{"id":36262,"date":"2024-01-14T04:10:28","date_gmt":"2024-01-14T04:10:28","guid":{"rendered":"https:\/\/www.process.st\/templates\/quality-manual-template-free\/"},"modified":"2024-03-05T16:27:41","modified_gmt":"2024-03-05T16:27:41","slug":"quality-manual-template-free","status":"publish","type":"post","link":"https:\/\/www.process.st\/templates\/quality-manual-template-free\/","title":{"rendered":"Quality Manual Template Free"},"content":{"rendered":"\n<section id=\"identify-and-define-the-scope-of-the-quality-manual\"> \n <h2>Identify and define the scope of the quality manual<\/h2>\n <div class=\"text-content\">\n   This task is crucial as it sets the foundation for the entire quality manual. It involves identifying the scope of the manual, determining what it will cover, and defining its boundaries. The desired result is a clearly defined scope that will guide the development of the manual. To complete this task, consider the organization's goals, objectives, and processes. Determine the areas where the quality manual should focus and exclude any irrelevant information. If there are any challenges, seek input from relevant stakeholders to ensure the scope is comprehensive and accurate. Required Resources: - Quality policy - Organizational structure - Process documentation \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Scope of the quality manual <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Description of scope and boundaries <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"review-organizational-structure-and-its-processes\"> \n <h2>Review organizational structure and its processes<\/h2>\n <div class=\"text-content\">\n   Reviewing the organizational structure and its processes is essential for understanding how the organization operates and identifying areas for improvement. This task will involve analyzing the organization's structure, including its departments, roles, and responsibilities, and mapping out its processes. The desired result is a clear understanding of the organizational structure and its processes. To complete this task, gather information about the organization's structure and processes, conduct interviews with relevant stakeholders, and review documentation. Identify any gaps or inefficiencies in the structure and processes and propose improvements. Required Resources: - Organizational chart - Process documentation - Stakeholder interviews \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Organizational structure <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Description of organizational structure and processes <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"identify-relevant-policies-for-inclusion\"> \n <h2>Identify relevant policies for inclusion<\/h2>\n <div class=\"text-content\">\n   In this task, you will identify the relevant policies that need to be included in the quality manual. These policies are guidelines and rules that govern the organization's practices and ensure compliance with quality standards. To complete this task, review existing policies and identify those that are relevant to the quality manual. Consider policies related to quality management, risk management, and compliance. The desired result is a list of relevant policies to be included in the quality manual. If there are any policies missing, consult with stakeholders and subject matter experts to identify and develop new policies as needed. Required Resources: - Existing policies - Stakeholder input - Subject matter experts \n <\/div> \n <div class=\"text-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Relevant policies <\/label> \n   <input type=\"text\" placeholder=\"Something will be typed here...\" disabled class=\"form-control\"> \n  <\/div> \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Description of relevant policies <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"draft-the-quality-policy-statement\"> \n <h2>Draft the quality policy statement<\/h2>\n <div class=\"text-content\">\n   The quality policy statement is a concise statement that communicates the organization's commitment to quality and its overall quality objectives. It serves as a guide for decision-making and provides a framework for the quality management system. To complete this task, consider the organization's vision, mission, and values. Identify the key elements of the quality policy and draft a statement that reflects the organization's commitment to quality. The desired result is a draft quality policy statement that can be reviewed and approved. If there are any challenges in drafting the statement, seek input from relevant stakeholders and subject matter experts to ensure it accurately represents the organization's commitment to quality. Required Resources: - Organization's vision, mission, and values - Stakeholder input - Subject matter experts \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Quality policy statement <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n <div class=\"members-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Key stakeholders <\/label> <select disabled class=\"form-control\"> <option value=\"A member or group will be selected here\">A member or group will be selected here<\/option> <\/select> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"approval-quality-policy-statement\"> \n <h2>Approval: Quality Policy Statement<\/h2>\n <div class=\"approval-content\"> \n  <div class=\"header\"> \n   <div class=\"list-title\">\n    Will be submitted for approval:\n   <\/div> \n  <\/div> \n  <div class=\"approval-rule-subject-tasks-list\"> \n   <ul class=\"list\"> \n    <li> \n     <div class=\"approval-rule-subject-tasks-list-item\"> \n      <div class=\"item\"> \n       <div class=\"container\"> <span class=\"title\">Draft the quality policy statement<\/span> \n        <div class=\"body\">\n         Will be submitted\n        <\/div> \n       <\/div> \n      <\/div> \n     <\/div> <\/li> \n   <\/ul> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"write-the-objectives-and-goals-for-quality-control\"> \n <h2>Write the objectives and goals for quality control<\/h2>\n <div class=\"text-content\">\n   In this task, you will write the objectives and goals for quality control. These objectives and goals should be aligned with the organization's overall goals and reflect its commitment to quality. To complete this task, consider the organization's quality policy, relevant quality standards, and industry best practices. Identify key areas for quality improvement and develop specific objectives and goals to achieve them. The desired result is a set of clear and measurable objectives and goals for quality control. If there are any challenges in developing the objectives and goals, seek input from relevant stakeholders and subject matter experts to ensure they are realistic and achievable. Required Resources: - Quality policy - Quality standards - Industry best practices \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Objectives and goals for quality control <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"document-the-procedures-of-overall-quality-management-system\"> \n <h2>Document the procedures of overall quality management system<\/h2>\n <div class=\"text-content\">\n   Documenting the procedures of the overall quality management system is crucial for ensuring consistency and standardization in quality processes and practices. To complete this task, review existing processes and develop clear and concise procedures for each step of the quality management system. Consider best practices, industry standards, and regulatory requirements. The desired result is a set of documented procedures that can be easily followed and understood. If there are any challenges in documenting the procedures, seek input from relevant stakeholders and subject matter experts to ensure accuracy and completeness. Required Resources: - Existing processes - Best practices - Industry standards \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Procedures of overall quality management system <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"describe-the-process-for-continual-improvement\"> \n <h2>Describe the process for continual improvement<\/h2>\n <div class=\"text-content\">\n   Continual improvement is a key aspect of a quality management system. It involves identifying areas for improvement, setting improvement goals, and implementing changes to achieve those goals. To complete this task, describe the process for continual improvement in the organization. This should include steps for identifying improvement opportunities, setting improvement goals, implementing changes, and monitoring the results. The desired result is a clear description of the process for continual improvement. If there are any challenges in describing the process, seek input from relevant stakeholders and subject matter experts to ensure accuracy and effectiveness. Required Resources: - Improvement opportunities - Improvement goals - Monitoring tools \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Process for continual improvement <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"approval-process-of-continual-improvement\"> \n <h2>Approval: Process of Continual Improvement<\/h2>\n <div class=\"approval-content\"> \n  <div class=\"header\"> \n   <div class=\"list-title\">\n    Will be submitted for approval:\n   <\/div> \n  <\/div> \n  <div class=\"approval-rule-subject-tasks-list\"> \n   <ul class=\"list\"> \n    <li> \n     <div class=\"approval-rule-subject-tasks-list-item\"> \n      <div class=\"item\"> \n       <div class=\"container\"> <span class=\"title\">Describe the process for continual improvement<\/span> \n        <div class=\"body\">\n         Will be submitted\n        <\/div> \n       <\/div> \n      <\/div> \n     <\/div> <\/li> \n   <\/ul> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"include-the-mechanism-for-handling-customer-complaints\"> \n <h2>Include the mechanism for handling customer complaints<\/h2>\n <div class=\"text-content\">\n   Handling customer complaints effectively is essential for maintaining customer satisfaction and improving overall product quality and service. To complete this task, describe the mechanism for handling customer complaints in the organization. This should include steps for receiving, investigating, resolving, and responding to customer complaints. The desired result is a clear mechanism for handling customer complaints. If there are any challenges in developing the mechanism, seek input from relevant stakeholders and subject matter experts to ensure customer complaints are addressed in a timely and effective manner. Required Resources: - Customer complaint process - Communication channels - Record keeping system \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Mechanism for handling customer complaints <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"define-the-procedure-for-document-and-record-control\"> \n <h2>Define the procedure for document and record control<\/h2>\n <div class=\"text-content\">\n   Document and record control is important for ensuring the availability, accuracy, and confidentiality of organizational documents and records. To complete this task, define the procedure for document and record control in the organization. This should include steps for creating, approving, revising, and maintaining documents and records. The desired result is a well-defined procedure for document and record control. If there are any challenges in defining the procedure, seek input from relevant stakeholders and subject matter experts to ensure documents and records are properly controlled. Required Resources: - Document control system - Record management system - Regulatory requirements \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Procedure for document and record control <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"describe-roles-and-responsibilities-of-each-staff\"> \n <h2>Describe roles and responsibilities of each staff<\/h2>\n <div class=\"text-content\">\n   Clearly defining roles and responsibilities is essential for effective implementation of the quality management system. To complete this task, describe the roles and responsibilities of each staff member in relation to the quality management system. This should include their specific tasks, authorities, and accountability. The desired result is a clear description of roles and responsibilities. If there are any challenges in describing the roles and responsibilities, seek input from relevant stakeholders and subject matter experts to ensure clarity and alignment. Required Resources: - Job descriptions - Organizational chart - Quality objectives \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Roles and responsibilities of each staff member <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"list-out-the-measures-for-dealing-with-nonconformance\"> \n <h2>List out the measures for dealing with non-conformance<\/h2>\n <div class=\"text-content\">\n   Dealing with non-conformance is an important aspect of quality management. It involves identifying, documenting, investigating, and resolving instances where products or processes do not meet established quality standards. To complete this task, list out the measures for dealing with non-conformance in the organization. This should include steps for identifying non-conformities, documenting them, investigating the root causes, implementing corrective actions, and monitoring their effectiveness. The desired result is a comprehensive list of measures for dealing with non-conformance. If there are any challenges in listing out the measures, seek input from relevant stakeholders and subject matter experts to ensure non-conformities are effectively addressed. Required Resources: - Non-conformance management system - Root cause analysis tools - Corrective action tracking system \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Measures for dealing with non-conformance <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"include-procedures-for-monitoring-and-measurement\"> \n <h2>Include procedures for monitoring and measurement<\/h2>\n <div class=\"text-content\">\n   Monitoring and measurement are essential for ensuring that the quality management system is effective and that products and processes meet established quality standards. To complete this task, include procedures for monitoring and measurement in the quality manual. This should include steps for establishing measurement metrics, collecting data, analyzing data, and taking appropriate actions based on the results. The desired result is a set of procedures for monitoring and measurement. If there are any challenges in including the procedures, seek input from relevant stakeholders and subject matter experts to ensure accurate monitoring and measurement. Required Resources: - Measurement metrics - Data collection tools - Data analysis techniques \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Procedures for monitoring and measurement <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"prepare-for-internal-audit-procedures\"> \n <h2>Prepare for internal audit procedures<\/h2>\n <div class=\"text-content\">\n   Internal audits are an important tool for assessing the effectiveness of the quality management system and identifying areas for improvement. To complete this task, prepare for internal audit procedures in the organization. This should include steps for planning, conducting, and reporting on internal audits. The desired result is a clear preparation process for internal audits. If there are any challenges in preparing for internal audits, seek input from relevant stakeholders and subject matter experts to ensure thorough and accurate audits. Required Resources: - Audit planning tools - Audit checklist - Audit report template \n <\/div> \n <div class=\"multi-select-content form-field-content\"> \n  <div class=\"form-group\"> <label> Internal audit preparation tasks <\/label> \n  <\/div> \n  <ul class=\"items\"> \n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       1 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Develop audit plan \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       2 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Schedule audit \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       3 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Conduct audit \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       4 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Generate audit report \n    <\/div> <\/li>\n   <li class=\"item\"> \n    <div class=\"step-number-container\"> \n     <div class=\"step-number\">\n       5 \n     <\/div> \n    <\/div> \n    <div class=\"step-checkbox-container\"> \n     <div class=\"step-checkbox\"><\/div> \n    <\/div> \n    <div class=\"item-name-static\">\n      Implement corrective actions \n    <\/div> <\/li> \n  <\/ul> \n <\/div> \n <div class=\"members-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Audit team members <\/label> <select disabled class=\"form-control\"> <option value=\"A member or group will be selected here\">A member or group will be selected here<\/option> <\/select> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"approval-internal-audit-procedures\"> \n <h2>Approval: Internal Audit Procedures<\/h2>\n <div class=\"approval-content\"> \n  <div class=\"header\"> \n   <div class=\"list-title\">\n    Will be submitted for approval:\n   <\/div> \n  <\/div> \n  <div class=\"approval-rule-subject-tasks-list\"> \n   <ul class=\"list\"> \n    <li> \n     <div class=\"approval-rule-subject-tasks-list-item\"> \n      <div class=\"item\"> \n       <div class=\"container\"> <span class=\"title\">Prepare for internal audit procedures<\/span> \n        <div class=\"body\">\n         Will be submitted\n        <\/div> \n       <\/div> \n      <\/div> \n     <\/div> <\/li> \n   <\/ul> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"develop-the-corrective-and-preventive-measures\"> \n <h2>Develop the corrective and preventive measures<\/h2>\n <div class=\"text-content\">\n   Corrective and preventive measures are necessary for addressing non-conformities, preventing their recurrence, and improving overall quality performance. To complete this task, develop corrective and preventive measures for addressing non-conformities and preventing their recurrence. This should include steps for identifying root causes, implementing corrective actions, monitoring their effectiveness, and implementing preventive measures. The desired result is a set of effective corrective and preventive measures. If there are any challenges in developing the measures, seek input from relevant stakeholders and subject matter experts to ensure successful resolution of non-conformities. Required Resources: - Root cause analysis tools - Corrective action tracking system - Preventive action planning tools \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Corrective and preventive measures <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"explain-the-procedure-for-management-review\"> \n <h2>Explain the procedure for management review<\/h2>\n <div class=\"text-content\">\n   Management review is an important process for evaluating the effectiveness of the quality management system and making decisions for improvement. To complete this task, explain the procedure for management review in the organization. This should include steps for scheduling, conducting, documenting, and following up on management review meetings. The desired result is a clear procedure for management review. If there are any challenges in explaining the procedure, seek input from relevant stakeholders and subject matter experts to ensure effective management review. Required Resources: - Management review template - Review meeting agenda - Review meeting minutes template \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Procedure for management review <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"revise-and-finetune-the-draft-quality-manual\"> \n <h2>Revise and fine-tune the draft quality manual<\/h2>\n <div class=\"text-content\">\n   After creating the initial draft of the quality manual, it is important to revise and fine-tune it to ensure accuracy, clarity, and alignment with organizational goals and requirements. To complete this task, review the draft quality manual and make necessary revisions and adjustments. This may include clarifying language, updating information, and addressing any feedback received. The desired result is a revised and fine-tuned quality manual. If there are any challenges in revising the manual, seek input from relevant stakeholders and subject matter experts to ensure the final manual is comprehensive and effective. Required Resources: - Draft quality manual - Stakeholder feedback - Subject matter expert input \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Revised quality manual <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"approval-final-quality-manual\"> \n <h2>Approval: Final Quality Manual<\/h2>\n <div class=\"approval-content\"> \n  <div class=\"header\"> \n   <div class=\"list-title\">\n    Will be submitted for approval:\n   <\/div> \n  <\/div> \n  <div class=\"approval-rule-subject-tasks-list\"> \n   <ul class=\"list\"> \n    <li> \n     <div class=\"approval-rule-subject-tasks-list-item\"> \n      <div class=\"item\"> \n       <div class=\"container\"> <span class=\"title\">Revise and fine-tune the draft quality manual<\/span> \n        <div class=\"body\">\n         Will be submitted\n        <\/div> \n       <\/div> \n      <\/div> \n     <\/div> <\/li> \n   <\/ul> \n  <\/div> \n <\/div> \n<\/section> \n<section id=\"implement-and-disseminate-the-manual-to-all-stake-holders\"> \n <h2>Implement and disseminate the manual to all stake holders<\/h2>\n <div class=\"text-content\">\n   Implementing and disseminating the quality manual to all stakeholders is a crucial step in ensuring its effectiveness and alignment with organizational goals. To complete this task, develop a plan for implementing and disseminating the quality manual. This should include steps for communicating the manual to stakeholders, providing training where necessary, and ensuring understanding and acceptance. The desired result is a successfully implemented and disseminated quality manual. If there are any challenges in implementing and disseminating the manual, seek input from relevant stakeholders and subject matter experts to ensure effective communication and acceptance. Required Resources: - Communication plan - Training materials - Stakeholder feedback \n <\/div> \n <div class=\"textarea-field-content form-field-content\"> \n  <div class=\"form-group\"> <label> Implementation and dissemination plan <\/label> <textarea placeholder=\"Something will be typed here...\" rows=\"3\" disabled class=\"form-control\"><\/textarea> \n  <\/div> \n <\/div> \n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Identify and define the scope of the quality manual This task is crucial as it sets the foundation for the entire quality manual. It involves identifying the scope of the manual, determining what it will cover, and defining its boundaries. The desired result is a clearly defined scope that will guide the development of the [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"cover_icon_emoji":"\ud83d\udcda","cover_icon_url":"","tasks_count":"21","template_description":"Improve your quality management with our seamless, step-by-step, free Quality Manual Template, to achieve, monitor & sustain organizational excellence.","template_id":"ndUqIXjTwKuaZTjy22FC8g","task_0":"Identify and define the scope of the quality manual","task_slug_0":"identify-and-define-the-scope-of-the-quality-manual","task_1":"Review organizational structure and its processes","task_slug_1":"review-organizational-structure-and-its-processes","task_2":"Identify relevant policies for inclusion","task_slug_2":"identify-relevant-policies-for-inclusion","task_3":"Draft the quality policy statement","task_slug_3":"draft-the-quality-policy-statement","task_4":"Approval: Quality Policy Statement","task_slug_4":"approval-quality-policy-statement","task_5":"Write the objectives and goals for quality control","task_slug_5":"write-the-objectives-and-goals-for-quality-control","task_6":"Document the procedures of overall quality management system","task_slug_6":"document-the-procedures-of-overall-quality-management-system","task_7":"Describe the process for continual improvement","task_slug_7":"describe-the-process-for-continual-improvement","task_8":"Approval: Process of Continual Improvement","task_slug_8":"approval-process-of-continual-improvement","task_9":"Include the mechanism for handling customer complaints","task_slug_9":"include-the-mechanism-for-handling-customer-complaints","task_10":"Define the procedure for document and record control","task_slug_10":"define-the-procedure-for-document-and-record-control","task_11":"Describe roles and responsibilities of each 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