Our Client Onboarding Template offers a systematic and efficient approach to initiate a seamless business relationship, ensuring all client requirements are thoroughly addressed.
1
Gather client details
2
Perform basic Due Diligence
3
Check client's credit history
4
Confirm client's contract agreement
5
Approval: Contract Agreement
6
Set up client's account in database
7
Generate client's unique identification number
8
Configure client's account preferences
9
Assign a Relationship Manager to the client
10
Send welcome email to client
11
Approval: Welcome Email
12
Offer a detailed walkthrough of services
13
Record client's preferred communication medium
14
Input client's financial goals
15
Approval: Financial Goals
16
Create a service plan for the client
17
Arrange first follow-up call
18
Send client a copy of the service plan
19
Approval: Service Plan
20
Make a preliminary assessment of client needs
21
Implement opening balance transaction
Gather client details
This task involves collecting important information about the client. It is crucial for establishing a strong relationship and understanding their needs. In order to complete this task, please provide the following details:
1
Phone call
2
Email
3
Text message
4
In-person meeting
5
Video call
1
Morning
2
Afternoon
3
Evening
4
Anytime
5
Specific time
Perform basic Due Diligence
During this task, we will conduct a basic due diligence process to ensure the client meets our requirements. This step is critical to maintain a high level of security and compliance. Please provide the following information:
1
Proof of identity
2
Proof of address
3
Bank statements
1
Employment
2
Investments
3
Business ownership
4
Other
Check client's credit history
In order to assess the client's creditworthiness, we will review their credit history. This information helps us understand their financial background and make informed decisions. Please provide the following details:
1
Good
2
Fair
3
Poor
Confirm client's contract agreement
To proceed with the onboarding process, we need the client to confirm their agreement to our contract terms and conditions. Please provide the following details:
1
Standard
2
Customized
Approval: Contract Agreement
Will be submitted for approval:
Confirm client's contract agreement
Will be submitted
Set up client's account in database
In this task, we will set up the client's account in our database system. This allows us to manage their information securely and efficiently. Please provide the following details:
1
Individual
2
Business
Generate client's unique identification number
To ensure proper identification and tracking of the client's activities, we will generate a unique identification number. This helps us maintain accurate records and provides a personalized experience. Please provide the following details:
Configure client's account preferences
In order to tailor our services to the client's preferences, we need them to provide their account preferences. Let us know the following details:
1
English
2
Spanish
3
French
4
German
5
Japanese
1
Email
2
Text message
3
Phone call
4
In-app notifications
1
Automatic deposits
2
Bill payment
3
Investment alerts
4
Transaction tracking
5
Account analytics
Assign a Relationship Manager to the client
To provide personalized support and assistance, we will assign a Relationship Manager to the client. This dedicated professional will serve as a point of contact throughout their journey. Please provide the following details:
Send welcome email to client
In order to warmly welcome the client, we will send them a personalized email. Please provide the following details:
<p>Welcome to our Financial Services!</p>
Approval: Welcome Email
Will be submitted for approval:
Send welcome email to client
Will be submitted
Offer a detailed walkthrough of services
To familiarize the client with our services, we provide a detailed walkthrough. This helps them understand the benefits and features we offer. Please provide the following details:
1
In-person meeting
2
Video call
3
Phone call
4
Online tutorial
5
Printed guide
Record client's preferred communication medium
In order to ensure effective communication with the client, we need to record their preferred communication medium. Please provide the following details:
1
Phone call
2
Email
3
Text message
4
In-person
5
Video call
Input client's financial goals
To understand the client's financial objectives, we require their input on their financial goals. Please provide the following details:
Approval: Financial Goals
Will be submitted for approval:
Record client's preferred communication medium
Will be submitted
Input client's financial goals
Will be submitted
Create a service plan for the client
Based on the client's financial goals and preferences, we will create a customized service plan. This plan will outline the recommended investment strategies and actions. Please provide the following details:
1
Tax planning
2
Retirement planning
3
Estate planning
4
Wealth management
5
Insurance
Arrange first follow-up call
To ensure a smooth transition and address any questions or concerns, we will arrange a first follow-up call with the client. Please provide the following details:
Send client a copy of the service plan
To ensure transparency and keep the client informed, we will send them a copy of the customized service plan. Please provide the following details:
<p>Your Customized Service Plan</p>
Approval: Service Plan
Will be submitted for approval:
Create a service plan for the client
Will be submitted
Send client a copy of the service plan
Will be submitted
Make a preliminary assessment of client needs
In this task, we will conduct a preliminary assessment of the client's needs and objectives. This will guide us in tailoring our services to meet their specific requirements. Please provide the following details:
1
Capital preservation
2
Income generation
3
Capital growth
4
Risk diversification
Implement opening balance transaction
To activate the client's account and begin their investment journey, we need to implement the opening balance transaction. This ensures they have funds available for investment. Please provide the following details:
