{"id":8711,"date":"2016-10-24T12:04:13","date_gmt":"2016-10-24T12:04:13","guid":{"rendered":"https:\/\/www.process.st\/templates\/fullrate-tv-rodt-kryds\/"},"modified":"2024-02-28T20:50:53","modified_gmt":"2024-02-28T20:50:53","slug":"fullrate-tv-rodt-kryds","status":"publish","type":"post","link":"https:\/\/www.process.st\/templates\/fullrate-tv-rodt-kryds\/","title":{"rendered":"Fullrate TV: R\u00f8dt kryds"},"content":{"rendered":"<section id=\"er-routeren-konfigureret-korrekt\">\n<h2> Er routeren konfigureret korrekt? <\/h2>\n<div class=\"multi-select-content form-field-content\">\n<ul class=\"items\">\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       1\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Kan du logge ind i routeren med kundens password?\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       2\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Har routeren hentet IP til Data, Voice og TV?\n    <\/div>\n<\/li>\n<li class=\"item\">\n<div class=\"step-number-container\">\n<div class=\"step-number\">\n       3\n     <\/div>\n<\/p><\/div>\n<div class=\"step-checkbox-container\">\n<div class=\"step-checkbox\"><\/div>\n<\/p><\/div>\n<div class=\"item-name-static\">\n      Ser IAD activate korrekt ud med IPTV og Linecard_type?\n    <\/div>\n<\/li>\n<\/ul><\/div>\n<\/section>\n<section id=\"stemmer-iad-og-stb-overens-med-cactus\">\n<h2> Stemmer IAD og STB overens med Cactus? <\/h2>\n<div class=\"image-content\">\n<figure>\n   <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/ggSm8THm8t_ZYhVTYb9EAA.png\" alt=\"Her l&aelig;ses serienummer fra Cactus, p&aring; forsiden af kunden.\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/ggSm8THm8t_ZYhVTYb9EAA.png\" \/> <\/a><figcaption>\n     Her l&aelig;ses serienummer fra Cactus, p&aring; forsiden af kunden.<br \/>\n   <\/figcaption><\/figure>\n<\/p><\/div>\n<div class=\"image-content\">\n<figure>\n   <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/knOi3Qe5_lwVZidK5nVLFQ.png\" alt=\"Her l&aelig;ses serienummer fra routeren, serienummeret skal stemme med det som er registreret i Cactus.\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/knOi3Qe5_lwVZidK5nVLFQ.png\" \/> <\/a><figcaption>\n     Her l&aelig;ses serienummer fra routeren, serienummeret skal stemme med det som er registreret i Cactus.<br \/>\n   <\/figcaption><\/figure>\n<\/p><\/div>\n<div class=\"image-content\">\n<figure>\n   <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/hDQN8zFbj8TmGDoT8otD9w.png\" alt=\"Ved kontrol af STB, kontrolleres Mac adresse, som skal stemme overens med det man ser i routeren.\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/hDQN8zFbj8TmGDoT8otD9w.png\" \/> <\/a><figcaption>\n     Ved kontrol af STB, kontrolleres Mac adresse, som skal stemme overens med det man ser i routeren.<br \/>\n   <\/figcaption><\/figure>\n<\/p><\/div>\n<div class=\"image-content\">\n<figure>\n   <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/jJC5OGisGtbprKG3QStHhw.png\" alt=\"Her kan vi se at Mac adresse stemmer overens med Cactus\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/jJC5OGisGtbprKG3QStHhw.png\" \/> <\/a><figcaption>\n     Her kan vi se at Mac adresse stemmer overens med Cactus<br \/>\n   <\/figcaption><\/figure>\n<\/p><\/div>\n<\/section>\n<section id=\"er-det-korrekt-teknologi-iad-activate-vs-central-udstyr\">\n<h2> Er det korrekt teknologi IAD Activate Vs. Central udstyr <\/h2>\n<div class=\"image-content\">\n<figure>\n   <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/jwLK-F9NoQZ9A-rNM_dDRQ.png\" alt=\"linecard_type|ADSL skal stemme overens med den teknologi, som kunden er tilsluttet i Martha\niptv|3 - skal st&aring; til minumum 1. Hvis der ikke er nogen STB p&aring; kundens konto i Cactus, bliver dette ikke konfigureret og derved virker kundens TV ikke.\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/jwLK-F9NoQZ9A-rNM_dDRQ.png\" \/> <\/a><figcaption>\n     linecard_type|ADSL skal stemme overens med den teknologi, som kunden er tilsluttet i Martha iptv|3 - skal st&aring; til minumum 1. Hvis der ikke er nogen STB p&aring; kundens konto i Cactus, bliver dette ikke konfigureret og derved virker kundens TV ikke.<br \/>\n   <\/figcaption><\/figure>\n<\/p><\/div>\n<div class=\"image-content\">\n<figure>\n   <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/qz7h9LQvhZm8z2-TOSFG6A.png\" alt=\"Kunden er tilsluttet POTS, som svarer til ADSL som illustreret p&aring; &oslash;vereste billede.\nVDSP = VDSL\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/qz7h9LQvhZm8z2-TOSFG6A.png\" \/> <\/a><figcaption>\n     Kunden er tilsluttet POTS, som svarer til ADSL som illustreret p&aring; &oslash;vereste billede. VDSP = VDSL<br \/>\n   <\/figcaption><\/figure>\n<\/p><\/div>\n<\/section>\n<section id=\"trkker-stb-ip-i-routeren\">\n<h2> Tr&aelig;kker STB IP i routeren? <\/h2>\n<\/section>\n<section id=\"hvilken-fejlkode-fr-kunden\">\n<h2> Hvilken fejlkode f&aring;r kunden? <\/h2>\n<div class=\"image-content\">\n<figure>\n   <a href=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/q2zIWATWCiBrfE1qEjNBjw.png\" alt=\"Den hyppigst forekomende fejlkode er 3, dette betyder at GUID ikke er korrekt \/ matcher.\nHer skal der kontrolleres GUID i Cactus og hos kunden, at disse to matcher hinanden. \n\nHvis GUID er forkert, men serienummer og Mac stemmer, skal Cactus rette.\nHvis GUID er korrekt, samt serienummer og Mac kan level2 tilf&oslash;je GUID i MSHIT\n\nDe fleste andre fejlkoder der kommer frem er af en eller anden &aring;rsag fordi STB'en ikke kan komme i kontakt med omverdenen, enten fordi den ikke kan tilslutte til routeren eller routeren ikke har nogen TV IP.\" target=\"_blank\" rel=\"noopener\"> <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.process.st\/templates\/wp-content\/uploads\/2024\/02\/q2zIWATWCiBrfE1qEjNBjw.png\" \/> <\/a><figcaption>\n     Den hyppigst forekomende fejlkode er 3, dette betyder at GUID ikke er korrekt \/ matcher. Her skal der kontrolleres GUID i Cactus og hos kunden, at disse to matcher hinanden. Hvis GUID er forkert, men serienummer og Mac stemmer, skal Cactus rette. Hvis GUID er korrekt, samt serienummer og Mac kan level2 tilf&oslash;je GUID i MSHIT De fleste andre fejlkoder der kommer frem er af en eller anden &aring;rsag fordi STB'en ikke kan komme i kontakt med omverdenen, enten fordi den ikke kan tilslutte til routeren eller routeren ikke har nogen TV IP.<br \/>\n   <\/figcaption><\/figure>\n<\/p><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Er routeren konfigureret korrekt? 1 Kan du logge ind i routeren med kundens password? 2 Har routeren hentet IP til Data, Voice og TV? 3 Ser IAD activate korrekt ud med IPTV og Linecard_type? Stemmer IAD og STB overens med Cactus? Her l&aelig;ses serienummer fra Cactus, p&aring; forsiden af kunden. Her l&aelig;ses serienummer fra routeren, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":8712,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ep_exclude_from_search":false,"cover_icon_emoji":"","cover_icon_url":"","tasks_count":"5","template_description":"","template_id":"votfoT_E3kjpaWVEmuVPqw","task_0":"Er routeren konfigureret korrekt?","task_slug_0":"er-routeren-konfigureret-korrekt","task_1":"Stemmer IAD og STB overens med Cactus?","task_slug_1":"stemmer-iad-og-stb-overens-med-cactus","task_2":"Er det korrekt teknologi IAD Activate Vs. 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