Explore the ATT Onboarding Process: a comprehensive journey integrating you into our team, equipping you for success, and aligning you with our values.
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Complete company orientation
2
Attend job specific training classes
3
Get to know the team introduction
4
Approval: Team Introduction
5
Meet with manager for job expectations and goal-setting
6
Acquire necessary tools and equipment (laptop, access card, etc.)
7
Setup email and other job-related software
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Understanding company’s products and services
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Understanding the company’s customer base
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Attend product or service specific training classes
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Approval: Training Completion
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Learn about the company’s culture and values
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Understand the company’s policies and standard procedures
14
Meet with HR for benefits and policy review
15
Approval: HR Meeting and Policy Review
16
Understand performance metrics and goals
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Complete job-specific training
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Start on-the-job training
19
Assess initial job performance
20
Approval: Initial Job Performance Assessment
Complete company orientation
Welcome to the team! This task involves completing the company orientation process. It plays a crucial role in helping you understand the company's mission, vision, and values, as well as familiarizing yourself with the overall structure of the organization. By the end of this task, you should have a clear understanding of the company's expectations and be ready to contribute to its success. Are you excited to embark on this journey?
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Headquarters
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Branch Office 1
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Branch Office 2
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Remote
Attend job specific training classes
Congratulations on reaching this task! Job specific training classes are essential for honing your skills and knowledge required to perform your assigned tasks effectively. This task aims to equip you with the necessary expertise to excel in your role. By attending these classes, you will gain deeper insights into the technical aspects and best practices associated with your job. Get ready to expand your knowledge!
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Course Syllabus
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Reference Guide
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Training Videos
Get to know the team introduction
Team introductions are exciting! The purpose of this task is to help you connect with your colleagues and foster a sense of camaraderie. Building good relationships within the team is key to a successful and enjoyable workplace. Take the opportunity to learn about your teammates' roles, responsibilities, and areas of expertise. A strong team collaboration can lead to outstanding performance! Ready to meet your fellow superheroes?
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Two Truths and a Lie
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Share a Fun Fact
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Team Quiz
Approval: Team Introduction
Will be submitted for approval:
Get to know the team introduction
Will be submitted
Meet with manager for job expectations and goal-setting
Time to align on expectations and goals! In this task, you will have an opportunity to discuss your job responsibilities, key objectives, and performance expectations with your manager. Goal-setting is crucial to ensure everyone is moving in the same direction. During the meeting, you can seek clarifications, share your ideas, and express any concerns or challenges you anticipate. Ready to have a fruitful conversation?
Acquire necessary tools and equipment (laptop, access card, etc.)
Equip yourself for success! This task involves acquiring the essential tools and equipment required to perform your role efficiently. Examples of the items you may need include a laptop, access card, and any other specific tools or devices. By completing this task, you will have all the necessary resources at your disposal to dive into your job tasks. Let's ensure you have everything you need!
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Laptop
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Access Card
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Headset
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External Monitor
Setup email and other job-related software
Stay connected with the team and clients! This task requires you to set up your official email account and any other job-related software that will aid your daily work. Email and software enable seamless communication, effective collaboration, and efficient task management. By the end of this task, you will have the necessary accounts and tools to excel in your role.
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Project Management Tool
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Customer Relationship Management
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Time Tracking Software
Understanding company’s products and services
Get up to speed on our offerings! The objective of this task is to familiarize yourself with the company's products and services. This knowledge will enable you to provide exceptional customer experiences and effectively communicate value to potential clients. Dive into discovering the unique features and benefits that set us apart from the competition. Ready to become a product/service guru?
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Novice
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Intermediate
3
Expert
Understanding the company’s customer base
Know our customers like the back of your hand! This task revolves around understanding the company's customer base. Customer knowledge is vital to tailor our products/services and communication to meet their needs and preferences. By the end of this task, you should have a clear understanding of our target audience, their pain points, and the value we bring to them. Let's dive deep into the world of our customers!
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Corporate Clients
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SMBs
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Individual Consumers
Attend product or service specific training classes
To enhance your understanding of the company's products or services, attending specialized training classes is essential. This task involves participating in training sessions that focus on individual products or services. These classes will provide in-depth knowledge and equip you with the necessary skills to effectively communicate product/service features and benefits.
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Product A training
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Service B training
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Product C training
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Service D training
Approval: Training Completion
Will be submitted for approval:
Attend job specific training classes
Will be submitted
Attend product or service specific training classes
Will be submitted
Learn about the company’s culture and values
Company culture and values shape the work environment and guide employees in their actions. This task involves learning about the company's culture and values. Read company materials, attend workshops, and engage with colleagues to gain a clear understanding of what the company stands for and how its culture is reflected in day-to-day operations.
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Collaboration
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Innovation
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Diversity
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Work-life balance
5
Customer-centric
Understand the company’s policies and standard procedures
Familiarizing yourself with the company's policies and standard procedures is essential for compliance and consistent execution of tasks. This task focuses on understanding the company's policies and procedures. Review company documentation, attend training sessions, and seek clarification from the HR department to ensure full comprehension.
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Code of conduct
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Data protection policy
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Health and safety policy
4
Whistleblower policy
Meet with HR for benefits and policy review
Meeting with the HR department is an important step to understand the employee benefits and policies. In this task, you will have a meeting with the HR representative to discuss your benefits package, company policies, and any other HR-related matters. Use this opportunity to clarify any doubts and ensure a smooth transition into your new role.
1
Employee benefits
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Company policies
3
Leave and time-off policies
Approval: HR Meeting and Policy Review
Will be submitted for approval:
Meet with HR for benefits and policy review
Will be submitted
Understand performance metrics and goals
Performance metrics and goals are crucial for tracking your progress and evaluating your performance. This task involves understanding the performance metrics and goals specific to your role. Review the provided documentation, have discussions with your manager, and seek clarification if needed. Clear understanding of performance expectations will enable you to align your efforts and make progress towards achieving your goals.
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Sales targets
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Customer satisfaction score
3
Response time
Complete job-specific training
Job-specific training is necessary to develop the skills and knowledge required for your role. This task involves completing training modules or courses that are specific to your job. Follow the provided instructions, complete the assigned modules, and ensure that you have understood the content thoroughly.
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Module A
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Module B
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Module C
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Module D
Start on-the-job training
On-the-job training is a valuable opportunity to put your skills into practice and gain experience in real-life scenarios. This task involves starting your on-the-job training. Work closely with your trainer or mentor, observe, ask questions, and gradually take on more responsibilities as you become comfortable with your role.
Assess initial job performance
Assessing your initial job performance is an essential step towards improvement. This task involves evaluating your performance in the early stages of your job. Discuss your progress with your manager, seek feedback, and reflect on areas where you can make improvements. Use this assessment as a basis for your professional growth and development.