COVID-19 Procedure: Staff Management (Workflow and Health):

COVID-19 Procedure: Staff Management (Workflow and Health)

This process template is part of our COVID-19 Procedures pack. 

It is built as a reproduction of the procedures outlined in the Handbook of COVID-19 Prevention and Treatment (2020) produced by The First Affiliated Hospital, Zhejiang University School of Medicine (FAHZU). 

FAHZU had great success in combatting the novel Coronavirus COVID-19 and this handbook outlines best-practices, procedures, and useful charts for hospitals and medical centers to practically employ. 

The items contained within the handbook were compiled according to clinical experience. 

You can edit this process template to adapt it to the specific needs of your institution. When you come to follow the procedure, you can run this template as a checklist. You can add form fields throughout the checklist to gather information. You can connect your Process Street account with other platforms via automation to automatically store or utilize any data entered into your checklists. 

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You can find the full handbook embedded below.

Process Street is not a medical institution and the items contained in this process template are illustrative and not intended to be understood as medical advice. Please refer to the attached PDF document for any and all medical or operational recommendations. 

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Workflow Management:

Staff must undergo PPE training

Before working in a fever clinic and isolation ward, the staff must undergo strict training and examinations to ensure that they know how to put on and remove personal protective equipment. They must pass such examinations before being allowed to work in these wards.

Divide staff into teams

The staff should be divided into different teams. Each team should be limited to a maximum of 4 hours of working in an isolation ward. The teams shall work in the isolation wards (contaminated zones) at different times.

Arrange group disinfections

Arrange treatment, examination and disinfection for each team as a group to reduce the frequency of staff moving in and out of the isolation wards.

Staff must wash before going off duty

Before going off duty, staff must wash themselves and conduct necessary personal hygiene regimens to prevent possible infection of their respiratory tracts and mucosa.

Health Management:

Staff should live in isolation accommodation

The front-line staff in the isolation areas - including healthcare personnel, medical technicians and property & logistics personnel - shall live in an isolation accommodation and shall not go out without permission.

Keep staff well fed

A nutritious diet shall be provided to improve the immunity of medical personnel.

Monitor and record staff health status

Monitor and record the health status of all staff on the job, and conduct health monitoring for front-line staff, including monitoring body temperature and respiratory symptoms. Help address any psychological and physiological problems that arise with relevant experts.

Isolate staff who show fever symptoms

If the staff have any relevant symptoms such as fever, they shall be isolated immediately and screened with an NAT.

Staff should collectively isolate before returning to ordinary life

When the front-line staff including healthcare personnel, medical technicians and property & logistics personnel finish their work in the isolation area and are returning to normal life, they shall first be NAT tested for SARS-CoV-2. If negative, they shall be isolated collectively at a specified area for 14 days before being discharged from medical observation.


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