers to provide feedback. \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Customer Name <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Feedback <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"provide-aftersale-service-if-needed\"> \n <h2>Provide after-sale service if needed<\/h2>\n <div class=\"text-content\">\n   Providing after-sale service is crucial in maintaining customer satisfaction and loyalty. This task ensures that customers receive any necessary assistance or support after their purchase. The desired result of this task is to address any post-purchase issues or concerns. It requires knowledge of the product or service, customer service skills, and access to the customer support system. \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Customer Name <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"email-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Customer Email <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Issue\/Request Details <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"approval-senior-sales-manager\"> \n <h2>Approval: Senior Sales Manager<\/h2>\n <div class=\"approval-content\"> \n  <div class=\"header\"> \n   <div class=\"list-title\">\n    Will be submitted for approval:\n   <\/div> \n  <\/div> \n  <div class=\"approval-rule-subject-tasks-list\"> \n   <ul class=\"list\"> \n    <li> \n     <div class=\"approval-rule-subject-tasks-list-item\"> \n      <div class=\"item\"> \n       <div class=\"container\"> <span class=\"title\">Customer feedback collection<\/span> \n        <div class=\"body\">\n         Will be submitted\n        <\/div> \n       <\/div> \n      <\/div> \n     <\/div> <\/li> \n   <\/ul> \n  <\/div> \n <\/div> \n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Receive and process customer order online This task involves receiving and processing customer orders that are placed online. It plays a critical role in the order fulfillment process as it sets the entire process in motion. 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